Normal view

Received before yesterday

How to Improve User Experience in WordPress (13 Practical Tips)

9 June 2025 at 10:00

You’ve spent hours perfecting your WordPress website. The design looks great, your content is solid, and your products or services are top-notch. But something’s wrong. Visitors aren’t staying long, and you’re not getting the results you expected.

Sound familiar? You’re not alone. Many small business owners face this exact problem. The issue often isn’t what’s on your site—it’s how people experience it.

Poor user experience is a silent business killer. When your site is slow, confusing, or hard to navigate, potential customers leave before giving you a chance. They head straight to your competitors who offer a smoother online experience.

The good news? You don’t need to be a tech expert or hire expensive developers to fix this. Simple, strategic improvements can transform how visitors interact with your WordPress site.

In this guide, I’ll share 13 practical tips that consistently improve user experience on WordPress websites. These simple changes can dramatically boost your conversions and keep visitors coming back for more.

How to Improve User Experience in WordPress

Why User Experience Matters for Your WordPress Site

User experience (UX) is about how easy and enjoyable it is for visitors to use your WordPress website. This applies whether they’re reading your blog, exploring your services, or making a purchase.

Think about what happens when customers walk into a well-organized store. 🛒

If everything’s easy to find and the checkout is quick, people are more likely to stay longer, browse, and buy.

The same applies to other websites: a clear navigation menu, fast load times, and a clean design keep visitors engaged.

But if your site is confusing, slow to load, or crowded with too many elements, many users will get frustrated and leave. And most won’t come back. In fact, even a one-second delay in page speed can cause conversions to drop by 7%.

That’s why good UX isn’t optional — it’s essential. The right design choices make your site easier to use and help guide visitors toward taking action, whether that’s subscribing to your email newsletter or making a purchase.

And the best part? Many of these improvements are easy to set up, even if you’re not a developer. I’ll walk you through the most effective tips in the sections below.

Here’s a quick overview of all the tips I’ll cover in this guide:

Ready? Let’s get started.

Tip #1: Understand Your Users

Before you can improve your WordPress site’s user experience, you need to know who you’re designing for. A great way to start is by creating simple user personas, which are fictional profiles that represent your typical visitors.

For example, if you’re running a WordPress blog targeting busy parents, one of your personas could be a working mom. She’s looking for time-saving tips, easy-to-follow guides, and parenting hacks to manage her busy life. Let’s call her ‘Sarah

Having user personas in mind helps you tailor your website’s features and content to better serve your audience. To create one, I recommend trying the free HubSpot Make My Persona tool.

Creating user personas for UX audit

Once you understand who your users are, it becomes easier to make design and content choices that actually help them.

It’s even more important to get direct feedback from your visitors if your site is already up and running. In my experience, even a simple feedback survey can uncover valuable insights about your site’s navigation, design, or content.

You can gather instant feedback using tools like UserFeedback. UserFeedback is the best choice if you want to conduct surveys among first-time site visitors. For example, you can create a feedback form asking your first-time visitors what’s working (or what isn’t) on your site.

UserFeedback popup poll example

You might also ask user experience feedback questions like, “Was this page helpful?” or “What information were you hoping to find?” This way, you collect direct, actionable feedback.

If you want to create surveys and polls to gather feedback from existing customers, then use a tool like WPForms. For instance, you could run a quick poll asking which new website features your users would like to see next.

The more you learn about your audience, the better your UX decisions will be — and the more likely your visitors will be to stick around, explore, and take action.

For more details, we have a full guide on how to choose a target audience.

📝 Insider Tips: At WPBeginner, we use WPForms to create and manage our annual reader survey. Its extensive library of 2,000+ templates, AI tools, and drag-and-drop builder make it incredibly easy to use. You can learn more about its features in our complete WPForms review.

Meanwhile, UserFeedback has helped us set up interactive surveys and understand the needs of our web design customers. It has 20+ questionnaire templates and different question types. See our extensive UserFeedback review for insights into what it can do.

Tip #2: Do a UX Audit

A UX audit is basically a deep dive into your website from a visitor’s point of view. It helps you spot anything that might be confusing, so you can fix it as soon as possible.

One of the first things you’ll want to do is test your site for usability issues. This means checking how easily someone can navigate your site, find what they need, or complete an action.

Even minor issues, like a misplaced or hidden button, can negatively impact the user experience.

I always recommend walking through important steps on your site, like submitting a contact form or making a purchase, just like a first-time visitor would.

stripe-link-checkout-wpforms

Take note of any steps that feel confusing, slow, or frustrating — these are your pain points and bottlenecks to address.

It’s also a good idea to track the time it takes to go from finding a feature to completing the desired action. This way, you know exactly how much time a user typically takes to convert or complete a specific action.

For a full walkthrough, be sure to check out our expert tips for how to do a UX audit in WordPress.

Tip #3: Use Analytics to Guide UX Improvements

User experience isn’t just about design — it’s also about understanding how people actually use your site. By looking at data, you can make smart decisions to improve your website’s usability and get better results.

A great way to see how visitors interact with your pages is by using heatmaps and session recordings. Tools like UserFeedback and Microsoft Clarity can be very helpful here.

Heatmaps show you a visual map of where users click, move their mouse, and how far they scroll on your pages. Session recordings let you watch replays of actual user visits.

This is super useful for spotting areas where people might be getting confused, what they’re paying attention to, or what parts of your layout they might be ignoring.

Example of a UserFeedback heatmap showing clicks on a webpage.

For example, you might see that users are trying to click on something that isn’t a link, or that they’re not scrolling down to see an important call to action. This kind of direct insight helps you make specific changes to improve your design and guide users better.

This is especially helpful for improving navigation paths or identifying parts of your layout that are being ignored. For more information on this topic, read our guide on how to set up heatmaps in WordPress.

While heatmaps show you what’s happening on individual pages, you’ll also want to understand bigger trends across your entire website. This is where website analytics tools like Google Analytics can help.

Google Analytics is powerful, but it can be a bit technical for beginners, especially with newer versions like GA4. That’s why I often recommend using a plugin like MonsterInsights.

MonsterInsights makes it easy to see your Google Analytics data right in your WordPress dashboard. It simplifies the complex reports and helps you focus on information that can improve your site’s performance.

Our team uses it every day to continuously improve user experience, and it’s been very helpful. For more insights into its features, see our full MonsterInsights review.

MonsterInsights' homepage

With MonsterInsights, you can follow important trends like:

  • User Engagement: This shows how much visitors interact with your content, including how long they stay or if they visit multiple pages. High engagement usually means your content is helpful and easy to use.
  • Top Performing Content: See which pages and posts are most popular. This helps you understand what your audience likes so you can create more of it.
  • Audience Insights: Learn about your visitors, like their location or the devices they use (desktop, mobile). This can help you tailor your site to their needs.
  • Behavior Flow: Understand the paths users take through your site and where they might drop off. This helps you find and fix issues in your site’s navigation or content that might be causing users to leave.

These insights, which are accessible on the MonsterInsights Reports page, help you spot what’s working and what needs improvement for a better user experience.

The MonsterInsights Google Analytics report overview in WordPress.

For more information, see our guide on WordPress conversion tracking.

Tip #4: Make Your Site Mobile-Friendly

With more and more people browsing the web on their smartphones, making your website mobile-friendly is essential.

A site that’s hard to use on a small screen can frustrate visitors and cause them to leave. Plus, Google often prioritizes mobile-friendly sites in search results, so it’s important for your SEO, too.

A good starting point is to use a responsive WordPress theme, as these automatically adjust your site’s layout for different screen sizes.

I also recommend paying attention to your buttons and other clickable elements.

On mobile, these need to be large enough for users to tap easily with their fingers, without accidentally hitting something else nearby. This helps prevent frustration and makes your site much easier to navigate on the go.

Next, think about how your text appears on smaller screens. It’s important that your content is readable without users needing to pinch and zoom.

You can do this by choosing clear, legible fonts and ensuring the font size is large enough to read. Good contrast between your text and its background also boosts readability on mobile devices.

Another important feature is your site’s navigation. A menu that works well on a desktop might be too hard to use on mobile devices.

For instance, long or complex menus can overwhelm users on a small screen. It’s often better to use a collapsed menu, sometimes called a “hamburger” menu (an icon with three horizontal lines), or a simplified menu showing only the most essential links for mobile visitors.

mobile-navigation-menu

Finally, make sure any forms on your site are easy to fill out on a mobile device. This can be a common pain point for users, so it’s a good idea to keep your forms as short as possible.

Using a single-column layout, making form fields large enough to tap into easily, and ensuring labels are clear will make a big difference. This makes it much simpler for users to complete sign-ups, contact forms, or checkouts on their phones.

Testing your site on different mobile devices is always a good idea to catch any usability issues.

The good news is that you can preview the mobile layout of your site from your WordPress content editor.

Some page and theme builders even let you customize the mobile version of your site from the editor.

Previewing a custom page on mobile

For more detailed steps, you can check out our guide on how to make your WordPress site mobile-friendly.

Tip #5: Improve Accessibility for All Users

Did you know that websites are considered “places of public accommodation”? That’s why the Americans with Disabilities Act (ADA) allows individuals to file complaints if a website fails to meet accessibility standards.

This is a good reason to make sure your site is inclusive for all users, including people with visual, hearing, or motor impairments.

But making your website accessible doesn’t just help people with disabilities. It also improves the user experience for everyone.

One easy accessibility adjustment you can make is adding alt text and titles to your images.

Alt text is a short description of an image that screen readers read aloud. It can help visually impaired users while also giving search engines more context about your visual content for better image SEO.

Using the same alt text and title for an image

On the other hand, image titles can appear when users hover over an image, providing additional context. You can add these directly through your WordPress media library.

When it comes to fonts, you’ll want to pick options that are easy to read for everyone. This often means choosing clear, simple font styles.

For example, sans-serif fonts are generally recommended for web content due to their clean appearance.

But simply choosing a good font isn’t enough. You also need to make sure there’s enough contrast between the text and the background color. If the contrast is too low, it can be very difficult for people to read your content.

WP Accessibility Color Contrast Tester Results

You can check your color combinations using free online tools like the WebAIM Contrast Checker.

Even with the right font and good contrast, some users may still struggle to read the text if it’s too small. One simple way to make your site more accessible is to make sure that your site design allows visitors to resize the text, which many modern web browsers support.

You can also use a WordPress accessibility plugin to add other helpful features. For example, a plugin like WP Accessibility can add “skip links,” which allow users with screen readers to jump directly to the main content, bypassing menus and headers.

All that said, true ADA compliance goes beyond just these basic steps. It involves adhering to the Web Content Accessibility Guidelines (WCAG), which provide a comprehensive framework for making web content accessible to people with disabilities.

For more in-depth insights, check out our guide on how to improve accessibility on your WordPress site.

Tip #6: Simplify Your Website Navigation and Search

Confusing navigation is one of the fastest ways to lose visitors. But the good news is that you can avoid this with an intuitive navigation menu. You’ll want it to be clear, simple, and easy to follow.

To improve navigation, it helps to walk through a few simple steps.

You can start by creating a logical menu structure. Stick to familiar terms like “Home,” “About,” “Blog,” “Shop,” and “Contact” so users immediately know where to go.

For example, if you’re running a business website where you sell software, your navigation should make it easy for visitors to learn about your products. In this case, key links might include “Features,” “Solutions,” “Pricing,” and “Resources.”

Plus, you may want to group similar content under dropdowns to avoid cluttering the top menu with too many items. Just make sure the dropdowns are easy to use on mobile devices.

A mega menu can be particularly helpful for larger sites. This basically consists of multiple dropdown menus to help organize large amounts of content, products, or information.

Dropdown menu in WPForms' navigation

For more information, see our guide on how to add a navigation menu in WordPress.

It’s also a good idea to add breadcrumbs, which are small links that show users where they are on your site (like Home > Blog > Article Name).

Breadcrumbs make it easy for visitors to backtrack and are especially helpful for blogs and online stores with lots of content.

Example of Breadcrumbs on a Category Page

Finally, if you want to provide your visitors with the best possible navigation experience, I suggest optimizing your WordPress search.

You’ll want to make sure the search bar is easy to tap and works well on mobile devices.

The default search function isn’t always the most accurate or helpful. So, upgrading it can make a big difference, especially if you have a content-heavy site where users need to quickly find posts, products, or resources.

To do this, I recommend starting by reviewing your site’s search stats. This can show you what visitors are looking for, what they can’t easily find, and whether your current search function is meeting their needs.

Search analytics from SearchWP Metrics

From there, you can improve your WordPress search to deliver faster, more accurate results. Learn more about it in our guide on how to improve WordPress search.

Tip #7: Use Clean, Minimalist Design

A cluttered website can overwhelm your visitors and make it hard for them to focus. It can be tempting to overdo your design with fancy features, loud colors, and animations, but it’s not always the best option.

On the other hand, clean design helps guide people’s attention to what really matters — whether that’s your content, products, or call-to-action.

That’s why I strongly recommend using clean, minimalist design principles.

For starters, it’s usually best to stick to a consistent color scheme and limit your font choices to two or three. This keeps things looking polished and makes your content easier to read.

Instead of focusing on the exact fonts or colors used on other sites, aim for consistency and readability across your own pages.

Using plenty of white space also prevents your layout from feeling crowded or cluttered. It not only looks modern but also makes your site feel more organized and professional.

WPBeginner homepage

I also recommend keeping each page focused by limiting the number of elements, like popups, banners, and widgets, unless they serve a clear purpose.

Too many distractions can make it hard for visitors to choose what to do next, which often leads to confusion or even higher bounce rates.

In contrast, a clean and minimalist design improves the user experience. This can also increase conversions, generate more leads, and boost engagement.

One of the easiest ways to ensure a good balance of color, fonts, and white space is by using a well-designed theme.

For tips on picking the right theme, check out our guide on selecting the perfect theme for WordPress.

If you already know you want something minimalist and easy to set up, you can take a look at our list of the best simple WordPress themes for a professional, clutter-free design.

Alternatively, you can use a page builder like SeedProd to create custom layouts that give you more control over design elements.

SeedProd lets you drag and drop elements to build landing pages, sales pages, coming soon pages, and even entire WordPress themesno coding needed.

Page builder interface

It’s a flexible option for beginners and non-technical users who want a completely custom look without starting from zero.

To get started building your custom pages, see our expert checklist of key design elements for an effective WordPress website.

ℹ️ Insider Tip: Want a professionally designed WordPress site without all the heavy lifting? Our WordPress Website Design Service starts at just $599 — perfect for bringing your vision to life, hassle-free.

Tip #8: Present Content in a User-Friendly Way

When you show your content in an organized and user-friendly way, you’re more likely to get your message across and make it easier for visitors to understand.

To organize your content better, I recommend starting by using clear headings. They are like signposts that guide visitors along your page and help them find what they’re looking for.

Adding heading tags to a recipe title

You can also use these headings to create a table of contents, like we do on the WPBeginner blog. That way, readers can quickly jump to the parts of a post or page that interest them most.

Many of our posts also start with a brief overview and then break into actionable steps using bullet points. Here’s why that helps with content organization:

  • Big blocks of text can overwhelm readers who skim.
  • Bullet points highlight key details quickly, while short paragraphs keep content light and digestible.
  • Together, they make your posts and pages more engaging, encouraging visitors to stay and interact longer.

Visuals can make a big difference, too. Adding images, videos, or infographics can help illustrate your points and simplify complex ideas.

In our A/B test tutorial, for example, we included a screenshot of our test results. This visual comparison helped readers quickly see which version won and why it was more effective, making the concept of A/B testing more concrete and actionable. (You’ll learn more about A/B testing in Tip #10!)

View split test results

Additionally, a quick explainer GIF can help keep visitors engaged and make your content more memorable.

Want to boost interaction? I also recommend including interactive polls, sliders, or fun quizzes using WordPress plugins. These small touches can make your content feel more dynamic and invite visitors to actively participate.

Looking for more details on how you can improve the way you present content? Check out our guide on how to write a great blog post and structure it.

Tip #9: Speed Up Your Website

How quickly your website loads plays a big role in user experience. A delay of just one second can cause people to lose interest and leave your site.

That’s why improving your WordPress website’s speed and performance should be a top priority.

To start, you’ll want to use a caching plugin. Caching stores a ready-to-go copy of your site, so it loads much faster for repeat visitors.

Plugins like WP Rocket or WP Super Cache make this super easy to set up in just a few clicks. I use WP Rocket on a lot of different websites, and I’ve found that it drastically improves website loading speeds.

How to clear the WP Rocket cache manually

Most caching plugins also let you fine-tune your setup for even better results. For example, enabling mobile caching helps your site load faster on smartphones and tablets.

If your site includes logged-in users — like customers on a WooCommerce store or members of a private membership site — turning on user caching helps pages load faster for them, too.

Finally, enabling lazy loading delays loading images until they appear in the visitor’s viewport. This keeps your initial page load light and fast, especially on media-heavy pages.

Enabling lazy loading in WP Rocket

Even a few of these settings can noticeably improve your load time and reduce bounce rates, helping users stay longer and engage more with your content.

If you’d like help configuring these features, check out our full guide on how to properly install and set up WP Rocket in WordPress.

Another way to boost your speed is by adding a CDN (Content Delivery Network).

A CDN stores copies of your site’s files on servers around the world, which means users load your site from the server closest to them. This can dramatically cut down load times, especially if you have visitors from different parts of the globe.

Cloudflare for WordPress Settings

If you’re not sure where to start, we have a handy guide on how to set up Cloudflare’s free CDN in WordPress.

It’s also important to compress your images. Large image files are one of the biggest reasons sites slow down.

You can shrink your images without losing quality by using tools like TinyPNG or plugins like EWWW Image Optimizer that automate the process for you.

While you’re at it, consider switching to modern image formats like WebP. These formats offer better compression compared to traditional JPEG or PNG files, so your pages load even faster without sacrificing image quality.

JPEG vs WebP

Finally, don’t forget to test your site’s performance regularly. Free tools like GTmetrix or Google PageSpeed Insights can analyze your site and give you specific suggestions to make it even faster.

For more information and tips on improving site speed, refer to our ultimate guide to boosting WordPress performance.

ℹ️ Insider Tip: Want expert help speeding up your WordPress site? Our Site Speed Optimization Service can take care of it for you — starting at just $699!

Tip #10: Test Website Changes with A/B Testing

When it comes to improving your site’s user experience, small tweaks can lead to big results. But how do you know what actually works?

That’s where A/B testing comes in.

A/B testing is a method for comparing two versions of a webpage or element (like a button or headline) to see which one performs better.

Here’s how it works: You create two variations (A and B), show them to different groups of visitors, and track which version gets more clicks, conversions, or engagement.

With tools like Thrive Optimize, setting up an A/B test is straightforward. It can automatically measure which version performs better for goals like clicks, signups, or purchases.

You can test things like:

  • Headline variations
  • Button color or text
  • Page layout or section order
  • Different images or testimonials

For example, I ran a test in Thrive Optimize where I changed the color of the call-to-action button on a landing page. After editing the variation, I split the traffic between both versions and let the test run.

The process was simple, and the data clearly showed which version performed better. It’s a great way to improve pages based on actual results — not just assumptions.

Set up and start A/B test

You might find that a shorter headline keeps users engaged longer, or that placing your CTA higher on the page increases conversions.

Most A/B testing tools will automatically switch to the winning version once enough data is collected, helping you continuously improve your site’s performance.

For details on how to do it, just see our guide on how to do A/B split testing in WordPress.

🧑‍💻 Pro Tip: I recommend starting with high-impact pages, such as your homepage, sales page, or lead capture forms, where even a small improvement can make a significant difference.

Tip #11: Be Selective With Your Content

If your posts or pages include too much unnecessary content, it can make it harder for your audience to understand your message.

That’s why it’s always best to keep your content focused and intentional. Every page should have a clear goal, and every section of content should support that goal.

If you’re building a landing page, for example, the layout and copy should guide visitors toward a single action — like signing up for your newsletter or downloading a free resource.

Adding headings to a custom WordPress landing page

For tips on building landing pages, see our complete guide on increasing your landing page conversions.

When it comes to writing blog posts, the same rule applies. Publishing every idea that comes to mind might fill your site with content, but it won’t always serve your readers.

It’s better to focus on topics that align with your niche and help your audience solve real problems.

To take it a step further, you can group related posts around a main pillar page using a content cluster strategy. This helps improve navigation and build authority in your niche.

Clusters in LowFruits

We have a full tutorial on how to build content clusters in WordPress, including how to plan them around your areas of expertise.

It also helps to do regular content audits. Over time, some posts stop performing well, either because they’re outdated or because search intent has changed.

This is called content decay. For example, a blog post titled “Top SEO Tips for 2020” might no longer rank well in search results because SEO practices have evolved.

So during your content audits, take time to review older pages and decide: should I keep, update, or delete this content?

A little cleanup goes a long way in keeping visitors engaged and helping them find exactly what they need.

Tip #12: Encourage User Interaction 

When people can actively interact with your pages, they will naturally stay on your site longer.

Creating opportunities for user interaction can make all the difference. It encourages visitors to stick around, share feedback, and even return later.

A great place to start is your comments section. If it feels outdated, clunky, or inactive, people might not bother leaving a reply.

To give it an update, you can add like/dislike buttons. This way, your visitors can engage with the conversation even if they don’t want to post.

Alternatively, you might want to feature a simple user ranking system. For instance, you can pin top comments or award badges to users who consistently leave helpful remarks.

Comment ranking system preview

To make these improvements, you can upgrade your comment system using a plugin like Thrive Comments. It helps create a better experience that encourages more interaction and discussion.

For more options, see our pick of the best WordPress comment plugins.

You can also boost engagement by adding polls, quizzes, or quick feedback forms with a plugin like WPForms. These interactive elements encourage participation without requiring a full comment.

View poll form in sidebar

If you’re not sure where to start, here’s our guide on how to create an interactive poll in WordPress.

Another great strategy is gamification. This means rewarding visitors for completing certain actions — like leaving a comment, making a purchase, or finishing a quiz. You can offer points, badges, or levels that make your site more fun and encourage users to come back.

These small touches not only increase engagement, but they also boost the amount of time that users spend on your website and help build a stronger community around your content.

Tip #13: Build Community with Live Chat or Chat Rooms

Want to take user interaction to the next level?

Adding live chat or real-time discussion spaces can turn passive readers into active participants, and help build trust faster.

When visitors can ask questions, get instant support, or connect with others in real time, they’re far more likely to stay, return, and engage with your content or product.

This kind of interaction boosts retention and makes your website feel more dynamic and responsive — like a real community instead of just a static page.

If you’re running an eLearning, support-based, or membership site, adding a live chat feature can make a big difference. It allows users to ask questions about course material, get help with platform features, or feel supported as part of a larger group.

View LiveChat preview

For stores or service-based websites, live chat offers instant support. It lets you answer product questions, clarify service details, or resolve issues in real time. This helps reduce cart abandonment and improves customer experience.

You can follow our tutorial on how to add free live chat in WordPress to get started.

To boost user interaction even further, I recommend creating private chat rooms or discussion boards using a tool like BuddyBoss.

It’s especially useful for membership communities or online courses, where learners benefit from peer support and group interaction.

An example of a live chat room, created using BuddyBoss

Check out our guide on how to create chat rooms in WordPress to learn more about adding this functionality to your site.

Bonus Tip: Detect Design Issues with Visual Regression Testing 🕵️

Sometimes, even a small theme or plugin update can break your layout without you noticing. That’s where visual regression testing comes in.

Visual regression testing (VRT) helps you make sure that updates to your website don’t accidentally mess up its look or design.

The process is simple – your VRT software takes ‘screenshots’ of a page before and after you make changes to it. It analyzes the code or pixel differences of these pages to catch any visual issues early, before they hurt the user experience.

Side by side comparison

The VRTs plugin is one of the best tools for automating this process. For step-by-step instructions, you can read our guide on how to do visual regression testing in WordPress.

I hope my tips and tricks help you improve user experience in WordPress. Next, you might want to check out our guide on how to add a forum to your site and our expert picks of key design elements for an effective WordPress website.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

The post How to Improve User Experience in WordPress (13 Practical Tips) first appeared on WPBeginner.

How to Setup WordPress Heatmaps (2 Easy Ways)

14 May 2025 at 10:00

When I first started working on my WordPress websites, I was mostly guessing what visitors wanted. It wasn’t until I started using heatmaps that I truly understood how people interacted with my site — where they clicked, how far they scrolled, and what actually caught their attention.

If you’re trying to improve your WordPress site but aren’t sure what’s working and what’s not, then heatmaps can give you some answers.

After testing several tools over the years, I’ve narrowed it down to 2 easy ways to set up heatmaps in WordPress: Microsoft Clarity and UserFeedback.

In this guide, I’ll go through each setup process step by step. By the end, you’ll have the tools you need to make data-driven changes to your site. 🔥

How to Setup WordPress Heatmaps

Why Do You Need to Set Up WordPress Heatmaps?

A heatmap is a visual tool that shows you exactly how visitors interact with your WordPress website. It uses color coding to highlight the most and least active areas on a page:

  • Red, orange, and yellow (“hot” areas) show where visitors click, tap, or spend the most time.
  • Blue and green (“cold” areas) show spots that get little or no attention.

By seeing this activity mapped out, you can stop guessing about what’s working and what’s not. In other words, heatmaps help remove the guesswork by giving you clear insights into visitor behavior.

They help you answer important questions, such as:

  • Are people clicking your CTA buttons?
  • Do they scroll down far enough to see your content?
  • Are they clicking on things that don’t do anything?

With this information, you can make smart changes to your site. You’ll know what to fix, what to move, and what to improve.

You can use that insight to get more readers, boost sales, or increase inquiries from potential clients — all by making simple changes based on how people actually use your site.

In the following sections, I’ll share how to set up WordPress heatmaps using 2 of the best tools for adding heatmaps. One is completely free, and the other is a premium option with extra features.

Feel free to use the jump links below to go to your preferred method:

Step 0: Preparing Your WordPress Site for Heatmaps

Before you add heatmaps to your WordPress site, it’s important to make sure your site is properly prepared. Taking a few precautionary steps can help prevent any issues as you get started.

If you’re adding heatmaps to your live site for the first time, it’s a smart move to test everything on a staging site first.

A staging site is essentially a duplicate of your live website, where you can make changes and test new features without affecting your real website. It allows you to try out new tools, like heatmaps, safely, without risking any disruptions to the user experience.

Then, you can simply push the changes live to apply them to your real website.

If you use Bluehost, then you can easily create a staging site, thanks to their quick 1-click solution.

Click create staging site button

That said, if you don’t have access to staging through your hosting, then you can also use plugins like WP Stagecoach to create staging sites.

For a full walkthrough, you can check out our guide on how to create a staging site for WordPress.

Additionally, always back up your site before making any major changes. Having a backup ensures that, in case something goes wrong during the setup process, you can easily restore your site to its previous state without losing any important data.

Finally, remember that heatmaps work best when used alongside other analytics tools and user feedback.

Think of them as a starting point for uncovering potential issues or opportunities, not the only source of information. Combining insights from heatmaps with broader data gives you a clearer, more accurate picture of how visitors interact with your site.

Method 1: Set Up WordPress Heatmaps Using Microsoft Clarity

Microsoft Clarity is a free, easy-to-use heatmap and session recording tool that integrates seamlessly with WordPress. It’s best for overall site analysis, ideal for beginners, bloggers, and small business owners who want to understand visitor behavior.

That’s why we use it across some of our partner websites to track heatmaps and gain insights into user interactions.

📌 Important: Clarity collects anonymized usage data to improve its services, which can help you comply with the GDPR and other privacy laws. For more details on GDPR compliance, check out our guide to WordPress and GDPR.

Step 1: Create a Free Microsoft Clarity Account

To set up WordPress heatmaps with Microsoft Clarity, you’ll first need an account.

Go to the Microsoft Clarity website and click ‘Get Started.’

Microsoft Clarity's website

In the popup that appears, you’ll see that you can sign up with a Microsoft, Facebook, or Google account. Just click on the one you prefer.

For this tutorial, I’m going to select ‘Sign in to Google.’

Sign up with Clarity popup

After that, you can follow through the signup process by choosing the appropriate account.

Then, click ‘Continue’ on the confirmation page.

Clarity signup confirmation page

Upon signup, you’ll be asked to confirm your email address.

Don’t forget to check the Clarity Terms of Use and click the checkbox before continuing.

Confirming email in Clarity

You’ll then be prompted to create a new project for your WordPress site.

You just need to give your project a name, enter your website URL, and choose your industry from the dropdown menu.

With that done, go ahead and click ‘Add new project’ to finish the setup.

Add new project in Clarity

With that done, you’re now ready to install the Microsoft Clarity WordPress plugin to set up heatmaps on your website.

Step 2: Install Microsoft Clarity in Your WordPress Site

In this step, you’ll install the Microsoft Clarity plugin and connect it to the account you just created.

From your WordPress dashboard, let’s go to Plugins » Add New Plugin.

The Add New Plugin submenu under Plugins in the WordPress admin area

Use the search bar to quickly find the Microsoft Clarity plugin.

Just click ‘Install Now’ on the relevant search result, and once again on ‘Activate’ when it appears. 

Installing Microsoft Clarity plugin

For step-by-step instructions, see our guide on how to install a WordPress plugin.

Upon plugin activation, the next step is choosing a Clarity project to connect both tools.

You can navigate to Clarity from your WordPress admin area and choose the project you just created from the dropdown menu.

Clarity get started with a project

In the next few seconds, you should see a ‘Project integrated successfully’ notification.

For more details, you can see our guide on how to install Microsoft Clarity Analytics in WordPress.

💡 Note: If you are using a WordPress caching plugin, then you need to clear your WordPress cache after connecting Microsoft Clarity to your website. This is important because, otherwise, Microsoft will not be able to verify your site for a few hours.

Step 3: Set Up Heatmaps in Microsoft Clarity

Once you connect Microsoft Clarity, it will automatically start tracking your visitors — no need to paste any code manually or mess with theme files.

Inside your Clarity dashboard, you’ll find useful reports that give you an overview of how people interact with your WordPress blog or site.

Some of the key metrics include:

  • Sessions – This shows how many individual visits your site received.
  • Pages per session – Tells you how many pages a visitor viewed during one session.
  • Scroll depth – Shows how far users scroll down each page.
  • Active time – Tracks how long users are actively engaging with your page (not just leaving it open in a background tab).

You’ll also find pre-built widgets like the ‘User Overview,’ which highlights visitor types and devices.

Plus, there are behavioral insights such as rage clicks (when users repeatedly click in frustration) and excessive scrolling (when users scroll too much, possibly looking for something).

To see your heatmaps, go ahead and switch to the ‘Heatmaps’ tab.

Switching to Clarity's Heatmaps tab

Once inside, you’ll see a list of all the page heatmaps that Clarity automatically recorded.

Just click on a page you want to analyze.

Heatmap list in Clarity

Once you open a heatmap, you’ll see three main views: Clicks, Scroll, and Attention.

You can switch to ‘Click’ to see where visitors are clicking the most.

Where visitors click the most

To find out your scroll depth, simply move to the ‘Scroll’ tab.

Here, Clarity will reveal how far users scroll down your page. This helps identify if they miss your key content.

Clarity's scroll depth report

Finally, go ahead and click on the ‘Attention‘ button to see the average time visitors spend on different parts of the page.

Red zones indicate higher attention, while blue areas get less.

Clarity's attention map

That’s all – You’ve successfully set up WordPress heatmaps using Microsoft Clarity!

Method 2: Set Up WordPress Heatmaps Using UserFeedback

UserFeedback by MonsterInsights combines heatmap-style feedback with surveys and advanced targeting. It’s a powerful option for growing websites, online stores, and agencies needing deeper insights and more control over how to collect visitor feedback.

At WPBeginner, we have used UserFeedback to gain insights into what our web design customers want and expect from us. We’ve had a great experience with it, and you can check out our full UserFeedback review to see why we recommend it!

Step 1: Install and Activate UserFeedback

First, you’ll need to set up a UserFeedback account. You can do this by visiting the UserFeedback website and signing up for a plan.

💡 Note: There is a free version of UserFeedback if you want to explore its features. But you will need at least the Elite plan to unlock UserFeedback’s Heatmaps feature.

UserFeedback

Once you’ve signed up for an account, you’ll be redirected to your UserFeedback account dashboard, where you can find the download link to the UserFeedback zip file and your license key.

Now, it’s time to install the plugin.

From your WordPress dashboard, you need to go to Plugins » Add New.

The Add New Plugin submenu under Plugins in the WordPress admin area

On the next screen, let’s search for UserFeedback.

You can then install and activate the plugin like you would any other WordPress plugin.

Installing UserFeedback plugin

New to installing plugins? Here’s a detailed guide on how to install a WordPress plugin.

Once activated, you can enter your license key to unlock all the pro features that come with your plan.

To do this, you can navigate to UserFeedback » Settings. Then, simply copy and paste your license key from your UserFeedback dashboard into the ‘License Key’ field.

Go ahead and click the ‘Verify’ button to start the verification process.

Paste your UserFeedback license key

In a few seconds, you should see a verification success message.

Step 2: Enable the Heatmaps Addon

Now, let’s go to UserFeedback » Addons to install the Heatmaps addon.

You can just scroll down the page to find the Heatmaps addon and click ‘Install Addon’ in the appropriate box.

Installing UserFeedback's Heatmaps addon

Once installed, make sure it’s activated by clicking the ‘Activate’ button.

Step 3: Create a New Heatmap

With the Heatmaps addon activated, you can now create your site’s heatmap.

Let’s go to UserFeedback » Heatmaps in your WordPress dashboard, and click the ‘New Heatmap’ button.

Create a new UserFeedback heatmap

In the popup that appears, expand the dropdown menu to select the specific page you want to track. For example, you can create a heatmap for your homepage, landing page, or blog post.

Go ahead and hit the ‘Create’ button to set up the heatmap.

Create a New Heatmap popup with dropdown

Step 4: View Your Heatmap Results

After you create a heatmap, UserFeedback will start collecting user data immediately.

Let’s go to UserFeedback » Heatmaps and click on a heatmap to see detailed visual insights.

Clicking on a UserFeedback heatmap

On the next screen, you’ll be able to view detailed insights about your visitors, including:

  • Device Filter – Compare user behavior across desktop, tablet, and mobile.
  • Clicks – See exactly where people are clicking on your page.
  • Mouse Movements – Track how users move their mouse across the screen.
UserFeedback's heatmaps

If you’re promoting your site across multiple channels, then you can also filter the data by UTM campaign, source, or medium. This helps you understand how visitors from different marketing efforts interact with your site.

And that’s all there is to it – You’ve successfully set up WordPress heatmaps using UserFeedback!

Bonus Steps: Maximize Your Heatmap Insights 🔥

Heatmaps are only useful if you know how to act on what they’re telling you. Here’s how to turn the insights from your heatmaps into real improvements for your WordPress site.

Fix Where Visitors Drop Off

You can use scroll maps to see how far down your visitors go on a page. If important content is buried too far down the page, then most people may never see it.

You can try moving key elements like CTAs or offers higher on the page, and break up long pages with smaller sections and clear headings. You can also use date filters to track how these changes affect visitor behavior over time.

This small change can reduce bounce rates and keep your visitors engaged longer.

Spot and Solve User Confusion

Sometimes, visitors try to click on images, icons, or text that aren’t clickable. This shows that they’re confused or expecting something different.

Clicking unclickable element

You can review your click maps and mouse movements to spot these areas. If necessary, you can link those images or add buttons nearby to make things easier for users.

You can also set up a quick survey with UserFeedback to ask what users were expecting to find.

Identify and Fix Navigation Issues

If you see visitors frequently jumping between pages without clear direction, it’s a sign that your navigation may be confusing.

Simplify your navigation by making sure information is easy to find and adjusting anything that could cause confusion. You can also walk through important steps on your site like a first-time visitor to ensure everything functions properly.

You may also want to see our guide on how to create a custom navigation menu in WordPress.

Make Your CTA Buttons Impossible to Miss

If your CTAs (call-to-action buttons) aren’t getting enough clicks, then I recommend adjusting their color, text, or placement to make them stand out more.

Go ahead and use your mouse movement insights to spot hesitation before clicking and check device filters to ensure your CTAs are visible and easy to click on all devices, especially mobile.

🧑‍💻 Pro Tip: Making changes to your content and design is just the start. I also highly recommend setting up A/B tests to compare different versions of a page or element, like button placement, colors, or headline text, to see what performs best.

For detailed instructions, please refer to our guide on how to do A/B split testing in WordPress.

I hope this article has helped you set up WordPress heatmaps. Next, you might want to explore our expert-curated landing page tips to skyrocket WordPress conversions and our ultimate guide on geolocation targeting.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

The post How to Setup WordPress Heatmaps (2 Easy Ways) first appeared on WPBeginner.

How to Easily Do Visual Regression Testing in WordPress

7 May 2025 at 10:00

Last week, a friend who manages multiple WordPress sites called me in a panic. A routine plugin update had broken his client’s navigation menu, but he didn’t notice until customers started complaining.

This is a common problem I’ve seen countless times, and it’s exactly why visual regression testing is so important for WordPress website owners.

Visual regression testing might sound complicated. However, it’s actually a simple solution that can save you hours of manual checking and prevent embarrassing layout issues.

Typically, it works by automatically comparing before-and-after screenshots of your pages. This helps catch even the smallest visual changes that might break your site’s appearance. 🔍

In this guide, I’ll show you how to do visual regression testing on your WordPress site. After testing numerous tools and methods, I’ve found the most reliable solution that won’t require any coding knowledge or technical expertise.

How to Easily Do Visual Regression Testing in WordPress

What Is Visual Regression Testing, and Why Is It Important? 🤔

Every time you update your site — whether it’s a WordPress core update, a new plugin, a theme change, or just a minor code tweak — there’s a chance that something on the front end might shift out of place.

For example, a button could disappear, your layout might break, or a product image could stop loading properly.

The problem? These visual bugs often go unnoticed until a visitor points them out through a contact form or design feedback survey.

By then, the damage to your site’s user experience might already be done.

That’s where visual regression testing comes in.

The process is simple: take snapshots of your pages before and after an update, then compare them to spot anything that’s changed.

And if you’re testing on a staging site (which we recommend), you can safely make updates and run comparisons to catch visual issues before anything goes live.

The good news? You don’t have to do it manually.

With visual regression testing tools like VRTs, Percy, or BackstopJS, you can automate screenshot comparisons and check how your site looks across different screen sizes — helping you catch layout issues on desktop, tablet, and mobile.

Why is this important for WordPress users?

If you’re managing a WordPress website, visual regression testing is a time-saving safety net. Instead of clicking through every page after an update, this tool gives you a visual report of what changed — and whether it’s something you need to fix.

It’s especially helpful in many scenarios, such as agencies running updates across multiple WordPress sites, freelancers managing client websites, or online store owners who want to make sure the product and checkout pages stay intact.

In short, visual regression testing helps you avoid frustrating surprises, save time, and keep your WordPress site running smoothly.

With that said, I’ll share how to easily do visual regression testing in WordPress. Here’s a quick overview of all the steps I’ll cover in this guide:

🧑‍💻 Pro Tip: Before running visual regression tests or making design changes, I highly recommend using a staging site.

A staging site is a private clone of your live website where you can safely test updates, plugin changes, or design tweaks — without affecting your users. It helps you catch layout issues, missing buttons, or visual bugs before they go live.

Not sure how to set one up? Just see our step-by-step guide on creating a WordPress staging site for all the details.

Step 1: Install and Activate the Visual Regression Testing Plugin

In this tutorial, I’ll use the VRTs plugin because it’s beginner-friendly and super easy to use for visual regression testing. Whether that is a shifted layout, a missing button, or a broken element after an update, VRTs helps you spot it early.

Here’s how it works: The plugin takes screenshots of the pages you select. You can then trigger comparisons manually or schedule them to run automatically after making changes to your site, such as updating a plugin or tweaking your theme.

The plugin then compares the ‘before’ and ‘after’ screenshots side-by-side and highlights any visual differences.

So, instead of manually checking every page, you get a quick visual report showing what changed, and whether anything looks off.

To install the plugin, you first need to visit the VRTs website and sign up for a plan by clicking on the ‘Get started for free’ button.

VRTs plugin

You can then choose one of the plans. The free plan will allow you to test up to 3 pages per day on one domain and schedule daily tests.

On the other hand, paid plans will allow you to test a higher number of pages, run manual tests, and automatically run visual regression tests after WordPress core, plugin, and theme updates.

Simply click on ‘Buy now’ or ‘Install now’ underneath the plan you want to use.

VRTs plans

Then, follow the instructions to sign up for an account on the VRTs website and add your payment details.

Once you have completed the payment, you will land on your VRTs dashboard, where you can download the plugin as a .zip file.

Then, simply head to Plugins » Add Plugin and click on the ‘Upload Plugin’ button. From here, you can choose the VRTs plugin .zip file that you just downloaded.

Upload plugins to install

Make sure to activate the plugin once it has been installed. For full details, you can see our guide on how to install a WordPress plugin.

Step 2: Configure the VRTs Plugin Settings

Once you’ve activated the plugin, it’s time to set up when your visual regression tests should run.

Head over to VRTs » Settings in your WordPress admin menu.

Once inside, you can scroll down to the ‘Triggers’ section — this is where you tell the plugin when to automatically take and compare snapshots.

Setting up VRTs triggers

Here are the available options:

  • Run Tests every 24 hours (Free) – This is the default setting. VRTs will automatically check your selected posts or pages once per day for visual changes.
  • Run Tests after WordPress and plugin updates (Pro) – Great for catching layout issues caused by updates, right when they happen.
  • Run Tests with your favorite apps (Pro) – Connect VRTs with external tools or workflows using webhooks.
  • Run Tests on demand (Pro) – Manually trigger tests whenever you need them, directly from your WordPress dashboard.

Once you’ve selected the trigger that fits your workflow (or your license), simply click the ‘Save Changes’ button at the bottom of the page.

Step 3: Add New Pages or Posts to Test

Once you’ve configured the plugin settings, it’s time to choose which pages or posts you’d like to include in your visual regression tests.

Let’s now switch to the ‘Tests’ tab, which is where you’ll manage and run your visual tests.

From here, you can click the ‘Add New’ button. This will let you choose posts or pages to test.

Add new visual regression test

In the popup that appears, you need to choose the pages or posts you want to perform the visual regression testing on.

Then, click ‘Add New Test’ to confirm your selections.

VRTs' add new test popup

The VRTs plugin will take an initial snapshot of each selected page. This acts as your baseline — basically a “before” version of how your posts or pages look right now.

After setting up your test, you’ll see an instruction to refresh the page to load the initial snapshot. Go ahead and do just that.

Refresh to see snapshot instruction

With that done, you’ll find a link to the page or post snapshot you added for testing.

You will also see that the ‘Test Status’ is automatically set to ‘Scheduled’ for the next day. This is because the free version of VRTs runs tests on a 24-hour schedule.

View Snapshot

You can click the ‘View Snapshot’ link to check the initial screenshot.

It will open in a new tab like this:

Initial snapshot

Now, you can make any changes you need to your site. Then, come back tomorrow to review the comparison and spot any unexpected visual issues.

Step 4: Check for Visual Differences

Once the test is complete and any visual bugs are detected, you should see a notification alert in the VRTs » Runs tab.

Go to Runs tab

Once inside, you can hover over the run with changes detected.

Then, click the ‘Show Details’ link when it appears.

Show details in Runs

On the next screen, you’ll see a side-by-side comparison of your page, showing the before and after versions.

The plugin automatically highlights visual differences, so you can quickly spot:

  • Layout Shifts and Misaligned Elements: If your design changes after a plugin update or theme change, like buttons moving out of place or text jumping around, VRTs will flag it.
  • Missing or Broken Elements: Whether it’s a missing image, CTA button, or embedded form, VRTs make it easy to spot anything that disappears unexpectedly, which is especially useful for eCommerce or landing pages.
  • Unexpected Content Changes: The plugin will also alert you to changes in text, links, or images, so you can catch unauthorized edits or publishing errors before users do.

You can use the drag handle in the center of the screen to slide between the old and new versions and visually confirm the exact changes.

Side by side comparison

Step 5: Review and Take Action

After running a visual regression test, you can take action based on the results. Here’s what you can do next:

  • Manually edit the page: If the changes are small, you can fix the issues directly by editing the page, such as adjusting the layout, moving elements, or adding back missing features.
  • Revert to a backup: If the changes are bigger or harder to fix, you can restore the page to a previous version using your website backup or version history. This helps avoid leaving issues on your site.

✋ Need a backup tool recommendation? Duplicator is an excellent choice. It’s easy to use and lets you clone your WordPress site in just a few clicks.

Some of our business websites currently use Duplicator for backups and site migrations, and I highly recommend checking it out. Read our full Duplicator review to learn more!

FAQs for Running Visual Regression Testing in WordPress

If you’re just getting started with visual regression testing, you’re not alone. Here are some quick answers to common questions I often hear from WordPress users and developers.

What is the difference between snapshot testing and visual regression testing?

Snapshot testing checks if your website’s code or content stays the same, kind of like saving a backup of how things are supposed to be.

Visual regression testing, on the other hand, focuses on the appearance of your site. It compares screenshots before and after updates to catch layout changes, missing elements, or visual bugs you might not notice right away.

What is the best tool for visual regression testing in WordPress?

The easiest option is the VRTs – Visual Regression Tests plugin. It’s beginner-friendly, doesn’t require any coding, and runs directly from your dashboard. Plus, it has a free version that’s super easy to use.

How can I do regression testing manually?

Manual regression testing means going through your site and checking key pages after you make changes, like installing a new plugin or updating your theme.

You’ll want to visit your homepage, contact page, checkout process (if you have one), and any custom layouts to make sure everything still looks and works as it should. It works, but it can be time-consuming if you manage a large or busy site.

How do you speed up regression testing?

The best way to save time is to automate it. Using a plugin like VRTs – Visual Regression Tests lets you create snapshots of your important pages and quickly compare them after an update.

No need to manually click through every page — the plugin does the visual check for you.

You can also test updates on a staging site first, so you’re not fixing issues on a live site.

What are the best ways to test WordPress website design?

Here are a few tips to test your WordPress design:

  • Use a visual regression tool like VRTs – Visual Regression Tests to spot design changes.
  • Preview your theme and plugin updates on a staging site.
  • Test on multiple screen sizes (desktop, tablet, and mobile).
  • Use browser dev tools to check how your site looks in different viewports.
  • Ask for feedback from users or clients — they often notice things you might miss.

I hope this article has helped you learn how to do visual regression testing in WordPress. Next, you might want to check our article on creating chat rooms in WordPress for your users and the best user experience feedback questions to ask site visitors.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

The post How to Easily Do Visual Regression Testing in WordPress first appeared on WPBeginner.

❌