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The best laptops for gaming and schoolwork in 2025

23 April 2025 at 09:00

Finding a laptop that can juggle both gaming and schoolwork isn’t as tricky as it used to be. These days, you don’t have to choose between a machine that can handle your homework and one that can keep up with your favorite games. Whether you’re diving into an essay, editing video for a project or hopping into a round of Fortnite or Baldur’s Gate 3 after class, there are plenty of laptops that strike the right balance between performance, portability and price.

The key is knowing what to look for. A solid gaming and schoolwork laptop should have enough processing power for multitasking, a GPU that can handle modern games (even if you're not cranking settings to ultra) and decent battery life to get you through a day of classes or study sessions. Some are sleek and lightweight enough to slip into a backpack while others double as full-on gaming rigs when you’re home and plugged in. We’ve tested a range of laptops to help you find one that fits your student schedule and your Steam library.

Best laptops for gaming and school in 2025

Best laptop for gaming and schoolwork FAQs

Are gaming laptops good for school?

As we’ve mentioned, gaming laptops are especially helpful if you're doing any demanding work. Their big promise is powerful graphics performance, which isn't just limited to PC gaming. Video editing and 3D rendering programs can also tap into their GPUs to handle laborious tasks. While you can find decent GPUs on some productivity machines, like Dell's XPS 15, you can sometimes find better deals on gaming laptops. My general advice for any new workhorse: Pay attention to the specs; get at least 16GB of RAM and the largest solid state drive you can find (ideally 1TB or more). Those components are both typically hard to upgrade down the line, so it’s worth investing what you can up front to get the most out of your PC gaming experience long term. Also, don’t forget the basics like a webcam, which will likely be necessary for the schoolwork portion of your activities.

The one big downside to choosing a gaming notebook is portability. For the most part, we'd recommend 15-inch models to get the best balance of size and price. Those typically weigh in around 4.5 pounds, which is significantly more than a three-pound ultraportable. Today's gaming notebooks are still far lighter than older models, though, so at least you won't be lugging around a 10-pound brick. If you’re looking for something lighter, there are plenty of 14-inch options these days. And if you're not into LED lights and other gamer-centric bling, keep an eye out for more understated models that still feature essentials like a webcam (or make sure you know how to turn those lights off).

Do gaming laptops last longer than standard laptops?

Not necessarily — it really depends on how you define "last longer." In terms of raw performance, gaming laptops tend to pack more powerful components than standard laptops, which means they can stay relevant for longer when it comes to handling demanding software or modern games. That makes them a solid choice if you need a system that won’t feel outdated in a couple of years, especially for students or creators who also game in their downtime.

But there’s a trade-off. All that power generates heat, and gaming laptops often run hotter and put more strain on internal components than typical ultraportables. If they’re not properly cooled or regularly maintained (think dust buildup and thermal paste), that wear and tear can shorten their lifespan. They’re also usually bulkier and have shorter battery life, which can impact long-term usability depending on your daily needs.

Gaming laptops can last longer performance-wise, but only if you take good care of them. If your needs are light — browsing, writing papers and streaming — a standard laptop may actually last longer simply because it’s under less stress day-to-day.

What is the role of GPU in a computer for gaming and school?

The GPU plays a big role in how your laptop handles visuals — and it’s especially important if you’re using your computer for both gaming and school.

For gaming, the GPU is essential. It’s responsible for rendering graphics, textures, lighting and all the visual effects that make your favorite titles look smooth and realistic. A more powerful GPU means better frame rates, higher resolutions and the ability to play modern games without lag or stuttering.

For schoolwork, the GPU matters too — but its importance depends on what you're doing. If your school tasks mostly involve writing papers, browsing the web or using productivity tools like Google Docs or Microsoft Office, you don’t need a high-end GPU. But if you’re working with graphic design, video editing, 3D modeling or anything else that’s visually demanding, a good GPU can speed things up significantly and improve your workflow.

Georgie Peru contributed to this report.

This article originally appeared on Engadget at https://www.engadget.com/computing/laptops/best-laptops-for-gaming-and-school-132207352.html?src=rss

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© Will Lipman Photography for Engadget

The best laptops for gaming and schoolwork

Linktree rolls out a suite of monetization features for creators

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Linktree is launching a set of new features aimed at helping creators earn more money directly from its platform. The new tools include the ability to sell courses, earn from brand-sponsored links, and build shoppable storefronts. The launch of the new monetization features will help Linktree stand out among other similar platforms like Beacons and […]

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In a quiet transformation from merchandising giant to (also) healthcare giant, Amazon may be positioning its sprawling logistics network and growing medical footprint to potentially save lives, starting with your front door. According to Bloomberg, back in 2023, Amazon piloted a several months-long pilot program called Project Pulse, equipping delivery vans with defibrillators and training […]

The best midrange smartphone for 2025

11 April 2025 at 16:00

A great phone doesn’t need to cost a fortune. In 2025, features once exclusive to high-end devices – big batteries, multi-camera arrays, high refresh rate displays and more – have trickled down to more affordable models. Sure, you’ll still need to buy a flagship smartphone to get the best camera or fastest processor, but you don’t need to compromise nearly as much anymore if you’re looking for a great handset at a reasonable price. If you have less than $600 to spend, let us help you figure out what features to prioritize when trying to find the best midrange smartphone.

The best midrange phones for 2025

What is a midrange phone, anyway?

While the term frequently appears in articles and videos, there isn’t an agreed-upon definition for “midrange” beyond a phone that isn’t a flagship or an entry-level option. Most of our recommendations cost between $400 and $600 — any less and you should expect significant compromises. If you have more to spend, you might as well consider flagships like the Apple iPhone 16 and the Samsung Galaxy S25.

What to consider before buying a midrange smartphone

Buying a new device can be intimidating, but a few questions can help guide you through the process. First: what platform do you want to use? If the answer is iOS, that narrows your options down to exactly one phone. (Thankfully, it’s great.) And if you’re an Android fan, there’s no shortage of compelling options. Both platforms have their strengths, so you shouldn’t rule either out.

Of course, also consider how much you’re comfortable spending. Even increasing your budget by $100 more can get you a dramatically better product. Moreover, manufacturers tend to support their more expensive devices for longer. It’s worth buying something toward the top limit of what you can afford.

Having an idea of your priorities will help inform your budget. Do you want a long battery life or fast charging? Do you value speedy performance above all else? Or would you like the best possible cameras? While they continue to improve every year, even the best midrange smartphones still demand some compromises, and knowing what’s important to you will make choosing one easier.

What won’t you get from a midrange smartphone?

Every year, the line between midrange and flagship phones blurs as more upmarket features and specs trickle down to more affordable models. When Engadget first published this guide in 2020, it was tricky to find a $500 phone with waterproofing and 5G. In 2025, the biggest thing you might miss out on is wireless charging – and even then, that’s becoming less true.

One thing your new phone probably won’t come with is a power adapter; many companies have stopped including chargers with all of their smartphones. Performance has improved in recent years, but can still be hit or miss as most midrange phones use slower processors that can struggle with multitasking. Thankfully, their cameras have improved dramatically, and you can typically expect at least a dual-lens system on most midrange smartphones below $600.

This article originally appeared on Engadget at https://www.engadget.com/mobile/smartphones/best-midrange-smartphone-183006463.html?src=rss

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© Sam Rutherford for Engadget

Google Pixel 9a - The best midrange smartphone

The best laptop you can buy in 2025

10 April 2025 at 09:01

Whether you need a new laptop for work, school or personal use, it can be overwhelming to start the shopping process. There are so many solid laptops available now with excellent feature sets that determining what you really need, versus what's just nice to have, can be difficult. The good thing is that you do have a ton of choice, with laptop makers including Apple, Dell, ASUS, Lenovo and others making solid machines for all kinds of use cases at various price points.

Out of all of the notebooks we've tested and reviewed recently, we consider Apple's 13-inch MacBook Air M4 to be the best laptop for most people, and this is still the case for our top picks to start off the new year. It's powerful enough to handle most tasks (even light video editing); it has a great screen and built-in speakers; and its battery could last over 18hours (depending on what you're doing, of course). The MacBook Air M4 is also one of the lightest and thinnest systems we've reviewed, and it's dead silent, thanks to a fanless design.

Of course, not everyone wants a MacBook, and there are excellent Windows laptops and Chromebooks out there, too. Windows systems offer a range of configurations, from budget to high-end UHD screens with stunning IPS panels that boast high nits for vivid brightness. Chromebooks, on the other hand, tend to be more affordable and are great for users who mostly work online. Whether you need a powerhouse for creative work, a compact system for note-taking, or a laptop that can handle family movie night, there’s something for everyone in today’s laptop market.

Table of contents

Best laptops of 2025

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How we test laptops

Engadget has been reviewing laptops for two decades, and while the definition of what a portable PC is has changed considerably since, our obsession with testing their limits and serving up informative buying advice remains the same. Be it a hybrid tablet like Microsoft's Surface machines, a rotating 2-in-1 convertible like HP's Spectre x360s or a plain old clamshell notebook, our review process follows similar beats. How does it look and feel? How fast is it? Whether it’s a Windows device powered by an Intel Core i5 or higher, a MacBook or a Chromebook, we aim to answer the most important question: Is it actually worth your hard-earned cash? We also pay close attention to portability, webcam quality and display features, including IPS panels and nits of brightness, as they can make a big difference in daily use.

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Factors to consider when choosing a laptop

Price

You can expect to spend between $1,000 and $1,800 for a new laptop these days, depending on the configuration. If you're looking for more of a workhorse, that could cost you well over $2,000 for additional RAM, storage, as well as a beefier graphics card and CPU. But you can also find some good laptops under $1,000 if you're willing to overlook build quality (or buy a refurbished or previous generation machine, which we highly recommend). Systems with AMD chips tend to come in cheaper than their Intel counterparts, but the bulk of their cost will come down to other components like RAM and storage.

I’ve included our favorite affordable model in this best laptop buying guide, but we have a list of the best budget laptops that you can check out as well.

Operating system: Apple, Windows or Chrome OS

There's a good chance you've already committed to an operating system, but my advice is to be as flexible as possible. These days, most major software is compatible with both Macs and PCs. (Of course, it's another story if you've become dependent on an Apple-only app like Final Cut Pro.) Web-based apps, naturally, will work on any platform with an internet browser.

If you're an Apple-loyalist, there aren't many reasons to consider Windows laptops (unless you want a secondary gaming machine). But for Windows users, macOS is becoming more tempting every year. Apple's MacBooks, powered by its M-series Silicon chips, are among the fastest and most efficient laptops we've ever seen. They're incredibly well-built and have outstanding battery life to boot. MacOS itself is also an easy platform to learn, especially if you're used to iOS and iPadOS.

That brings up another point: iPhone users may want to consider Macs because of the seamless integration with Apple's other platforms. You can't respond to iMessage conversations easily or hop into FaceTime chats on Windows PCs, but doing so is simple on Macs. (Microsoft's Phone Link app lets you send iOS users individual texts, but not media or group chats.) Android users, meanwhile, may be better off with Windows, as Phone Link can make calls, synchronize all your texts and also access your phone's photos.

If cloud gaming is your priority, Windows laptops with NVIDIA’s GeForce Now or Xbox Cloud Gaming compatibility may offer more flexibility and decent performance, especially when paired with fast internet speeds. Chromebooks also make a compelling case here as an affordable, lightweight solution for casual cloud gaming sessions.

As for whether you’ll want a PC with a dedicated Copilot AI button on the keyboard, that depends on how often you see yourself using Microsoft’s generative tools. Given we’re only just seeing the first slate of AI PCs, it would be wiser to wait out the hype and see what improvements might come over time.

And what about ChromeOS? Chromebooks are a smart and (typically) inexpensive way to do things like web browsing and hopping on a few video chats, but for most, they're not the best choice as a primary computer. There aren't many apps or games that work offline, and they also don't work with powerful software suites like Adobe's (you can use the stripped-down Adobe Express and Photoshop online tools, though).

Chromebooks are great secondary machines to use alongside a more powerful Mac or PC, and they're popular in schools because they're cheap and easy for IT workers to manage. And if all you need is web browsing access, or a notebook for a kid, a Chromebook might be enough.

If, for some reason, you’re looking for a powerful ChromeOS system, there are also Chromebook Plus models to consider. These machines sport faster processors and more RAM than typical Google notebooks, and they can also tap into a few of the company’s online AI features, like AI image generation and photo processing.

Ports and connectivity

These days, most laptops ship with a few USB-C ports, which can handle both charging and speedy data transfers. Apple's MacBooks also include a separate connection for MagSafe power, and you'll find custom power connections on some PCs like Microsoft's Surface. Older USB Type-A connections are less common now, but they still pop up in systems like HP's Spectre x360 14, as well as many models from ASUS.

For gamers or creators who rely on discrete graphics, ensuring your laptop has the right ports for external monitors or GPUs is crucial. DisplayPort or HDMI connections can also ensure you’re ready for dual- or multi-screen setups for more immersive experiences. Similarly, if you want to save high-resolution files or install multiple games, you might need to consider additional hard drive space; external hard drives are pretty affordable, as long as you have a proper port to connect them.

If you're a fan of wired headphones, it's worth keeping a close eye on headphone jack availability. Many lightweight laptops, like Dell's XPS 13, don’t have the 3.5mm socket entirely. They usually include a USB-C to 3.5mm adapter, but that's a clunky solution, and it also takes up a USB port. Sure, most people use wireless earbuds and cans today, but it's still helpful to have a wired one around for when those devices run out of juice.

Most laptops today offer Wi-Fi 6 or 6E and Bluetooth 5.0 or later, which should mean faster and more stable connections if you have compatible routers and devices. While Wi-Fi 7 routers have started appearing, that spec hasn't made its way into laptops yet. As for cellular coverage, there are notebooks like the Surface Pro 9 and Samsung Galaxy Book models that offer integrated 5G. But from our testing, that feature may not be worth the cost of a separate data plan. Instead, you could tether to your smartphone or invest in a wireless hotspot that can keep multiple devices online.

Laptop size and weight

So how portable do you want your laptop to be? That's the ultimate question you need to ask when choosing between various screen sizes. 13-inch machines have become a solid starting point for most shoppers — it's enough real estate for the majority of tasks like emailing and writing, and it also helps keep machines relatively light (typically between two to three pounds). Thanks to manufacturing advancements, these dainty machines sometimes even come with larger screens (the smaller MacBook Air actually has a 13.6-inch display).

If you have trouble seeing fine text, we’d recommend going for a display larger than 13 inches. ASUS’s Zephyrus G14 is a solid 14-inch option for gamers, and we’re also seeing more productivity-focused machines aim for that size, like the XPS 14 and MacBook Pro. While 14-inch notebooks are a bit heavier than 13-inch models, coming in between three to four pounds, their screens are noticeably roomier.

For artists, or anyone else who needs a large canvas, a 15-inch laptop may make the most sense. They typically weigh between 3.5 and 4.5 pounds, but that extra heft may be worth it to fit wider video editing timelines or Photoshop windows. And, as you'd expect, you'll also pay a bit more for a 15-inch notebook compared to smaller ones (the 15-inch MacBook Air starts at $1,199, while the smaller model goes for $999). PC makers are also replacing 15-inch systems with 16-inch versions, which will give you even more space to work.

If you're in the market for a business laptop, size and portability might be key considerations. A lightweight yet powerful system with a long battery life can make a world of difference if you travel frequently for work.

You can still find laptops with 17-inch or 18-inch screens, but those are typically gaming systems or souped-up workstations. They're not meant for mere computing mortals.

Battery life

A laptop's battery life depends on several factors: The power draw from the screen and other hardware, the optimizations used to avoid unnecessary power drain, and, of course, the size of the actual battery. One of our favorite systems, the Dell XPS 13, lasted 13 hours and 15 minutes in the PCMark 10 battery benchmark. In real-world testing, I was able to use it for a day and a half without needing a recharge. The MacBook Air 13-inch, meanwhile, more than 18 hours in our benchmark and kept running for more than two work days of my typical workflow. In general, you should expect a modern laptop to last at least eight hours.

If battery life is your absolute priority, I'd strongly suggest looking at Macs over Windows PCs. Apple's M-series chips are essentially mobile hardware, with all of the power efficiency you'd expect from something originally designed for phones. Qualcomm’s upcoming Snapdragon chips could help Windows PCs compete with Apple’s astonishing battery life, but we’ve yet to see those in action. Chromebooks also typically get decent battery life (as long as you don’t overstuff them with power-draining tabs).

Refresh rate

A laptop's refresh rate refers to the amount of times its screen is cycled every second. Modern displays like IPS LCDs and OLEDs support 60Hz refresh rates at a minimum, but we're seeing more devices offering 120Hz, 240Hz and beyond. The higher the number, the faster the screen is refreshed, which ultimately leads to a smoother experience while mousing around or scrolling through web pages. (If you want to get a sense of what a slow refresh rate looks like, just grab an e-reader like the Kindle and try to flip between book pages.)

While high refresh rates used to be reserved for gaming laptops, nowadays we're seeing more mainstream machines like the XPS 13 offer 120Hz (or variable rates that move between 60Hz and 120Hz). If there's one knock against the MacBook Air, it's that it's still stuck at 60Hz.

CPU

If you’re buying a new laptop, you’ll want to make sure it’s powered by the latest CPUs. For Windows PCs, that includes Intel’s Core Ultra chips for thin-and-light machines or the 14th-gen HX chips for beefier systems. The Core Ultra series have NPUs for handling AI tasks, while the HX hardware does not – they’re based on Intel’s previous chip architecture, and they’re more focused on delivering raw horsepower. Intel's older 13th-gen and 12th-gen laptop chips also don't have NPUs, so keep that in mind if you're looking at used systems.

You'll also see AMD's Ryzen 8000 and 9000 chips in plenty of new systems like the ASUS Zephyrus G14 and Razer Blade 14. Those CPUs mainly target gaming laptops and high performance systems, while you'll still find AMD’s older Ryzen 7000 chips in ultraportables. AMD's main advantage is that its chips also include Radeon graphics, which are far more capable than Intel's Arc hardware (though those are getting better).

Qualcomm’s new Snapdragon X Elite and X Plus are also an option in Copilot+ PCs (more on those below). Since they’re based on mobile chip designs, they’re likely also more power efficient than AMD and Intel’s hardware. In the past, we’ve avoided recommending Snapdragon chips because they led to a slow and frustrating Windows experience. But Microsoft claims it’s rebuilt Windows 11 around Snapdragon’s Arm-based architecture, which should lead to far faster performance and better app compatibility.

As for Apple's laptops, you'll be choosing between the M4, M4 Pro and M4 Max, each of which is progressively more powerful.

GPU

A GPU, or graphics processing unit, is the component that communicates directly with a laptop's display. Laptop CPUs all have some form of integrated GPU: Intel has either its standard graphics or beefier Arc hardware, while AMD's chips include fast Radeon mobile graphics. If you want to play demanding games at high speeds (measured in frames per second, or fps), or if you need some extra power for rendering video or 3D models, you can configure a laptop with a dedicated GPU like NVIDIA's RTX 40-series hardware or AMD's Radeon RX 7000. Just be sure to leave room in your budget if you want a powerful GPU, as they typically add $300 or more to the cost of a laptop.

Apple's M-series chips, meanwhile, have GPU cores that can perform as well as NVIDIA’s and AMD's lower-end dedicated GPUs. That's quite the accomplishment for systems like this (especially the MacBook Air and 14-inch MacBook Pro), and it's another reason we highly recommend Apple's notebooks.

AI PCs, NPUs and Copilot+

Simply put, an AI PC is a computer equipped with a neural processing unit (NPU), which is designed to handle AI-related tasks. Much like how GPUs tackle heavy-duty gaming and rendering workloads, NPUs are designed to handle the complex math necessary for AI workloads. They’re also far more power efficient than CPUs or GPUs, which could lead to better battery performance in laptops. While many factors go into NPU performance, for the most part we measure their potential speed by TOPS (tera operations per second).

We were primed for AI PCs based on the chips Intel and AMD announced in 2023. Intel unveiled its "Core Ultra" CPUs in December, its first to include an NPU for AI work. AMD also announced its Ryzen 8040 AI mobile chips that month (and it couldn't help but say they were faster than Intel's new hardware). But in May, Microsoft announced its Copilot+ initiative, which is pushing major PC makers to deliver premium AI PCs with specifications including 16GB of RAM, 256GB SSDs and NPUs with at least 40 TOPS of AI performance.

Copilot+ is more than just a marketing term: Microsoft is also launching AI-powered features in Windows 11 that take advantage of powerful NPUs. That includes Recall, which can help you locate anything you’ve done on your PC (whenever it finally launches), as well as Cocreator in Paint, which can generate AI images based on text prompts and doodles.

If you buy an AI PC that isn’t Copilot+ certified, you’ll still be able to use some features like Windows Studio Effects, which can blur your background in video calls or keep you in frame. Developers like Adobe and Audacity are also building features into their apps that can take advantage of NPUs.

At the time of this post, Chromebook Plus notebooks can also access a few of Google’s online AI features, like image generation and photo processing.

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Other laptops we tested that didn't make the cut

ASUS Zenbook 14 OLED

Aside from its lovely OLED screen, the ASUS Zenbook 14 OLED doesn't stand out from the crowded laptop field in any way. It just looks dull and boring, especially compared to the strikingly beautiful ASUS Zephyrus G14, which also came out this year. While you can probably find the Zenbook 14 for a decent price, I'd recommend holding out for something with a bit more personality (and with a less wobbly screen hinge).

Razer Blade 14

The Razer Blade has almost everything you'd want in a 14-inch gaming notebook, but it's far pricier than the Zephyrus G14 on this list, and it doesn’t even have an SD card reader. It would be a solid competitor once its price falls a bit, and it's certainly a great option if you just have to have a jet-black laptop.

Framework Laptop 16

Framework gave its modularity magic to the Laptop 16, delivering a gaming notebook where almost every single component is user replaceable. But you'll have to pay a pretty penny to snag it with upgraded hardware, and its optional Radeon 7700S GPU was surprisingly slow.

Alienware m16 R2

The Alienware m16 r2 has been revamped with a slimmer case, but it’s otherwise a fairly typical gaming laptop. It’s a solid option for Alienware fans, but you’ll find better hardware and deals elsewhere.

ASUS Zenbook Duo (2024)

The Zenbook Duo is a fascinating dual-screened notebook, and according to my colleague Sam Rutherford it’s the first of its kind that’s worth buying. But its unique hardware isn’t really meant for mainstream consumers, and Windows 11 still doesn’t support multi-screen setups well enough to make full use of the Zenbook Duo’s ample canvas.

Dell XPS 16

Dell’s XPS 16 is big and beautiful, but it’s far too expensive compared to the competition. Plus, it uses a capacitive row of function keys that you basically can’t see under bright light and has too few ports for a machine of this size.

See Also:

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Laptop FAQs

What is the average battery life of a laptop per charge?

It’s hard to come up with an average battery life for laptops, since that will ultimately depend on what you’re doing with them. An ultraportable like the MacBook Air that sips power can last around 20 hours in our battery benchmark, and around two full work days of real-world usage. But a gaming laptop may last only a few hours if you’re actively playing something while on battery. At this point, Macs are delivering far better battery life than PCs, thanks to Apple’s Silicon chips, but Microsoft claims Copilot+ systems with Qualcomm chips will also get over 20 hours of batter life.

How much RAM do I really need?

The more RAM you have, the more things your computer can do simultaneously. For that reason, we recommend buying PCs and Macs with at least 16GB of RAM. That gives you enough memory to have several applications open at once, as well as web browsers filled with RAM-hogging tabs. Many PC games also require at least 16GB of RAM. While you could use a system with 8GB of RAM for basic tasks, you’ll quickly run into slowdowns and error messages as your apps stack up. Many laptops, especially ultraportables, don’t let you upgrade RAM, too – so you’ll have to buy an entirely new computer if you didn’t equip enough memory at the start.

If you’re a hardcore gamer, programmer or planning to render videos or 3D models, then you may want to go for 32GB of RAM or more. And if you just need a secondary laptop for lighter work – perhaps a no-frills system for writing – then you can probably get by with 8GB. Just be sure to keep those browser tabs in check.

What is the best storage capacity for a laptop?

There is no one-size-fits-all solution when it comes to laptop storage. You’ll typically find configurations between 256GB and 1TB SSDs (solid state drives) on most laptops, and I’d recommend most people get at least 512GB. That’ll be enough space for large apps, music and video files without stressing your system too much. If you’re a media hoarder, or want to play a ton of games, then it’s definitely worth getting a 1TB SSD.

If you’ll mainly be streaming your shows and music, and would rather invest in RAM or other hardware, then 256GB of storage would be serviceable. I’d recommend staying away from any machine with 128GB of storage though. Most of that will be taken up by the operating system, and you’ll likely run into issues cramming in large apps after a few months.

We recommend springing for extra built-in storage or investing in a portable SSD for backing up your most important files. It's also worth noting that Chromebooks tend to come with less built-in storage — 32GB, 64GB or 128GB — since ChromeOS encourages users to save their files in the cloud rather than on the device. In that case, 128GB is plenty.

What's a good price range for a decent laptop in 2025?

You can expect to spend between $1,000 and $1,800 for a typical 13-inch laptop today. As I explained above, you'll pay more if you want to stuff in more RAM or better GPU hardware. But you can also find deals below $1,000 if you look for refurbished or older-generation models.

What’s the difference between macOS and Windows? Which is better?

Simply put, macOS is the operating system in all of Apple's notebooks and desktops, while Windows powers the vast majority of PCs. You'll also find Chromebooks running Google's ChromeOS, but those are basically just web browsers running on top of Linux.

Debating the differences between Windows and Macs is something PC nerds have been doing since the '80s, so we won't be declaring a winner here. There are some small, negligible distinctions, like using a Command versus a Control key, how file explorers work and concerns about viruses and security. For the most part, those are minor issues or have become moot thanks to better built-in security.

But if you care more about playing the newest games, you'll want to have a Windows system. If you're more focused on creative apps, like Photoshop, Premiere and Final Cut Pro, then macOS may be a better fit (especially if you're running an iPhone).

What are the best laptop brands?

There is no single "best" laptop brand, but judging from this guide alone, we're generally impressed by notebooks from Apple, Dell and ASUS. They all offer fast, reliable and sturdy machines. HP also makes some eye-catching devices if you want an option that’s the most aesthetic. Those four brands, along with Lenovo and Acer, dominate laptop sales worldwide. We'd avoid systems from any retail store brands, or companies that don't have a major presence in the US.

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Best laptops specs comparison chart

Product

Tested configuration

Tested battery life

Rated battery life

Apple MacBook Air M4 (13-inch)

Apple M4, 16GB RAM, 512GB SSD

18.25 hours

Up to 18 hours

Dell XPS 13

Intel Core Ultra 7 155H CPU, 16GB RAM, 512GB SSD

13 hours

Up to 18 hours

ASUS ROG Zephyrus G14

AMD Ryzen 9 8945HS, 32GB RAM, 1TB SSD, NVIDIA GeForce RTX 4070

7.5 hours

10 hours

Lenovo IdeaPad Flex 5

13th-gen Intel Core i3, 8GB RAM, 128GB storage

6 hours

10 hours

HP Pavilion Aero

AMD Ryzen 5800U, 16GB RAM, 512GB SSD

Up to 9.75 hours

Up to 10.5 hours

Apple MacBook Pro M4 (14-inch)

Apple M4, 16GB RAM, 512GB SSD

34 hours

24 hours

HP Spectre x360 14

Intel Core Ultra 7 155H, 32GB RAM, 2TB SSD

5 hours

Up to 13 hours

Lenovo ThinkPad X1 Carbon Gen 1

Intel Core Ultra 7 165U, 32GB RAM, 512GB SSD

Up to 13 hours

"All day battery life"

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Recent updates

March 2025: Updated to include the M4-powered MacBook Air.

November 2024: Updated to include the M4-powered MacBook Pros.

August 2024: Updated to include the Lenovo ThinkPad X1 Carbon Gen 12.

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This article originally appeared on Engadget at https://www.engadget.com/computing/laptops/best-laptops-120008636.html?src=rss

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© Engadget

The best laptops

Lyst, a fashion marketplace once valued at $700M, sells to Japan’s Zozo for $154M

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Fashion goes in and out of style, and it turns out, so do fashion startups. Lyst, a high-end fashion marketplace that was once valued at $700 million, has been acquired for just $154 million in cash by Zozo, a Japan-based fashion and e-commerce business. Zozo owns a number of fashion brands that include Wear by […]

How to Make a Car Rental Website with WordPress (Step by Step)

4 April 2025 at 10:00

Running a car rental business without a proper website is like trying to drive with the parking brake on – you’re just making things harder for yourself. I learned this firsthand when helping a friend create a website for his rental company.

Whether you’re starting fresh or upgrading an existing rental business, creating a professional website doesn’t have to be complicated or expensive. With WordPress, you can build a fully functional car rental site that handles everything from showing off your vehicles to processing bookings.

In this guide, I’ll show you the exact steps to create your car rental website in WordPress. I’ve done all the research and testing, so you can skip the headaches and get straight to growing your business.

How to Make a Car Rental Website with WordPress

Why Build a Car Rental Website with WordPress?

Are you fed up with juggling multiple phone calls and emails from customers who are trying to get information about your car rentals? 

A WordPress website can be a game-changer for your business, providing a one-stop shop where customers can find everything they need.

An example of a car rental website

A good website can handle all the heavy lifting: customers can browse your fleet of vehicles, compare different packages, read reviews, and even reserve a car directly through your site. This not only saves you time but also improves the overall customer experience.

Plus, a car rental website is your chance to get seen by a whole new crowd. 

Think about it: people are constantly searching online for things like ‘car rentals near me,’ ‘affordable SUVs,’ or ‘weekend car deals.’ If you don’t have a website, then these people won’t find you. It’s that simple. 

A car rental website acts like a 24/7 billboard, showing off your fleet and prices to potential customers who are actively looking for what you have to offer. 

An example of a successful vehicle rental website

That said, let’s help you create a car rental website. I cover a lot in this guide, so feel free to use the quick links below to jump straight to the section you want to learn about:

You’ll notice I have some “optional” steps, but I highly recommend you try them if you really want your website to drive sales and boost revenue.

 If you’re a busy business owner, then creating a website might feel like too much to handle. WPBeginner is here to help!

Our team of experts can handle every step of creating a custom car rental website, from design to development. That way, you can focus on what matters most: providing excellent service to your customers and growing your car rental business.

We will work closely with you to create a custom-designed website that showcases your fleet of vehicles, highlights your services, and makes it easy for customers to book rentals online. Just book a free consultation call to get started!

Step 1: Choose Your Car Rental Website Builder

First things first, before building a car rental website, you’ll need a powerful platform that can handle lots of traffic and give your customers a smooth ride. That’s why I recommend WordPress. 

There are lots of different website builders out there, but WordPress stands out for business owners seeking a user-friendly, reliable, and budget-friendly solution.

In the car rental industry, every cent counts. The awesome thing about WordPress is that it’s open-source and totally free to use. That means more money to spend elsewhere – whether that’s marketing, keeping your fleet in tip-top shape, or buying new vehicles.

​​For more on this topic, see our article on why WordPress is free.

Here’s where it gets really good: WordPress has a massive plugin library, with over 59,000 plugins on WordPress.org alone.

WordPress Plugin Directory

Think of plugins as little add-ons that do specific things. For your car rental website, you might use car plugins to manage bookings, showcase customer reviews, and display eye-catching photos of your fleet.

With the right plugins, you can really streamline your business and boost those bookings.

And get this: according to our blogging statistics, WordPress powers almost 43% of all websites. That’s a huge number, proving just how reliable and scalable it is. Perfect for growing your business online! 

Now, let’s get a bit more technical: there are two types of WordPress software, so it’s important to pick the right one.

First up is WordPress.com, which is a blog hosting platform. Then there’s WordPress.org, also known as self-hosted WordPress. For a car rental website, I recommend WordPress.org because it gives you the freedom to use all those must-have WordPress plugins without an expensive plan.

For a deeper dive into why I consistently recommend WordPress, see our complete WordPress review.

☝ Have you already created a site on WordPress.com? Don’t worry! I have a step-by-step guide on how to migrate your website from WordPress.com to self-hosted WordPress, ensuring a smooth transition for your car rental business.

Step 2: Set Up Your Website Hosting

Before you can create a professional and user-friendly car rental website, you’ll need a few things in place. 

First up, you need a domain name. This will be your online address, where potential customers can see your cars, check your rates, and book rentals. 

You’ll also need a web hosting plan, which is where your website lives online. You’ll want to make sure you pick a reliable host that keeps your site running 24/7. After all, if your car rental website experiences downtime, you’ll almost certainly miss out on bookings.

To make your life easier, we’ve hand-picked some of the best WordPress hosting you can buy. 

☝ While WordPress itself is free, domain names and hosting costs can add up quickly. To help you budget, we’ve created a guide on how much it costs to build a WordPress website, so you can avoid any unexpected expenses.

A domain name typically costs $14.99/year, and hosting costs start from $7.99/month. This may sound manageable, but it tends to add up over time.

Here’s the good news: WPBeginner has an exclusive deal with Bluehost. They’ve agreed to offer WPBeginner readers a huge discount on web hosting, plus a free domain. You can click the button below to get started for as little as $1.99 per month. 

Once you’re on the Bluehost website, just click the green ‘Get Started Now’ button.

This takes you to the pricing page, where you can choose a hosting plan.

For a car rental website, I recommend picking either the ‘Basic’ or ‘Choice Plus’ plan, as they have everything you need.

The Bluehosting hosting plans

After choosing a plan, go ahead and click ‘Continue.’

Next, it’s time to choose a domain name for your car rental website. 

Choosing a domain name for your car rental website

Remember that a domain is your online address, so it should be easy to remember and say, and fit your brand. The name of your car rental business is usually a good option.

For example, if your rental business is called Speedy Rides, then speedyrides.com is a solid choice.

However, if that domain name isn’t available, then you can experiment by adding helpful information like location or the type of vehicles you rent.

For instance, if you specialize in luxury cars in Austin, then you could try SpeedyLuxuryRides.com or SpeedyRidesAustin.com.

The key is keeping it relevant and easy to understand. Play around with different combinations until you find something you like.

💡 Struggling for inspiration? Check out our guide on how to choose the best domain name.

Now, go ahead and click the ‘Next’ button after choosing a domain name.

Bluehost will now ask for your account information, such as your name and email address. You’ll also get a chance to buy some optional extras.

I typically don’t recommend buying these extras right away if you’re trying to keep costs down. Plus, you can always buy them later if your car rental business needs them.

Adding extras to your web hosting packages

That done, simply type in your payment information to complete the purchase.

After a few moments, you’ll get an email with instructions on how to log in to your web hosting control panel. This is the dashboard where you can manage your car rental site, including setting up email notifications and asking for WordPress support.

Step 3: Install WordPress on Your Web Hosting

When you sign up using the Bluehost discount link, Bluehost will install WordPress on your domain name automatically.

Give it a few minutes to load, and then click the ‘Edit site’ button so you can set up your new website.

How to create a car rental website using WordPress

At this point, a window will appear asking if you want to migrate a WordPress site or start a new setup.

Since you’re creating a new car rental site, click the ‘Start Setup’ button.

How to set up a car rental website using Bluehost and WordPress

The setup wizard will now ask for some basic information, such as the type of website you’re building.

You can now choose the category that best fits your site. For a car rental site, you’ll typically select ‘Business,’ but you can choose any category you want. After that, click ‘Continue Setup.’

How to set up a vehicle rental website using WordPress

Once you’ve gone through the entire Bluehost WordPress setup wizard, click on ‘Complete Setup.’

Bluehost will now take you to the WordPress admin area.

Setting up a new website, blog, or WooCommerce store using Bluehost

You can also log in to the WordPress dashboard by heading to yoursite.com/wp-admin/ directly in your web browser.

Are you using a different WordPress website host such as SiteGround, Hostinger, HostGator, or WP Engine? See our complete guide on how to install WordPress for step-by-step instructions. 

Now that the setup is out of the way, you’re ready to start building your car rental website. 

Step 4: Select a WordPress Car Theme

So, you’ve got your domain and hosting – now it’s time to make your website look fantastic.

After all, it’s the first thing potential customers will see, so it’s important to make a great first impression. 

WordPress comes with a default theme, but it’s not ideal for a professional car rental site. 

An example of a default WordPress theme

When choosing a theme for your rental website, you should look for something that reflects your brand identity. Are you aiming for a luxurious and sophisticated feel, or do you specialize in budget-friendly vehicles?

You should also think about the content you’ll be showing.

Do you have a ton of car photos taken by a professional photographer? Then, make sure your WordPress theme can handle a big gallery. 

Want to display your cars in a listing format? Look for a theme that supports this layout and perhaps even has built-in searching and filtering options.

An example of an automotive WordPress theme

To help you out, my team has collected the best themes for car dealerships and the best themes for auto repair shops.

Many of these themes have features designed specifically for the automotive industry, such as a built-in Vehicle Identification Number (VIN) decoder. 

A well-coded WordPress auto motive theme

Don’t worry if you’re not technical! We’ve created a step-by-step guide on how to install a WordPress theme, so your car rental website will look great in no time.

After installing your theme, you can customize it by heading over to Appearance » Customize in the WordPress dashboard. This will launch the theme customizer, where you can fine-tune the theme settings and see your changes in the live preview.

Are you using one of the newer full-site editing (FSE) themes? Then you’ll need to go to Appearance » Editor instead. This launches the full site editor, where you can add, remove, and edit the blocks in your WordPress theme. It’s super intuitive. 

Customizing an automotive theme using the full-site editor (FSE)

Another option is using a website and landing page builder plugin like SeedProd.

SeedProd is a drag-and-drop page builder that’s super popular and easy to use. We’ve used it to build many of our partner websites, including the Duplicator, WPForms, and WP Charitable websites.

The SeedProd page builder plugin for WordPress

With SeedProd, you can create stunning landing pages, homepages, and even entire websites. 

It also comes with ready-made templates designed specifically for the automotive industry.

How to build a car rental website using SeedProd

There’s even a dedicated car rental template that you can use.

As you can see, this template has a ready-made section where you can display your fleet. 

Creating a vehicle rental website with SeedProd

You can easily upload your own photos and details, so it’s super simple for customers to find what they’re looking for.

The template also has a ‘Reserve Now’ call to action button that you can customize to seamlessly integrate with your booking or inventory management system (more on that later!)

Alternatively, you can use SeedProd’s AI website builder to create a completely custom theme in just a few seconds. For details, see our guide on how to make a WordPress website with AI.

Step 5: Create a Custom Home Page

WordPress has two default content types called posts and pages. Website owners typically use posts to create articles and blogs, but this creates a bit of a problem for you.

By default, WordPress will display a list of blog posts on your homepage. Regardless of your blogging plans, you don’t want a list of posts to be the first thing potential customers see. 

That’s why I recommend creating a custom home page that includes a quick rundown of your company, a peek at your vehicles (think pictures and specs), your rates, and other important information.

You might even include customer testimonials and reviews to build trust and credibility (more on that later!) Basically, you want to wow your visitors, and a list of blog posts just won’t cut it.

To help you out, we’ve created a complete guide on how to create a custom homepage. Simply follow this guide, and you’ll have the perfect ‘welcome mat’ for your visitors and potential customers.

Once you’re happy with how the page looks, you can set it as your homepage. To do this, head over to Settings » Reading in the WordPress dashboard.

Changing the homepage on your car rental website

Here, scroll to the ‘Your homepage displays’ setting and select ‘A static page.’

Next, open the ‘Homepage’ dropdown and select the page you created earlier.

Setting a static page as your WordPress home page

Now, your customers will see a welcoming home page that includes all the essential information about your car rental business.

Step 6: Add More Pages

When designing your car rental website, it’s important to share as much information as possible. This will help potential customers understand what your business has to offer, so they can make an informed decision about whether you’re right for them.

Want to show off your fleet of vehicles? No problem. Need to share your rates and pricing? Easy. FAQs, maps, and other key details? WordPress can handle it all.

But before you start adding all that awesome content, let’s talk about organization. Your website must be easy to navigate so that customers can find what they need quickly. That means setting up different pages for different types of information.

For example, you might create a dedicated page for your vehicles where you display photos and descriptions. Another page might focus on rates and pricing, including any deals you’re currently running. 

Thankfully, it’s super easy to add more pages to WordPress. Just head over to Pages » Add New Page.

Adding pages to your car rental website

This opens the WordPress content editor, where you can add a title, type in the body text, add a featured image, and more. 

Once you’re happy with a page, just hit the ‘Publish’ button to make it live. 

How to add pages to your car rental website

Want more creative control over your page layouts and designs? Then, be sure to check out our guide on how to create custom pages in WordPress.

Step 7: Add a Contact Us Form

Want to help customers get in touch? A contact form is your answer!

It’s the simplest way for visitors to ask questions, voice concerns, or make requests—whether they are about booking, rates, or just providing helpful feedback. 

Adding a contact form to your car rental website using WPForms

The easiest way to add a contact form to your WordPress website is by using the WPForms plugin. 

We use WPForms to power all our forms across WPBeginner, including our contact form, so we’re confident it’s a great fit for your car rental website.

To learn more about this popular contact form plugin, check out our detailed WPForms review

After installing the plugin, you’ll notice that it comes with a ready-made Simple Contact Form template. You can quickly customize this form in WPForms’ drag-and-drop editor.

Creating a contact form for your automotive website

Then, just add the form to any page, post, or widget-ready area using the WPForms block. It’s that simple! 

Step 8: Add a Click-to-Call Button

Have you already added a contact form to your site? Great!

But sometimes, customers need you now. Think: car trouble, accidents – all times when waiting for a response just won’t cut it.

That’s where a click-to-call button comes in. It lets folks dial your number in one click from their phone or computer, no typing needed. 

Even when it’s not an emergency, some people may just prefer a phone call.

A click-to-call button makes it easier for these people to call your business, and more calls mean more bookings and more money in your pocket.

Creating a click-to-call button for your automotive website

☝ If you don’t have a business phone number, then I recommend using Nextiva. We use it at WPBeginner for our business phone needs, and we have been very happy with it.

Ready to add a click-to-call button to your site? Check out our step-by-step guide on how to add a click-to-call button in WordPress.

Step 9: Accept Online Reservations

This might be the most important step for your car rental website. If you really want to grow your business, then you absolutely need to let visitors book vehicles directly on your website.

This is typically much quicker and easier than calling customer service or visiting your rental lot in person. It’s better for the customer and for you.

There are a few ways to add online reservations, but I highly recommend the free VikRentCar plugin. Why? Because it’s designed specifically for car rental websites.

It’s packed with features you won’t find in generic booking plugins. This includes the option to define pickup and dropoff locations, dates, and times for smooth bookings.

You can also show off your vehicles in a grid or list, making it easy for customers to browse your entire fleet. 

An example of a car rental system, created using a free WordPress plugin

The first thing you need to do is install and activate the VikRentCar plugin on your website. There’s also a premium version of the VikRentCar plugin that comes with extra features like rental restrictions, seasonal pricing, an integrated payment system for 60+ payment gateways, and more.

For more details, you can follow our guide on how to install a WordPress plugin.

Upon activation, select ‘VikRentCar’ from the left-hand menu.

Adding a car rental system to your WordPress website

Here, you’ll see a setup wizard that will walk you through all the steps to get your online reservations up and running. Now, let’s go over these steps.

Set Up Your Pricing Plans

The first step is setting up your pricing plans. Make sure to think about the plan options you’d like to offer before you continue.

For instance, you’ll likely want a ‘Base Plan’ and then maybe another that comes with rental insurance or other add-ons.

When you’re ready, click the ‘Configure’ button under ‘Types of Price.’

Configuring the prices for your car booking system

You’ll need at least one pricing plan in order to show rates to your customers.

With that in mind, go ahead and click on the ‘New Price’ button.

Adding pricing plans to your car rental system

Now, fill in the details for your first price type. You can also add attributes, but that’s optional.

When you’re happy with the information you’ve entered, click the ‘Save’ button.

Adding pricing tiers to your vehicle rental system

Just repeat these steps for all the pricing plans you want to offer. 

Once that’s done, click the ‘Dashboard’ icon to return to the main setup wizard.

Configuring a vehicle renting system for WordPress

List Your Rental Cars

Now it’s time to create a profile for each car model in your fleet. Think of it as a little info sheet for each type of car you have.

To start, click the ‘Configure’ button under ‘Cars.’

How to add your car fleet to WordPress

Once again, this takes you to a new screen.

Here, click on the ‘New Car’ button.

Adding cars to your WordPress blog or website

Now, fill in all the details for this car. This includes:

  • The name of the car.
  • The total units you have.
  • Whether it’s available or not.
  • Additional information you want to show potential customers, like images.

Simply work your way down this page and fill in all the info.

Registering your entire vehicle fleet

Don’t forget to click ‘Save’ to store your changes.  

Customize Your Car Rental Fares

When you click ‘Save,’ VikRentCar will ask you to enter the daily rental cost for each pricing plan you created earlier.

Just type in the price for each plan, then click ‘Insert Fares’ to save this information. 

Configuring the fares on your WordPress website

After you hit ‘Insert Fares,’ you’ll see a table where you can adjust your prices for specific rental periods for each price level. 

There are options for ‘Daily Fares, ‘Extra Hours Charges,’ and ‘Hourly Fares.’

How to add hourly pricing to your car website

If you keep scrolling through, you’ll see the standard pricing.

By default, VikRentCar multiplies the daily rate by the number of rental days.

Creating pricing tiers for your online business

However, you can customize this by scrolling back up to the ‘Daily Fares,’ ‘Extra Hours Charges,’ and ‘Hourly Fares’ tabs and making some changes.

For example, you might offer a discount for rentals longer than 3 days and then an even bigger discount after 7 days.

In that case, you’d need to set specific prices for daily ranges 1-3, 3-7, and so on.

How to set up a vehicle rental website using WordPress

You might also add hourly rates in order to attract more customers.  

As you type in different prices, the list of fees below will update instantly. 

This makes it easy to play around with different pricing to see how it affects your total costs.

I recommend taking some time to explore the table and the different tabs. This will help you find that sweet spot – pricing that’s competitive for customers but also covers your costs and makes you money.

Once you’re happy with your pricing, click ‘Quit Inserting’ to return to the main dashboard. 

Quit Inserting button in VikRentCars

Now, simply repeat these steps to add all the cars and pricing information to your site.

Choose Pickup & Dropoff Times & Locations

With that done, let’s set up your pickup and dropoff times by selecting the calendar icon in the toolbar. Then, click ‘Calendar’ in the dropdown menu.

Creating a schedule for your online business website

Here, you can set your pickup and dropoff times.

Once you’re happy with the times, click the ‘Back’ button. 

Creating an online booking schedule

Next up, let’s add your locations. 

Click the key icon in the toolbar, then select ‘Pickup/Dropoff Locations.’

Registering the pickup and dropoff locations for your online business website

On the next screen, click on the ‘New Location’ button.

Now, you can enter all the details for each pickup and dropoff location you offer.

Registering locations for your online business website

When you’re ready, just click ‘Save’ to store your changes.

There are more settings you can explore, but this is enough to create a simple car rental system.

Add Your Booking Calendar to Your Website

That said, it’s time to add your car rental booking calendar to your site using VikRentCar’s built-in shortcode generator. Click the car icon to return to the main dashboard.

Creating custom shortcodes for your WordPress blog or website

Then select the ‘Shortcodes’ button.

On the next screen, select ‘New.’

Generating custom shortcodes for your small business website

This takes you to the shortcode builder.

The easiest way to create a shortcode is to select the content you want to display from the ‘Type’ dropdown menu.

How to create custom shortcodes in WordPress

For example, you can select Locations List, Search Form, General Availability, Promotions, and more.

Typically, though, you’ll want to start by showing your available cars, so in that case, you’d need to select ‘Cars List’ from the ‘Type’ dropdown menu.

VikRentCar will then show some settings under ‘Details’ where you can make some customizations.

How to display a car fleet in WordPress

Simply work through these options and adjust them to your liking.

You can choose to display your vehicles in a list or a grid. You can also pick the order in which they appear and how many cars VikRentCars shows per page. 

When you’re happy with how the shortcode is set up, give it a descriptive name. This will help you identify the shortcode later in your dashboard.

Then, click on ‘Save & Close.’ 

Publishing a car booking system

With that done, VikRentCar will display a dashboard with all the shortcodes you’ve created.

To add this content to an existing page or post, click the icon under ‘Shortcode.’

Adding a shortcode to a WordPress page or post

You can now copy the shortcode and paste it into any page, post, or even a widget area on your site. If you’re not sure how, then check out our guide on how to add a shortcode in WordPress

Alternatively, if you want to add this content to a brand new page, then click the ‘Create page’ button.

Examples of custom shortcodes, created using a free WordPress plugin

This will automatically create a new page and insert the shortcode for you. Super easy!

By following these steps, you’ll have your car rental system up and running on your WordPress site in no time.

🚨 Important Legal Requirements for Your Car Rental Website

Before you start accepting bookings through your website, you need to make sure you’re following all the legal requirements. This protects both your business and your customers.

Here are some key legal elements your car rental website needs:

  • Privacy Policy: If you collect any customer information (and you will for bookings), you need a privacy policy. This should explain what data you collect and how you use it.
  • Terms and Conditions: This outlines the rules for using your service, including booking policies, cancellation rules, and payment terms.
  • Rental Agreement: Display your rental contract terms clearly on your site. This should cover insurance requirements, fuel policies, mileage limits, and damage policies.
  • Cookie Notice: If your site uses cookies (most do), then you need to tell visitors about this. I recommend WPConsent to manage cookie consent banners, secure data storage, and more.

⚠️ While I aim to provide helpful information, this is not legal advice. I strongly recommend consulting with a legal professional to ensure your website complies with all local, state, and federal regulations.

Step 9 Alternative: Use a Simple Car Rental Booking Form

If you want a quick and easy way to rent out your cars, then you can also create a rental form using WPForms. This way, visitors can enter all their requirements, and you can review each request manually.

WPForms even has a ready-made Truck Rental Agreement form template that you can customize and add to your site with just a few clicks. 

Adding forms to your vehicle rental website

This approach tends to work best when you have a smaller fleet of vehicles. You could even accept payments directly through the form or process the rental request before sending customers to a dedicated WordPress payment form on your website.

💡Related Post: Learn how to offer equipment rentals in WordPress.

Step 10: Create a Stunning Vehicle Display

Photos are a great way to impress potential customers with the sheer variety and quality of your car rental options. You should already have high-quality photos of all your vehicles. Now it’s time to show them off!

But here’s the catch: too many big photos can really slow down your site. And a slow site? That’s a surefire way to frustrate visitors and may even drive potential customers away.

That’s why smart business owners use a slider plugin that’s optimized for performance. Envira Gallery is our pick because it lets you upload unlimited photos, create slick sliders, and organize your vehicles into albums.

This means customers can scroll through your entire fleet, seeing every detail without your site malfunctioning or slowing down. It’s the perfect way to show off your vehicles and give customers a better understanding of what you have to offer. 

Adding a car gallery to your WordPress website

Want to learn more? Check out our detailed Envira Gallery review, where we downloaded this popular plugin and put it to the test.

Ready to dive in? Our guide on how to create a responsive image gallery has step-by-step instructions to help you get started. 

Step 11: Guide Customers to Your Door

Even after you have a website, some people may still prefer to see your vehicles before booking, or they might opt for direct pickup.

You can make it easy for those people to find you by adding a Google Map to your site. 

Adding a Google Map to your car rental website

You can embed an interactive Google Map directly in your site using a map plugin or a code snippet.

We cover both methods in our guide on how to add a Google Map in WordPress, so you can choose the method that suits you the best. 

Step 12: Showcase Your Rental Options

It’s essential to clearly communicate your pricing, packages, and any additional fees to customers. Being upfront makes you seem more trustworthy and helps customers avoid any nasty surprises.

For the best results, your pricing table should display all the rental options with their prices right next to them. You might also create tables for different car types (such as economy, compact, luxury) and different rental durations (like daily, weekly, monthly). 

That way, customers can compare their options quickly and find the right package for them.

Adding a pricing table to your WordPress blog or website

Ready to create an easy-to-read pricing table without writing a single line of code? Head over to our complete guide on how to add pricing tables in WordPress.

Step 13: Display Customer Reviews

When was the last time you bought a product or signed up for a service without checking the reviews first? Before you buy anything, you probably want to know what others think, and so do your car rental customers. 

If you already have reviews on platforms like Google Business Profile, Facebook, or Yelp, then you can display them directly on your site using Smash Balloon Reviews Feed.

This plugin can fetch testimonials from all the top review platforms and embed them on your site. It will even fetch new reviews automatically. 

Displaying customer reviews on your website, blog, or online store

You can customize the review feed to perfectly fit your website so everything looks professional and consistent. 

For complete step-by-step instructions, see our guide on how to show Google, Facebook, and Yelp reviews on your site.

Don’t have any reviews yet? It’s time to change that! You can use WPForms to add a review form to your site. 

The plugin even has a Review Form template that lets you collect star ratings, recommendations, pros and cons, and other feedback from your customers.

How to collect reviews on your WordPress website, blog, or online marketplace

Want feedback on specific staff members? 

WPForms also has a Customer Service Review template that you may find helpful.

Collecting customer feedback using WPForms

For detailed instructions, see our guide on how to add a client feedback form in WordPress.

Once you start collecting feedback, I recommend creating a dedicated customer review page.

Step 14: Create a Navigation Menu

Now that you’ve added some useful content to your car rental website, it’s time to make it easy for customers to find what they need.

A well-organized navigation menu will help customers quickly locate the information they’re looking for, such as your location, vehicle inventory, or rental policies.

How to add a navigation menu to your WordPress website

Don’t worry – adding menus and even sub-menus in WordPress is surprisingly straightforward.

For a comprehensive, step-by-step guide, check out our detailed post on how to add a navigation menu.

How to add a navigation menu to. your car rental website

Step 15: Add Social Media Feeds (Optional)

Are you active on social media? Then, you already know how important it is to keep your audience in the loop. 

An example of a car rental business with an active social media presence

But did you know you can bring all that social buzz right onto your website?

You can embed social media feeds directly in your WordPress website using a plugin like Smash Balloon

This can keep your site fresh and dynamic, even when you’re busy with other tasks. This way, your visitors will always see your latest social content, even if they’re not following you on platforms like Facebook and Instagram.

It’s perfect for keeping visitors engaged and informed. 

Displaying social media content directly on your website also directs traffic to your social profiles, so you may get more followers, too!

Want to learn more before downloading Smash Balloon? Just check out our in-depth Smash Balloon review

Step 16: Publish Valuable Content (Optional)

It’s not essential, but starting a blog is a great way to show off your expertise, get new customers, and keep existing customers coming back to your business. 

You might keep things straightforward and use your blog to share company updates or industry news. This is an easy way to build a relationship with your audience. Plus, you can add relevant industry keywords to your website so people can find your services more easily.

Regularly publishing this content can also keep your site fresh and up-to-date, which is a key way to improve your search engine rankings

An example of a car rental WordPress blog

If you have more time to blog, then you could get creative and produce high-quality, original content.

For example, you might review different types of vehicles, sharing your thoughts on their pros and cons, features, and performance. This can help your customers make informed decisions when choosing a rental vehicle. 

You might even offer advice on related subjects, like what to pack for a road trip or how to stay safe while traveling.

This valuable content increases your chances of appearing in search results and being shared on social media. This means more visitors, more bookings, and more revenue. 

An example of an automotive WordPress blog

Ready to start blogging? See our guide on how to create a separate page for blog posts in WordPress.

After that, I recommend checking out our blog post idea generator for some extra inspiration.

Step 17: Use FOMO to Drive Car Rental Reservations (Optional)

As a car rental business, increasing bookings is always a top priority, and FOMO can be your secret weapon.

FOMO, or ‘fear of missing out,’ is a term for anxiety about missing out on something exciting and trendy. If visitors think that your cars are in high demand, then they’re more likely to book immediately rather than delay. 

That’s where TrustPulse comes in. 

Showing social proof on your car rental website

TrustPulse can display real-time user activity notifications on your car rental website. For example, it can show a popup every time someone rents a vehicle from you. You can even display the total number of bookings within a certain time frame to really prove your popularity.

TrustPulse also tracks customer activity on individual listings, so you can show how many people viewed a particular vehicle. This creates a sense of urgency, encouraging visitors to book before the vehicle is gone.

Essentially, TrustPulse highlights the popularity of your rentals, motivating people to book right now. 

We’ve seen firsthand how this strategy can convince visitors to make a purchase. To learn more, see our complete TrustPulse review.

Ready to get started? Check out our guide on how to use FOMO on your WordPress site. It will show you how to set up TrustPulse and start boosting your bookings. 

Bonus Tips: How to Grow Your Car Rental Website

Congratulations! You now have a professional-looking car rental website. Now, let’s get that website working hard for you, bringing in more traffic and turning visitors into paying customers.

Here are some extra tips to really boost your car rental business:

  • Use AIOSEO to climb those search engine rankings. This plugin can help people find your website when they’re searching for things like ‘car rentals near me,’ ‘rent a car today,’ or any other phrases you want to target. See our ultimate WordPress SEO guide for details.
  • A slow-loading website can frustrate visitors and make a terrible first impression. To make your site lightning fast, check out our guide on how to boost WordPress speed and performance.
  • Understanding customer behavior is crucial for driving bookings and revenue. MonsterInsights lets you monitor your website’s performance by tracking visitor numbers, engagement, and conversion rates. You can then use these insights to fine-tune your car rental site and watch your revenue soar. For details, see our guide on how to install Google Analytics in WordPress.

I hope this article has helped you learn how to make a car rental website with WordPress. You may also want to check out our expert picks of the must-have WordPress plugins for all business websites or our guide on how to sell car parts in WordPress.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

The post How to Make a Car Rental Website with WordPress (Step by Step) first appeared on WPBeginner.

#159 – James Kemp on WooCommerce Innovations and Trends in Selling Online

5 March 2025 at 15:00
Transcript

[00:00:00] Nathan Wrigley: Welcome to the Jukebox Podcast from WP Tavern. My name is Nathan Wrigley.

Jukebox is a podcast which is dedicated to all things WordPress. The people, the events, the plugins, the blocks, the themes, and in this case WooCommerce innovations, and trends selling online.

If you’d like to subscribe to the podcast, you can do that by searching for WP Tavern in your podcast player of choice, or by going to wptavern.com/feed/podcast, and you can copy that URL into most podcast players.

If you have a topic that you’d like us to feature on the podcast, I’m keen to hear from you and hopefully get you, or your idea featured, on the show. Head to wptavern.com/contact/jukebox, and use the form there.

So on the podcast today we have James Kemp. James is the Core Product Lead for WooCommerce. After working with WooCommerce, running a plugin shop for 10 years, he joined the team at the end of 2023 to help shape the future of e-commerce.

James talks about his journey with WordPress and WooCommerce, and explains his role at Automattic, where he’s tasked with connecting the community’s feedback to the developments in WooCommerce, ensuring that the Woo platform continually evolves and improves.

He discusses the innovations within WooCommerce, the challenges of balancing the needs of small and large scale stores, and how the team navigates an environment filled with both competitors and opportunities.

He gets into the positive impact of WooCommerce’s recent rebranding, and how the system positions itself amidst the ever-growing competition from SaaS platforms like Shopify.

James shares his insights into the trends shaping e-commerce, like the seamless integration of newer technologies and consumer buying habits.

If you’re keen to understand the breadth of WooCommerce’s impact on e-commerce, or are curious about the direction of online shopping, this episode is for you.

If you’re interested in finding out more, you can find all of the links in the show notes by heading to wptavern.com/podcast, where you’ll find all the other episodes as well.

And so without further delay, I bring you James Kemp.

I am joined on the podcast by James Kemp. Hello James.

[00:02:50] James Kemp: Hello, how are you?

[00:02:51] Nathan Wrigley: Yeah, good. Nice to speak to you. James is on the podcast today to talk all things WooCommerce. And he really is a very, very credible person to talk about WooCommerce, because James is the Core Product Lead for WooCommerce over at Automattic.

However, when I say that title, James, I don’t really know what it means. Will you just enlighten us? And also, if you feel like throwing some other biographical information at us about your history with WordPress and things like that, feel free.

[00:03:17] James Kemp: Of course. Yeah, I mean, we’ve spoken a couple of times on a podcast like this. I don’t know if we’ve done the Tavern one before.

But yeah, as a quick introduction, I started using WordPress in 2009, and I started building with WooCommerce in 2011. And from that time I worked with customers and specifically like building websites for customers who needed websites.

And in that time I built up a collection of plugins, which I sold on a premium basis, which eventually turned into IconicWP, which was a WooCommerce plugin shop with 14 or 15 premium plugins. Sold that, well, that was acquired in 2021 by Liquid Web, Stellar. And I stayed there for a couple of years, carried on working. My whole team came over with the acquisition. We carried on just working as we were really, but under this kind of bigger brand of products and WordPress software, which was quite nice. It was nice to kind of get that experience from companies selling products like we were, but they were at a much bigger scale than we were at the time. That was a nice experience.

And then, yeah, towards the end of that, I reached out to Paul, who was the CEO, at the time, of WooCommerce, and just kind of said, I feel like I could have a good impact on WooCommerce itself, is there anything there for me? And I was kind of open to whatever that might look like. There was no job description that I applied for. I just kind of reached out and said, this is what I want to do, this is what, I like doing, this is what I’m good at. And then, yeah, here we are just over a year since I joined.

I joined as a product manager. And like you say, now I’m a Core Product Manager, which is a new role within WooCommerce. So a Product Manager would be, and for context, there’s eight or nine Product Managers within WooCommerce. When I joined, we each kind of had an area of focus. So my area was order management. So any project or improvement or just, my day to day would be looking at order management and, how can we make this better? It kind of shifted outside of that a bit as well into other areas. But each Product Manager has that kind of role where they’re focused on one kind of key area of WooCommerce.

But there was never really any product manager that had an overall vision of the whole product. And that’s what the Core Product Manager role is. So I’m less focused on one specific area, and more focused on just, how can we make the whole thing better? And part of that role is kind of connecting the dots a bit. One team’s working on this, another team’s working on that, how do they overlap? But also connecting the community dots to the stuff that we actually put out there. So, what are people asking for? What are the common kind of requests that people have, or the complaints that people have? Or even the positives that people have and, how can we make those things better?

[00:06:12] Nathan Wrigley: So is there just one of you? So there’s one Core Product Lead. There’s not multiple of those.

[00:06:18] James Kemp: Correct.

[00:06:18] Nathan Wrigley: Oh gosh, that’s really interesting. So you’ve got like the 10,000 mile high view of the entire project. And so you are kind of open to suggestions, innovations, improvements, tweaks, that all comes under the purview of your job.

[00:06:32] James Kemp: Correct, yeah. There’s different areas. There’s what we call product, which is kind of the user facing experience. And by user I mean merchant, and probably customer as well, so the visual aspects of the product that people interact with. And then there’s the platform side of things, which are backend architecture and performance and all those kinds of things.

So I’m primarily focused on the front end aspect, not front end but, you know, the core experience we call it. I am actually focused a lot on the platform side of things at the moment as well, because the person who usually does that is on sabbatical, so I’m kind of helping out a bit there. And it’s quite nice to have, you know, that understanding as well, for approaching core experience type things. And it also encompasses the WooCommerce app and many of our premium extensions, many of our marketplace extensions, premium or free.

[00:07:22] Nathan Wrigley: I’m guessing that if you ask anybody the question, is their inbox pretty full? You know, the to-do list that you have is pretty full, everybody would probably say, yeah, I’ve got plenty on my plate. But it sounds as if you may well have a lot on your plate.

Now, I don’t know if there’s a lot that you’ve got to deal with in there, and you’ve got a lot of ideas, and innovations that you’d like to push forward. But is it fair to say that there’s a ton of innovation still to be done inside of WooCommerce?

[00:07:46] James Kemp: Yeah, for sure. It’s something that I’m still trying to figure out. Like, how do you stay on top of all of these things and, where is my input within this most valuable? Because I’m still working alongside all the other product managers.

And actually that’s been really nice to kind of connect with a product manager that’s working on something specific, and work with them to make that the best it can be for WooCommerce.

But yeah, I’m still trying to figure out how to like organise all of these things so they’re not just in my head, but they’re out there in a manageable way.

[00:08:18] Nathan Wrigley: How do you get intelligence about what needs to be done? I mean, obviously there’s the team within Automattic that you deal directly with, I would’ve thought of, but do you keep your door of your office kind of half open a little bit? Are you prepared to listen to community suggestions?

And again, I’m not trying to get you to give out your email address or anything, but is there that element still? Do you still listen to people out in the community, users, and what have you? Do they come directly to you, or is there some kind of filtration process which people have to go through in order to get ideas in your head?

[00:08:46] James Kemp: There’s many ways. Yeah, I think one of the things that I love most is talking to the people that actually use it. And I do that primarily on X or Twitter. I talk to a lot of people over there.

The downside to that is the majority of them are agencies and developers. It’s not a downside, the downside being that I don’t get that kind of open communication necessarily with merchants directly. So if I want to talk to a merchant that’s more of a filtered, as you say, it’s an intentional, you know, I have to reach out to a merchant and schedule a call and all that kind of stuff. There is the occasional merchant on X, but it’s not their stomping ground.

So yeah, I’m also in the Slack, the WooCommerce community Slack. Some of what I’ve implemented is these kind of external channels within our own Slack. So one example of that is a project we’re working on for fulfillment statuses, where I got Becca from Kestrel WP and Patrick Garman from Minesize into one of our internal Slack rooms to discuss and kind of help shape this project. So they’re directly involved in that way in stuff that we’re working on.

And I think something that we really want to do is be really transparent with like, this is what we’re working on. You may well have seen over the course of the last year or so that that has been the case, via GitHub discussions, via the Developer Blog, via Slack, the community Slack. But yeah, I love getting feedback from people on Twitter. I still don’t know what to call it, Twitter or X.

[00:10:18] Nathan Wrigley: I often wonder if the sort of inside baseball of WordPress is a little bit hard to penetrate, because I’m imagining there’s a lot of people who use WordPress that in a million years have never opened up the WordPress Slack, GitHub is not a thing for them. And I’ve always wondered how people such as yourself, you know, in senior positions get that information. How does it get to you? And X, Bluesky, whatever the alternative is, that’s a really interesting way of kind of completely circumventing that process. I will make sure that your profile, your X profile is linked in here and then people can reach out on that basis. Yeah, that’s great. Thank you.

Let’s just paint the picture of Woo, and how big it is because we keep hearing the statistic. The one that everybody talks about is this 43%, which is the WordPress statistic. And I never quite know how to manage that in my head, what that exactly means. But a fairly sizable number is also the e-commerce side, the WooCommerce side of WordPress.

Where are we at in terms of the web, and in terms of WordPress, how much of WordPress is WooCommerce, and how much of the internet is Woo? And every time I hear this number, it changes a little bit. But every time I hear it, it’s still breathtakingly large.

[00:11:24] James Kemp: Yeah, that’s an interesting one actually. In terms of how much of WordPress is Woo, I’m not sure on that. I think we could probably calculate that based on the figures I do have, which is how much of e-commerce is WooCommerce, and that is 37%.

[00:11:41] Nathan Wrigley: 37%. Okay, so whatever the percentage is, be it the top million websites or the top 10,000 websites, whatever that metric is, let’s assume that that’s solid and safe. 37% is done on a WooCommerce platform. That is breathtaking.

[00:11:56] James Kemp: Which is a huge amount, for the listeners, and for you if you want to check it out later. If you go to woocommerce.com/newsroom, we update these numbers every month. We have some numbers there, like there’s 3.6 million live installations. 37% of e-commerce sites are powered by WooCommerce. There’s 1,000 plus official marketplace extensions. That’s actually going to grow, I think substantially this year.

And then, yeah, some other stats that are listed there, which I think are useful to keep an eye on. And there’s, I believe the team that updates those numbers kind of, they take the data primarily from Store Leads, which is a data gathering outfit. And I think they kind of dial them back a bit, rather than, you know, inflating them, I think they actually go the other way.

[00:12:41] Nathan Wrigley: In terms of the trend of that, so the 37%, I’m not looking at that chart at the moment, but is your impression that, has it stagnated, has it gone up broadly in the last, let’s say five years, something like that? Is WooCommerce basically growing, stagnating, declining?

[00:12:54] James Kemp: Over the five year, I would expect it’s gone up. There’s no graph to look at. There probably is somewhere, but I don’t have it in front of me now. But I do know that this was updated this week, I believe. And it was updated from 35% to 37. So there’s definite growth there. And I would expect, just the nature of e-commerce in general, that that number’s grown over the course.

[00:13:16] Nathan Wrigley: When you say that, what’s the thing in your head which is promoting you to say the nature of e-commerce? Because I really don’t follow e-commerce, but I have this impression that during the lockdown period, 2019 and on, it felt like everybody, for very credible reasons, had to move whatever they were selling to an online format. So I imagine there was a bump there.

But also it feels like the world is now inundated with pocket size technology, which means that I can buy anything 24/7, no matter where I am. And so it feels like high streets in the UK, the shutters are going up. Bricks and mortar shops seem to be closing. Certainly where I live, that is a broad trend. It’s not particularly rapid, but it’s definitely a trend.

And I’m imagining that the confluence of mobile technology, ubiquity of internet connection, computers available all over the place, certainly in the country where you and I both live. It feels like this inexorable rise, this trend towards purchasing things at 4 o’clock in the afternoon, sitting on a sofa, a bus, wherever you might be. It does feel like that’s the way the world is moving. Are those kind of the intuitions that you have when you say WooCommerce is rising for obvious reasons?

[00:14:23] James Kemp: Yeah, exactly. I think just the nature of the internet and the online world has kind of exponentially grown since its inception, right? And I would expect that e-commerce will grow with it.

I think one of the greatest things about the internet is that you can buy online. I should look into the history actually, but I can’t imagine what the thought process was back when the internet was invented. Did they imagine that e-commerce would be a thing? That people would buy stuff, even from the other side of the world, and have it shipped out to them in a matter of days or weeks.

And I just think as technology evolves, and we’ve seen the boom in AI, and just the boom in like generational development on computers, and coding and all of that is advancing, and I think e-commerce will follow suit as well.

[00:15:12] Nathan Wrigley: Yeah, it feels like there’s no place but an upward trend for e-commerce. Now, whether or not WooCommerce fits into that landscape perfectly in the next decade, we’ll see. But it feels like I, and I can really only rely on myself, I feel like I’m going to buy more things online in the decade to come than I am this year. It feels like each and every year, my desire to get on my bike and go into the town centre dwindles, and I’m far more likely to buy things online.

And now the merchants have pivoted their offerings so that, you know, if you don’t like it, you can freely return it and things like that. So even the impediments that were there have suddenly changed, and it’s just remarkable.

And also the mere fact, just capture in your head for a moment, the fact that you can get all of this for no money down. The WooCommerce platform, and I know, in order to get the best out of it, you will definitely want marketplace things, third party, but other places as well. But the thing is free. It’s completely free. And I find that utterly remarkable. I just think that’s breathtaking in all honesty, that that’s available.

[00:16:15] James Kemp: Yeah, I think it’s one of the key selling points about WooCommerce is that you can get started for free, as close to free as possible, when you account for hosting and transactional fees that naturally come with any platform.

But on top of that, with WooCommerce specifically, and with the age of AI now, you could make WooCommerce do what you want it to do for free. And every site could be tailored to specific needs, and like a specific execution of functionality without too much technical knowledge, which I think is really interesting.

And you’ve seen people are building apps, and I’ve built a few as well, specifically for needs that they want to solve. I saw one yesterday, I think it was Maddie on, Twitter, I can link to it. She built an app to automatically put an emoji over faces in photos. I don’t know if you’ve seen, when parents share photos of other people’s children and that kind of thing, they typically put an emoji over the face. She said she was getting annoyed at having to do that with every photo. But we’re in that era now where you can kind of roll these things with no technical knowledge, whether the output is good, I think is questionable, but it’s pretty good.

[00:17:24] Nathan Wrigley: Does the advent of AI, and what you’re suggesting, you can add your third party stuff, if you like, for want of a better word, to WooCommerce with the assistance of AI. Does that undermine the longevity of the free, open source WooCommerce project? Because I imagine that there’s a lot of underpinnings there, you know, the marketplace that WooCommerce, as I imagine those plugins that are sold to add different functionality and what have you, that must in some way pay for the freeness of it all.

Does AI, does that concern you? You know, that if we erode the need to purchase third party software in order to get out what you desire, yeah, does that erode the possibility of WooCommerce being free in the future?

[00:18:05] James Kemp: I don’t think so. I think it assists. I think it depends what you’re making. Like, I wouldn’t want to build out a full subscriptions platform just using an AI prompt. And maybe that will become more advanced in the future. I think as someone running a business, you don’t want to be dealing with this code yourself, maintaining it, making sure it stays up to date. And I think that’s the case for, or that has been the case since e-commerce software existed. There used to be a trend of rolling your own e-commerce solutions, and I think that’s less likely to happen these days.

[00:18:39] Nathan Wrigley: Yeah, it’s a good point. If you think about just a regular WordPress website, if it’s just a brochure site with no e-commerce attached, go with the AI, you know, it seems like there’s loads of scope there. But obviously if you’ve got the compliance, and the financial obligation, and all of the law that underpins an e-commerce shop, I imagine there are impediments in people’s heads which will say, wait, did an AI make that? Are we really going to trust that? So maybe it inoculates itself given the nature of the websites which are in question.

Okay, just moving on, tell us a little bit about the kind of people that are using WooCommerce. Now, I know this is a very, very broad question, but in my head, for some reason I have it, that a significant amount of people that are using WooCommerce will be small stores. But I’m guessing also maybe WooCommerce really does dig deep into the enterprise as well. Does it run the gamut of everything? Or is there a kind of focus for you, and teams within Automattic because there’s a certain type of clientele which largely consume WooCommerce?

[00:19:37] James Kemp: Yeah, it does kind of span everything. So people just starting out either want low cost, in which case WooCommerce is an obvious choice. You can start setting things up, especially for brand new e-commerce, whereas they’re just selling single products. There’s nothing too technical there that would require an expense of some kind. So it’s super easy to spin up a WooCommerce site and test it out pretty much free.

So yeah, we have that audience. It’s not necessarily our focus, our focus is primarily the higher revenue, higher traffic e-commerce stores, because that’s the aspiration for anyone selling, right? They want to become successful, they want that to be their business, is e-commerce. And those are the users that we’re focused on. And then naturally anything we do for them is going to trickle down to benefit the people who are just starting out with the platform.

So it does span a wide range of users, but we do focus in on the higher revenue and high product volume, high traffic, those kind of things. Or at least that’s what we’re focusing on this year. That target evolves over time. But that’s been our focus for most of my time since I’ve been here. So it’s nice to have that vision of who’s using it and what we can do to make the platform as good as possible for them.

[00:20:52] Nathan Wrigley: We have this expression in the UK, Jack of all trades, master of none. I don’t know how that works outside of the boundaries of the UK, but it basically means if you try to be everything to everybody, you sort of succeed at nothing. It’s something akin to that basically.

And I’m wondering if there are bits of WooCommerce which you have to manage those sort of trade offs. Like, okay, if we build this thing, which feels like it’s a real enterprisey thing, how is that going to work with our more modest users, let’s say?

Or if we really focus on the more modest users, how are the enterprise going to feel like that? And it not being a niche, and it being the full spectrum of sites out there, yeah, at times that must be actually quite frustrating, I would’ve thought.

[00:21:29] James Kemp: It’s a challenge, yeah. It’s something that we’re working on at the moment, is making the base of WooCommerce have the majority of features for the majority of users, the features that you’d expect in an e-commerce platform, which I’ve touched on in other podcasts if you want to go and find them.

But it’s a process called More in Core, which is the kind of code name for it. Where we’re just trying to build out the base product to have the majority of things that merchants and builders need, without needing to go and find all these plugins and custom development and things like that.

But the challenge is which features. The features that people need are going to change depending on what type of store they’re running. So I’ve seen a lot of people want subscriptions in Core. And then I’ve also seen the complete opposite where people don’t want subscriptions in Core because they see it as bloat. There’s a challenge there for sure, to figure out what that kind of sweet spot is without being bloated, but also without nickel and dimming, and making the average number of plugins required too high or too low.

[00:22:28] Nathan Wrigley: I’ve often thought that if I worked at Microsoft on Windows, the software, the OS, it would be my constant annoyance that I had to think about every possible permutation of hardware that could ever be used. Whereas if I worked for Apple and was working on the Mac OS project, it’d be like, there’s just this one set of hardware, it’s just so much more straightforward, we build it.

And I imagine that commercial rivals, things like Shopify, and we can get into that in a moment, probably have it easier in that sense because there isn’t this, well, I know that they have an ecosystem of sort of third party apps, I believe they’re called. But there isn’t this whole backwards compatibility thing that 5,000 different plugins that bind into WooCommerce and what have you. And so I guess you’ve always got to be taking real careful steps when you develop a new feature or tweak anything, which maybe the other platforms don’t have to think about in quite the same way.

[00:23:16] James Kemp: Yeah, I actually posted about that exact thing on X or Twitter earlier. I’m just going to call it X. I want to call it Twitter, but I’m going to call it X. It’s a challenge because, and this touches on the 37% number, like any update we roll out is affecting over a third of all e-commerce stores online, which is a crazy number.

It has to be backwards compatible, it has to be rolled out in a way that isn’t going to break things. There’s a lot more consideration that needs to happen because of the multitude of environments that could exist. There could be bad hosting, there could be good hosting. There could be low performance, high performance, number of products, different plugins, different themes.

For a platform like ours, that is one of the greatest challenges, but also one of the greatest strengths as well, because of how flexible it is. In a platform like Shopify, like you say, they have an app marketplace, but it’s a lot more restricted. There’s only really a handful of ways to do something. Whereas with WooCommerce, you’ve kind of got full control because you are hosting it yourself. You can pretty much do anything. Which, like I say, is a challenge, but also a strength.

It requires navigation, and I touched on this in a, I do a monthly, Inside wooCommerce podcast. The last one that went out was with Julia, who is the lead for our release process. And it’s worth a listen, because it’s quite interesting to hear, now, how we roll out releases and how we’re able to test and watch for signals for issues that might arise. And be able to roll it back, fix that, and then roll out the updates. There’s quite a nice process there now, which we’ll obviously refine as time goes on, but yeah, it’s a challenge.

[00:24:59] Nathan Wrigley: More recently, and we don’t need to get into the story behind it, but there is a story behind it. But the Automatticians, so the people that work for Automattic, have in some cases been repurposed. So their work that they’ve been doing for many years in one direction has now been pivoted. And I think it’s probably fair to say that focusing on things which generate revenue is a crucial part of the decision behind that.

I’m wondering if that’s had an impact. So this whole thing is not really that old, it’s maybe only five, six weeks old, something like that, so maybe it hasn’t yet. But I’m wondering if it’s had actually a positive impact on the teams that you work with, or maybe there’s steady away, no change.

[00:25:38] James Kemp: I would say there’s no change actually. I mean, WooCommerce has always been, we’re building a free product, but we are also a business, and we’ve always been a business. We wouldn’t be able to afford to put out a product and not have any money coming in to continue developing it. There’s always been a business aspect to WooCommerce.

But yeah, the teams that have kind of moved off of the open source contributions that they were making previously, I haven’t seen any of them come over to WooCommerce. And maybe they have, if they come in as engineers, then I probably wouldn’t see that anyway. But yeah, in my day to day, I haven’t seen an impact. But, you know, Automattic has multiple products and experiments and things that exist outside of WooCommerce, and I honestly don’t dig into them too much. I’m very focused on the WooCommerce side of things.

[00:26:27] Nathan Wrigley: You’ve recently, I say you, WooCommerce recently had an entire upending of the branding. If you don’t follow it very closely, it may be that you haven’t seen this story, but maybe it was not that long ago in the last week or so. It feels like the message dropped that a lot of the branding has been redone, and I often look at rebranding and I think why all that effort?

What was really the point of that? What was the need to upend everything, and make people have to see something new? And I’m just wondering if you know what the point of that was? I mean, it’s nice. It looks lovely. Don’t get me wrong. I thoroughly love it. But I’m curious as to what the reasoning was. Did it feel stale previously? What was going on there? Do you know?

[00:27:06] James Kemp: All of the above, yeah. So I’ve known about the branding, in its current form of, what it’s gonna be like since maybe October last year. And it’s been really interesting to watch. If you compare what we had previously against this, it’s clear like why it had to happen. The branding that we had previously was the same branding that WooCommerce had when it was initially formed via WooThemes. If you compare it, it just looks out of date. The colors are flat and, not very inspiring. And the new branding now allows us to be a bit more modern, I think. It’s modernized the brand.

But it also opens us up to be able to go out and do more effective marketing and acquisition that we haven’t done prior. Branding isn’t just changing the logo and updating some colors. There’s a whole array of assets that come with it, and like a story behind the assets and what we’re trying to put out there into the world. Which we didn’t have before, we just had a logo and some colors.

[00:28:04] Nathan Wrigley: There’s this sort of nod to a shopping cart in the W of Woo, which is actually quite clever, I think. And you’re right, it does just smack of more modern.

Being a complete non-designer, I can never summon up the vocabulary to express why I think something looks good. But saw the new branding, and I saw the video that was associated with that, and I did think, yeah, that’s great. That looks really great, but I can’t for the life of me tell you why it looks great.

But interestingly though, was there a market push, not just because it was stale, and let’s move this conversation into the rise of the SaaS. Because over the last period, the Wixs, the Squarespaces, the Shopify and all of these other things, I’m sure there’s many more. They’ve brought to the market a fairly affordable alternative. There’s nothing free, as far as I’m aware, but it’s a fairly low monthly cost. And I imagine over time these companies are eating up some of the new people, maybe even taking people from WooCommerce. I imagine it’s a bit of ebb and flow and what have you.

But was it that, were they becoming more professional, more visible in the world? Super Bowl ads and all that kind of thing. Was there some of that in the rebranding as well?

[00:29:14] James Kemp: Yeah, I imagine so. I think if you look at our branding previously, I don’t think it was necessarily thought out as a brand as such. I think it evolved over time. Whereas this was, the rebrand was much more focused, who are we trying to connect with here? What type of customer are we trying to pull in? And how can we reach them? What do they want to see? And I don’t think we had that before.

And yeah, definitely it helps us compete with these SaaS solutions that are quite easy to pitch. You know, influencer can pitch this stuff, because they have cool branding and, it’s hard to say really.

Like I think you could say about any product, like if Apple had a really badly designed, like 3D Apple from the nineties as their logo. In this modern era of what you expect from a brand, and a brand that’s powering 37% of all e-commerce or, I don’t what Apple’s market share on mobile devices is, but I imagine it’s pretty high.

It’s just something that needs to be considered, and there needs to be a thought process behind why we look like we do, and who we want to attract with that. And we didn’t have that before with the previous speech bubble thing.

[00:30:25] Nathan Wrigley: I remember listening to, I believe it was Bill Gates, this is many years ago, and Bill Gates was asked a question by an interviewer and it was, what keeps you awake at night, in terms of the longevity of Microsoft? And he said three things. Google, Google and Google. And basically he’s terrified of Google.

I’m gonna pitch the same sort of question to you. Of the SaaS things out there, are there any bits out there which make the Woo team think, oh gosh, that’s interesting. We need to copy that?

Does the sort of gouging out of the pricing, their very affordable pricing, those kind of things. How do you cope with that? How do you compete with that, with something which is basically free? I don’t know if that keeps you awake at night.

[00:31:06] James Kemp: Obviously like any business has its competitors. There’s nothing that’s come up that we’ve been like, oh, we’ve got to copy that and we’ve got to get that in. It’s more like comparatively are we offering an equal playing field to a potential customer?

And this ties back into the More in Core stuff that I was talking about. Is there stuff that not just Shopify, but other platforms have in their core offering, and this may be like low priced or free plans, or there’s other self-hosted versions as well that exist. They are comparatively free. Are we offering the same functionality? Do we have those essential features available? Yeah, we do, but do we charge for them? Probably, if there’s stuff that’s missing, there’s probably a premium extension for it. Or there’s a free extension for it, but it requires the merchant to go out and find it, rather than like us presenting it to them as a solution when they need it contextually.

Yeah, things like that are definitely considerations. We need to be innovating, and we need to be keeping up as well. That could be said about any platform versus another platform that there’s always, again, going back to Apple, Apple and Samsung have this kind of to and fro.

So yeah, it’s a consideration for sure. The target audience of someone going onto Shopify versus someone going onto WooCommerce is slightly different. The kind of core things that they are looking for are what we need to be offering.

[00:32:31] Nathan Wrigley: Okay, that’s interesting because if I was a WooCommerce user, which as I explained I’m not, that would be the sentence I needed to hear, I think. The people working in the offices and the places where you are working is, okay, we are keeping an eye on what the competition are doing. And if something is a moving, shaking feature, which is upsetting the industry and everybody wants it, then you’ve at least got your beedy on it.

[00:32:55] James Kemp: That’s one part of it as well. What are the competitors doing, but also what are our marketplace sales saying? What are the trends saying in e-commerce, even TikTok, Amazon, like all those kind of things that aren’t directly related to what we do, that’s accounted for as well.

And also what are the customers saying? And we touched on it earlier, but we have a whole, what we call the feedback river, which is just a big database of feedback from everywhere. From within the plugin itself. From support. From reviews and from wordpress.org, and like all of these places combined into one database. So yeah, I think you have to keep an eye on all of it. And the challenge is figuring out is this essential? What percentage of users actually want this specific thing?

And actually that’s always been a challenge, like even working on much smaller scale products at Iconic, it was always hard if a customer reaches out and says, oh, I wish it did this, it was hard to say no to that, because you are excited that someone’s using it, and they want to adapt it to their own use case. But you have to take into account, is the effort to implement this going to be valuable for everyone? Is this the priority for the majority, or is it just going satisfy this one person? You have to do that at scale now, or I have to do that at scale.

[00:34:14] Nathan Wrigley: I know that time is short, so I’m just going to pivot just for one final question before we leave and it’s, it really has nothing to do with WooCommerce specifically, although it may? And that is, I’m just curious if you know of any interesting things which are happening around the periphery of e-commerce that you personally are finding interesting and engaging. Something that maybe our general audience won’t have come across, because they’re not deep in the weeds of it.

That could be inside WordPress. I dunno, the Interactivity API, or it could be something the browsers are thinking about doing, or third party vendors who’ve got some curious technology that we might not have heard of.

So, really just any interesting thing that James has spotted lately that you think we might want to look at?

[00:34:54] James Kemp: Yeah, I dunno whether I have anything that nobody’s ever heard of.

[00:34:57] Nathan Wrigley: That’s fine.

[00:34:58] James Kemp: There’s a definite rise in platforms offering their own e-commerce. So, TikTok, commerce and all that kind of stuff is growing. And you touched on, something before we started the call actually, which kind of relates to that, the ability to see something on a device and just purchase it there and then. And within TikTok you get that experience. Within a typical e-commerce platform, you have a flow that you go through. You’ve got the cart, and then the checkout. You’ve got to populate details. So yeah, I think there’s gonna be a, an evolution into how quickly can I buy something. And that’s what the merchants want. Whether it’s good for the population and spending habits, I’m not entirely sure.

I personally love the experience on, like Amazon, for example, and I don’t know how long they’ve had it, it’s been there a while now. But on product pages, you don’t need to go through the cart process, you can just click buy now. Although that has tripped me up a couple of times.

[00:35:53] Nathan Wrigley: Yeah, me too.

[00:35:54] James Kemp: You press buy now, and it goes on some card that you never use.

So yeah, I think that is a definite kind of trend, that I’ve seen a lot of. And I think we touched on something earlier as well, which I haven’t seen much in the way of solutions to it. But one of the key things about people buying from a brick and mortar is that they can try on the product and they can physically see the color of a product, and touch the product. Which is possible. You can order now and it’s getting a lot easier to return stuff. But can you do that with a sofa, for example? So, I expect that we’ll see some innovations around that.

[00:36:33] Nathan Wrigley: Sort of augmented solution, where you can drop room and, yeah, size it up, and things like that.

[00:36:38] James Kemp: Yeah. I don’t know what that looks like.

[00:36:40] Nathan Wrigley: No, and it will be sort of a strange simulation of reality, but probably enough to get a proportion of the people over the wire, I would’ve thought.

[00:36:48] James Kemp: Yeah, for sure. There’s been AR stuff for a while now, right?

[00:36:51] Nathan Wrigley: Yeah, and things like, you want to put a logo on a t-shirt, here’s what that look like on the t-shirt. Those kind of things.

I think for me, one of the most, most interesting things is what the mobile wallets have done to my capacity to spend. I just that is remarkable. Especially out in the real world where you take the Tube in London, the underground, and you just don’t do anything anymore. You just walk by a thing, and your phone’s in your pocket, and it registers it, and you walk out and at the end of the day you get a bill, and so these kind of seamless solutions.

[00:37:21] James Kemp: I don’t feel like you have that so much on a computer though.

[00:37:24] Nathan Wrigley: No, but I wonder if that’s coming with, I don’t know, biometrics. Like purchase this, put your finger print in, your done.

[00:37:33] James Kemp: I think that would be nice. I still populate, I use 1Password, so it does it for me, but I still populate the card.

[00:37:39] Nathan Wrigley: An intermediary, a trusted intermediary getting in the way. Yeah, it’s interesting. Again, I wonder if those kind of things might be handled natively by browsers, and things like that.

Anyway, we’re sort of staring into the future, and we’ve no idea. But I know that you’ve got to go in about 30 seconds time, so I will just round it off by saying James Kemp, fascinating chat about all things WooCommerce. I appreciate it, and all the hard work you and your team are doing to democratize e-commerce. Is there anything you want to add just before we round it off? Maybe a Twitter handle or something like that?

[00:38:08] James Kemp: I’m jamesckemp on most things. C, the letter C. Yeah. The only thing I’ll add is just, if you have questions, ideas, theories, my dms are open there, so I’m happy to hear it.

[00:38:21] Nathan Wrigley: Well, thank you very much, James Kemp. Been a pleasure chatting to you today. Really appreciate it.

[00:38:25] James Kemp: Thank you very much.

On the podcast today we have James Kemp.

James is the Core Product Lead for WooCommerce. After working with WooCommerce running a plugin shop for 10 years, he joined the team at the end of 2023 to help shape the future of e-commerce.

James talks about his journey with WordPress and WooCommerce and explains his role at Automattic, where he’s tasked with connecting the community’s feedback to the developments in WooCommerce, ensuring that the Woo platform continually evolves and improves.

He discusses the innovations within WooCommerce, the challenges of balancing the needs of small and large-scale stores, and how the team navigates an environment filled with both competitors and opportunities.

He gets into the positive impact of WooCommerce’s recent rebranding, and how the system positions itself amidst the ever-growing competition from SaaS platforms like Shopify. James shares his insights into the trends shaping e-commerce, like the seamless integration of newer technologies and consumer buying habits.

If you are keen to understand the breadth of WooCommerce’s impact on e-commerce, or are curious about the direction of online shopping, this episode is for you.

Useful links

WooCommerce

IconicWP

Kestrel WP

Patrick Garmen from Mindsize

Woo Newsroom

Store Leads

Details about ‘More in Core’

Inside Woo podcast

James on X

#157 – Katie Keith on the Move From Agency Owner to WordPress Theme Development to Plugin Success

19 February 2025 at 15:00
Transcript

[00:00:00] Nathan Wrigley: Welcome to the Jukebox Podcast from WP Tavern. My name is Nathan Wrigley. Jukebox is a podcast

which is dedicated to all things WordPress. The people, the events, the plugins, the blocks, the themes, and in this case, the move from agency owner to WordPress theme development company, and finally to plugin success.

If you’d like to subscribe to the podcast, you can do that by searching for WP Tavern in your podcast player of choice. Or by going to wptavern.com/feed/podcast, and you can copy that URL into most podcast players.

If you have a topic that you’d like us to feature on the podcast, I’m keen to hear from you and hopefully get you, or your idea, featured on the show. Head to wptavern.com/contact/jukebox and use the form there.

So on the podcast today we have Katie Keith.

Katie is a founder and CEO of Barn2 plugins. With a background deeply rooted in WordPress, Katie’s journey presents an interesting narrative of transformation, from the early days of running a WordPress agency, to now managing a flourishing plugin business Barn2 plugins has a portfolio of 19 premium plugins, many of which extend functionalities inside WooCommerce

Today, Katie previews her upcoming lightning talk, which she’ll be giving at WordCamp Asia. She talks about the transition from agency work to plugin development, highlighting early challenges and choices that shaped the business’ path.

We get into the initial allure of client projects, and their subsequent realization of the benefits offered by productizing their skills for global reach. Katie describes the decisions that led them to WordPress plugins with products like WooCommerce Protected Categories and Document Library Pro, and explores how customer feedback and market needs drove their product diversification.

As Katie explains, the plugin world wasn’t without its hurdles. There was trial and error involved in launching new products. This underscores the importance of market research. Additionally, she touches on Barn2’s current pivot into Shopify apps, aiming for diversification to help ensure that the business has stability by being available across multiple platforms.

Katie investigates the current WordPress and WooCommerce landscape, discussing how she perceives the industry will change, potential growth areas, and the necessity of staying agile.

If you’re curious about the intricacies of building a plugin business, or are seeking inspiration from someone who has already navigated the WordPress ecosystem, this episode is for you.

If you’re interested in finding out more, you can find all of the links in the show notes by heading to wptavern.com/podcast, where you’ll find all the other episodes as well. And so, without further delay, I bring you Katie Keith.

I am joined on the podcast by Katie Keith.

[00:03:29] Katie Keith: Hey, Nathan.

[00:03:30] Nathan Wrigley: Very nice to have you on the podcast. Katie and I have met, actually many times in person over at a variety of different WordCamps. This conversation that we’re going to have today is inspired by a WordCamp, but a WordCamp which hasn’t taken place yet. Because Katie is heading off to Manila in a few days time to give a lightning talk at WordCamp Asia. Do you just want to, before we get a bio properly, do you want to tell us what you’re going to talk about and then we’ll learn more about you?

[00:03:52] Katie Keith: Yep. So my talk is going to be a lightning talk about my story, specifically the transition from being a WordPress agency into a WordPress plugin company.

[00:04:03] Nathan Wrigley: Now that’s the perfect opportunity to give us your little bio. So don’t reveal all the detail of everything that you want to talk about, but just tell us the one minute potted history of you, WordPress, technology, wherever you want to land with that.

[00:04:16] Katie Keith: Yeah, so I’m Katie Keith, founder and CEO at Barn2 plugins. We are a, as you probably guessed, a plugin shop. We currently have 19 premium plugins, a few free ones, and that’s about it.

But as we’ll talk about this more later, we started life as an agency building WordPress sites for clients, and then over the years we’ve switched into plugins.

We mostly specialise in WooCommerce plugins. So about 14 of our 19 are building extra functionality for WooCommerce. And we’ve also got a really popular document library plugin, which is not for WooCommerce.

[00:04:54] Nathan Wrigley: Haven’t you pivoted a little bit in the direction of Shopify as well?

[00:04:57] Katie Keith: Yeah, that is in progress. So the current growth strategy is to continue what we’re doing with the WordPress side of things, and also to diversify into selling Shopify apps so that we are across multiple platforms, and largely as a sort of stability thing, so that we spread any risks. Because we’re all dependent on WordPress at the moment, which is obviously a good horse to back and always has been. But it feels like it’s a good idea to be on multiple platforms as well.

[00:05:26] Nathan Wrigley: So I don’t know a single person, personally, who began their journey into web development intentionally. That is to say anybody of my era, anybody that wandered into web development when I did, the industry wasn’t really an industry. It was kind of just beginning. People just did it as a hobby. You know, some friend came along and said, I’d like a website, well, I can dabble with that. I’ve heard about websites and I know how to code a little bit of HTML and things like that.

But I’m wondering if you were more intentional when you began looking around post school, post college, whatever you did. Did you and your husband, I know he was a big part of the business. Did you jump into web development, and you said you were an agency for a while? Did you do that intentionally or was it more, oh, let’s try our hand at this for a bit?

[00:06:11] Katie Keith: It actually was intentional. So, Andy and I spent our twenties with normal jobs, both government type jobs, talking about how we wanted to start a business together, and how much more flexible that would be. How much more our finances could scale if we worked for ourselves. But we just didn’t have any ideas.

And we talked for years about different ideas and never really saw anything through or had a killer idea. Andy particularly got quite fed up with his job in the civil service in England and we thought, we need to do something. And thought, okay, well, what would combine our skills, and he was a software developer, not really web but software, and I was a project management and marketing person. And so we thought, well, building websites for people actually combines those skills.

He didn’t want to go into like software consultancy or something because we are from the southwest of England, which is quite rural, and we would probably have had to move to a big city. Remote work wasn’t such a thing back then, and so we didn’t really want that lifestyle change.

So he thought, well, maybe he could scale down a bit and learn web development instead of enterprise level software. And then that allows us to run a kind of more small business that we can live where we want to work. And websites need marketing, SEO, copywriting, project management, communication with clients. So that fitted in my skills as well. So, yes, it was intentional having analysed our respective skills and what we could realistically get into.

[00:07:45] Nathan Wrigley: That’s really great actually. Looking back, you had the perfect blend of different things there. Maybe a bit of serendipity, but your marketing side, and Andy’s coding side, that is really the basis of a successful agency business, growing agency business. You need to have the capacity to code, but also to sell it into the marketplace. I mean, how many stories have you heard of people who can code but they can’t launch a business, because they don’t have the wherewithal to sell it and drum up business and things like that. So that’s fascinating.

In the show notes that we shared, one of the things that you said was that you didn’t quite go in the right direction at the beginning. Well, it turned out that you didn’t go in the right direction. You went with client websites, building one site, shipping it, launching another, and so on. But that didn’t turn out to be something that you wanted to maintain. Why was that?

[00:08:30] Katie Keith: Yeah, so we thought client websites are a really good way to get started because you don’t need to invest lots of money, and you just get paid by the project. So if you can get one client that brings in, back then it was like £500 or something, not very much. And then you just keep going and grow slowly. I’d never really been attracted to the kind of business that you need to put a lot of money into upfront.

I love the program Dragons Den, which is Shark Tank in the US. But I’ve never wanted that kind of business where you need a lot of investment. So web design, just stick out a few flyers or something in your local, actually, fish and chip shop got us one client. We just put some flyers on the counter and we actually got a website for a local cycling club. Things like that. So you could start small.

So it was a good way to get started. And it was really good because it got us into WordPress. So we didn’t initially think, let’s be WordPress specialists. We thought, let’s build websites. And then Andy started researching the right tools and discovered WordPress and told me about it. I thought it sounded like an awful idea, because he made it sound like a kind of a blogging thing and like, oh, you choose a template for your blog. And I was like, no, we want to build business websites for people. Why are you using this blogging software?

But that was about a year after custom post types came in, and it was becoming a proper platform. It was about 2010 back then. We started specialising in WordPress. And then, to answer your question, at this point, the client work was better than having jobs, but it wasn’t quite the lifestyle you wanted, in that we wanted more flexibility where we’re not like on call to clients all the time.

If someone’s website goes down when you’re on holiday, you’ve got to fix it. And we did try to get help, project managers and things. And we did do well getting freelance designers and developers, but we just couldn’t find anybody that we could trust to communicate with the clients for us. And that really put a limitation on the lifestyle benefits because we were on, mainly me, we’re on call to clients all the time. So we thought, actually maybe that’s not the right business model.

[00:10:38] Nathan Wrigley: You’re also selling your time for money, and going through that feast famine life cycle where one project is ongoing. And then at what point do you sort of cut that off and say, okay, we need to start looking for the next one, even though we haven’t quite finished this one. There’s inevitably going to be some overlap where that all just works out well. And obviously the agencies which grow and scale and become enterprise, they just have that figured somehow.

My experience with that was always that there was a period where you were quite uncertain as to where the next website was going to come from. And you were, like I said, just trading your time for money. And WordPress offers so much more than that. You’ve got yourself into a kind of global marketplace where you could build a thing and then sell that thing 1,000 times, 10,000 times over, which I guess, where we’re going next. But you didn’t go to plugins first. You actually went into themes, which was a bit of a, well, a bit of a dead end it turns out. But tell us about the theme building enterprise.

[00:11:35] Katie Keith: Yeah, so because of all those things you’ve mentioned, selling time for money and the lifestyle thing, we thought selling WordPress products would be a much better business model because it could scale more. You can build one product and then sell it an unlimited number of times in theory, instead of selling one hour for a certain amount of money.

So we thought products are good. And we looked at the products and thought, ah, themes are the way to go. Themes seemed to be a big growth area, well, they were a big growth area. This is 2013.

And when we started work in about 2012 on our first, our only theme, ThemeForest was just growing loads. Plugins existed, but you didn’t hear about super successful plugin companies particularly. Whereas you could go on ThemeForest and you could see the sales that the big themes were getting, and it was very tempting to be part of that. So we thought, let’s build a theme. So we did. And it took like a year because of all the demands of client work. So it was just a sideline, building this theme. And then in that year ThemeForest changed, which we didn’t see coming. ThemeForest changed in the year we were building our theme.

So we’d analysed the themes that were successful at the time, and they were quite simple. They were nice, designed, often quite bold, clear designs, a bit minimal, and didn’t have that many features. And then between 2012 and 2013, themes such as uDesign and Avada and that kind of thing became popular. And they were massive multipurpose themes with so many features. And that wasn’t what we wanted to do. We wanted a product that we could maintain and develop ourselves easily, and it wouldn’t be this massive headache or anything like that.

So it just wasn’t what we wanted. And of course, that meant they rejected our theme because it wasn’t the sort of theme they were looking for. I think they would’ve accepted it a year before, but they didn’t when we got actually ready to submit it. So we were like, ah, do we rewrite the theme and make it loads more complicated? Do we sell it independently? And I wasn’t confident in my ability to market a theme independently, because you’re competing with the giants. And I didn’t have experience of that. I wanted to be on a marketplace.

[00:13:51] Nathan Wrigley: I think back in the day, 2013, like you mentioned, ThemeForest was the place to go for things like that, wasn’t it? And although I wasn’t really in the WordPress space, I jumped in after that endeavor. When I got there, ThemeForest was already, basically saturated with themes that could, well, themes that claimed to do more or less everything. You just buy this one theme and it can do everything. Or there was also a dearth of themes which offered a specific kind of functionality, like a real estate, or you might say, realtor theme, or a portfolio theme or, I don’t know, I’m a gym owner, I need a theme for my gym.

Kind of felt like it went in that direction, but it seems like you were trying to build something which was more agnostic of industry. It was just a, here’s the bare bones of a theme, you now go and do the artistic work. But yeah, like you say, ThemeForest was going off in a different direction.

So what happened there? Was it a case of staring at each other and saying, okay, what do we do? Do we try to pivot this theme? Or did you just at some point say, no, abandon it.

[00:14:51] Katie Keith: We were fairly depressed and disappointed and just gave up for a few years. So we carried on with the client work, which was going fine. We had a successful business that was keeping us both going. We didn’t need to do products. So we just continued with the client work.

[00:15:08] Nathan Wrigley: Okay, so steady away. And then what was the moment where you, kind of had the revelation about plugins? Because, again, coming into the WordPress space, 2015, something like that, plugins and themes were already selling like hotcakes. I don’t really know about the period in which plugins was a bit new, a bit maybe dangerous, a bit, putting your business on the line with plugins. Maybe that was a tough one back then, I don’t know.

[00:15:30] Katie Keith: By the time it got to 2016, I supppose frustrations accumulate over time. So we were again like, oh, the client works just kind of annoying. It’s not quite flexible enough, and it’s not scaling enough, it’s just going up a little bit. So we need to do products. What shall we do again?

And this time we thought, well, plugins could work because unlike these massive multipurpose themes, a plugin can be really tiny or it can be incredibly complex. A plugin can just be a line of code, you know, as an extreme minimum. So we thought, well, that way we can choose products that fit with the scale that we want to offer technically. I hated the idea of a big theme or a massive plugin because you kind of end up being responsible for basically the user’s whole website.

So imagine if somebody’s using a theme which takes over their whole site, and it affects every aspect of the visuals. They’re going to send you a support ticket for everything, even if it’s not the theme’s fault. And then you are going to have to prove it’s not the theme’s fault. And we just thought that’s not sustainable.

And I think the same would happen with really large plugins like, I don’t know, a membership plugin or an e-commerce plugin or something thing like that. So we thought, well, we are just the two of us, plus our freelancers, so let’s choose a more realistic plugin idea and build it and see what happens.

[00:16:54] Nathan Wrigley: So you always had the agency, the client based websites. That was the backup plan. Always something to fall back on if the plugin business didn’t work out. You took the plunge. What was the first plugin that you came up with?

[00:17:07] Katie Keith: So the first plugin, we found by going on a website, which used to exist, which was the WooCommerce Ideas Forum. They used to have a whole website where people just gave ideas and, basically feature request board. But they have that now if people want to look, but I think it’s per extension instead of a whole thing for WooCommerce. So you access it differently and it’s hard to find. But there was this whole website.

So we went on this and you can sort it by the number of votes for each suggestion. And we chose an idea which had the highest number of votes that wasn’t that complex to build, which was WooCommerce password protected categories, which is very specific.

[00:17:47] Nathan Wrigley: That’s a great title, I like that.

[00:17:48] Katie Keith: Yeah, nice and snappy. WordPress itself already has password protection for its posts and pages, but not categories, and therefore WooCommerce doesn’t have it for its categories either. And people were saying that they wanted it for things like building a wholesale site, or selling different products to different clients.

If you imagine that you sell products to sports teams and they each have a logo, so the product’s different for each team, you might create a protected category for that team to log in and order their branded sportswear. Those sorts of use cases. And we thought, well, that’s quite simple. You just add a category field to the page and a few other features like login and things.

So we built the plugin. It wasn’t that difficult, and we launched it. And because it was unique and I was a marketer, I wrote a few blog posts about it, like how to password protect categories in WooCommerce, really niche posts. They went right to the top of Google because you could then, and there was nobody else offering that. And we actually started getting sales after about three days. And we were like, we are getting sales for our plugin and we couldn’t believe it.

[00:18:57] Nathan Wrigley: That is quite remarkable because I know the story is harder now than ever. That story is very hard to replicate because, you know, the market is saturated.

But just going back to your actual plugin, realistically, when you built that and you saw that idea, okay, we’re going to password protect a category, and it will impact WooCommerce, so I don’t know, we could send it to company A and the category will be A, and they can access it with a password, and we’ll send it to company B, and the category will be B and they can access it and so on.

Honestly, what was your expectation at that point? Because coming into the community, it’s hard to understand, how big is WordPress? And then the layer underneath that, how big is the plugin which sits inside of WordPress, WooCommerce, how big is that? And then we’ve got this niche little one, just does one tiny thing. Honestly, what were your expectations?

[00:19:44] Katie Keith: Very low. It was an experiment. It wasn’t a huge amount of work. Basically, Andy stopped doing some agency work for a while, and I relied on the freelance developers a bit more while he coded it. It wasn’t a big sacrifice for us to build it, and we didn’t have any kind of a business plan or projections or anything. It was just, let’s launch a small plugin and see what happens.

And we were amazed. And it still exists now. It’s now called WooCommerce Protected Categories because it has different ways of protecting the category, not just passwords, like user role and that kind of thing. And it actually, a few months ago it met half a million dollars in revenue lifetime. So that tiny idea has done half a million dollars in 8 years.

[00:20:30] Nathan Wrigley: So how quickly did that money start to roll in? And so it doesn’t have to be about money, the amount of, I don’t know, plugin licenses that you sold or whatever it may be. But how quickly did your intuition turn to, oh, there is really something in this? Like you mentioned you got a sale or two within two or three days, which is exciting. But obviously if it then just sort of trickled along one or two a week, it is exciting, but it’s not that exciting.

And what was the point where you and Andy started to look at each other and think, woah, we could potentially forget all the agency work if we now pivot into this? How long did it take you to make those decisions?

[00:21:03] Katie Keith: Yeah, because that was just pocket money, the first sales. It was just nice because it’s an indication that it could work. So that kept growing. And we also launched other plugins as well. Like our second one came from a client project.

The client paid us to build a custom plugin, which was a searchable, sortable table of blog posts for their blog. So they had hundreds of blog posts and they wanted a more easy way for people to find them. So we built this table plugin, and we launched it on wordpress.org as a free plugin called Post Table with Search and Sort. So that’s just as good a name as WooCommerce Password Protected Category.

[00:21:40] Nathan Wrigley: Got the SEO juice going there, definitely.

[00:21:43] Katie Keith: Oh yeah, it does what it says. So that was a free plugin, but that led to a lot of sales because people started sending us feature requests once it was on wordpress.org.

So the first ones wanted custom fields, custom taxonomies, and custom post types, rather than just blog posts in their table. So they might want to create like a table of documents or members for a directory of consultants or something like that, like custom post types and data. So we built Post Table Pro, which was the premium version, and that’s done really well.

And then people started asking for even more features, which we used to develop different plugins. So we built WooCommerce Product Table, which is a WooCommerce version of that table, which has things like add to cart buttons and variation dropdowns.

And so that cluster of plugins that came from this free table plugin is what really kind of catapulted the success. So that within about six months of launching our first plugin we were making, I don’t know, several thousand dollars a month. And we thought, given that we have some revenue from clients like maintenance and hosting, so our existing clients were paying us for certain things, we can afford to stop taking new projects, and therefore put more resources into building more plugins, and improving our existing ones, and marketing them, of course. So it was about six months that we decided, let’s stop accepting new client projects.

[00:23:13] Nathan Wrigley: So the plugin that you just mentioned there, the sorting of the tables, it sounds like you got that out of a client project. So it was actually a client that came to you. We need this idea and, okay, we’ll build that. But then the back of that is, can we then take that code and run with it? Which you did. And then you’ve got the pro version, which adds in a bunch of different features. And now you’ve got two plugins and a third one came on quite quickly. We’re six months in, and the dollar signs are starting to make sense.

You can see that, okay, there’s a living in this. We’ll take our foot off the client websites, but we’ll keep it going just in case something goes wrong. So I’m presuming though, at this point you are all guns aimed at, we need more plugins, more and more and more plugins. And so when did it become, okay, let’s just go in on Woo? How did you end up as Woo as opposed to just WordPress?

[00:23:59] Katie Keith: We never did. Our biggest plugin now is Document Library Pro, which is not Woo, and that came from Post Table Pro as well. The biggest use case of Post Table Pro ended up being documents. So we built a document plugin that had download buttons and previews and stuff that’s specific to documents. Again, it’s just a table plugin, and that has been our biggest seller for the last three or four years since we launched it.

So because of the success of that and Post Table Pro, we never could actually just be WooCommerce. So we are not like, say Iconic, who specialise in WooCommerce, that’s all they do.

So we have this reputation of being WooCommerce. And I wish we were actually. Obviously I like having a successful plugin, but I wish that we had that clear identity because it’s, like I explained the business at the beginning in the introduction, I’m like, oh, we have these plugins, they’re mostly WooCommerce. It is not as clean as it could be.

[00:24:56] Nathan Wrigley: Sitting where you are now, and we can get into the numbers of how many plugins and all of that that you’ve got. Have you made any missteps with, like has any plugin that you’ve built misfired completely? You thought this would be a great idea, let’s build it, let’s market it. But then you build it and the customers do not come. Or has every single one had a fair degree of, they don’t all have to be super successful, but has everything stood on its own two feet and been worth doing?

[00:25:20] Katie Keith: It depends how you define success. But it’s largely relative. So if you’re doing one plugin that’s doing X a month, then if you have one that’s much smaller, that’s not necessarily worth it.

I would say my biggest mistake, repeatedly, has been thinking too small. So I have a very bad track record of building plugins that are too small and too niche to be worth bothering with. Lots of examples.

One example was WooCommerce Discontinued Products. So that adds a discontinued stock status to your store. We built it because we were hiring some new senior developers and we were doing a project for these developers. Before we hired them, we were paying them to build a small plugin to check how good they were. And we thought, well, the ones we hired, we may as well release their plugin. So we did.

We did WooCommerce Variation Prices, Discontinued Products. We had multiple plugins that were just trial projects for the developer, but they were good. And their first project after they joined properly was to complete the plugin, and make it sellable. But that’s a lot of work. You’ve got to create all the marketing images, the marketing content, the sales page, market it.

Each plugin has an overhead as well as maintaining it. And so with hindsight, I shouldn’t have released all of those small plugins. And we actually sold five of our plugins last year to a WooCommerce company called Kestrel, because we had 24 at the time, and it was just too many. And I did an 80 20 rule analysis of the business and how much revenue was coming from each plugin. And that cluster of five were all doing, they were all doing at least several hundreds a month, but generally less than a thousand a month.

And compared to our other plugins, that was a small proportion. So I thought, let’s group these plugins and sell them to a company who would appreciate and grow them more, where that fits better with their business plan.

[00:27:17] Nathan Wrigley: Are you still on the lookout for new ideas? Or do you want to just hunker down on the ones that you’ve got? In other words, do you constantly ideate and think, let’s find a new thing or is it more serendipity? You accidentally stumble across an idea, we should build that, and so we do. Or do you deliberately try, in the same way that you did previously going to the WooCommerce forum, do you try to find new products to build and see how they work?

[00:27:41] Katie Keith: I suppose a bit of both depending on our current priorities. So for example, in 2024 last year, that’s when we sold the five plugins. And I thought, we’ve got a handful of really successful plugins, we need to put our resources into making them as good as they can be to maximise their potential sales.

So for example, instead we did launch one plugin last year, our WooCommerce Discount Plugin, but we were already building that when I made this decision. So once I made that decision, I put all our developers on adding features to our existing plugins, including some really big features.

For example, we have a WooCommerce Product Options plugin, which adds extra options to your product pages. And dozens and dozens and dozens of people were saying to us, we want live image previews. So when you use our plugin to upload an image to the product page, we want that to appear superimposed on a picture of the T-shirt, for example. So if you upload your picture of your child, that will appear on the T-shirt.

And that was a big project. So we could have built a completely different plugin, but instead we added live preview. We actually did it as an add-on, so it’s sort of an extra plugin, but it’s dependent on the main plugin, and things like that. So we thought, what’s working and how could we make what’s working even more successful? But I do have a list of plugin ideas for the future.

[00:29:06] Nathan Wrigley: So there’s a laundry list of things that you might build, but the priorities are not to build them all right away? Just see how the market goes. Speaking of that, speaking of the market, you’re obviously heavily embedded in WordPress, heavily embedded in WooCommerce. What do you make of the landscape at the moment?

You’re obviously beginning to pitch into Shopify a little bit as well, and I imagine you’re at pains to say we’re not taking our foot off the WordPress pedal. How do you feel the landscape is shaping up in 2025? It does seem like things are plateauing a little bit in terms of market share for WordPress, whether or not they’ll go up or down. How confident are you in the future? Is it still WordPress all the way down?

[00:29:42] Katie Keith: I certainly don’t think WordPress is going anywhere, and it probably won’t shrink a lot, if at all. But I also don’t feel that we are having a rising tide that we can all ride the journey upwards like we used to. For example, in 2020 when everybody was locked down, there was huge growth for nearly all WordPress companies, because the world was going online so rapidly and we had a huge, huge growth very quickly.

And then since then it has slowed down. The growth has slowed down and now seems fairly stable. Stable is a good word, but it’s not really growing in a particularly measurable way. And you could argue that that is just a correction because it went up so much, so quickly during the pandemic that maybe it just took a few years to get back to where it would’ve done if there was no pandemic.

So if you imagine a steep line rather than a big bump followed by a plateau. So you could argue that. But it feels like we have to work harder than we used to to see growth, and make that happen through our own efforts, rather than just relying on a growing market.

[00:30:48] Nathan Wrigley: So obviously that would be nice if WordPress could keep going in that same way. What about Woo? Obviously we were just talking about WordPress. I don’t really involve myself with Woo so much, so I don’t really know what the statistics are. I know that in terms of e-commerce platforms, it’s the leader, but I don’t know if that’s sort of going up or going down. You got any insight in that?

[00:31:07] Katie Keith: It is very confusing because it depends where you look. So there’s two main websites that publish data about e-commerce usage, and one of them says WooCommerce is the leader and the other says Shopify is. And they use slightly different data sets. For example, the top X websites in the world, versus the whole internet, versus a sample of a million, which they use to extrapolate upwards.

So there are different ways of looking at the data. So I genuinely don’t know, there probably is no correct answer, which is the biggest e-commerce platform, but they’re both doing really well and neither are going anywhere. So that’s why it felt that it made sense for us to be building products for both.

I think WooCommerce is really interesting because it has a good reputation. It has, I think the best leadership team around it that I’ve seen in the 8 years I’ve been building plugins on top of it right now. But I wish they would do more marketing. They’re not promoting their platform in the way that say Shopify is, and that scares me. I would like to see them doing more centralised marketing.

They’re a company, they make money from WooCommerce, even though it’s free. They have extensions, they have revenue sharing from their Stripe and they have lots of ways of making money, which they’ve recently talked about publicly. And so I’d like them to be doing some proper marketing like Shopify does.

[00:32:29] Nathan Wrigley: It is interesting, I know you no longer live in the UK. I do, and it doesn’t take many trips down high streets to realise that the high street is really in decline. You only have to walk down one street in more or less any town to realise that the shutters are going up, the wood is going over the doors, bricks and mortar shops are really struggling.

And it’s this inexorable rise. I can only imagine that, well, people are still buying things, but they’re buying things increasingly on the internet. My age group, I imagine has been fairly straightforward, because we grew up when the internet was coming around. Children that are growing up now, I think they’re really just not interested in doing things like going into town in a sort of social way like I did. So I imagine that eCommerce’s future, just generally e-commerce, platform agnostic, you’ve got to imagine its got everything going for it, I would’ve thought.

[00:33:24] Katie Keith: Yeah, that makes sense. And we often look at things like market share data, but that’s just a percentage. So even if WordPress’ market, or let’s say WooCommerce’s market share did go down at some point, if the whole of e-commerce was growing, then WooCommerce could still be growing. And it doesn’t really matter so much if it’s smaller percentage, if the whole cake is bigger.

So I think that’s the case. And you do see quite regularly published e-commerce data about, particularly after Black Friday, like the most revenue ever went through e-commerce sites this Black Friday. And it does seem to be constantly growing. And I think that is primarily through websites. A lot of people are buying through apps, of course, instead of websites, particularly something like Amazon or even Temu or something these days. But I think e-commerce websites are still huge and I can’t see that changing.

[00:34:15] Nathan Wrigley: No, because in most of the towns that I’ve visited where I can see this, the big, we call them department stores in the UK. An example might be something like Marks & Spencer. They’ve got a branch in more or less every town. You kind of feel that they’re immune. They’ve got their online bit as well, so they’ve probably inoculated themselves in that way. They’ve just got so much kudos, and so much loyalty built in that you feel they might be immune for a period of time.

But all of the little shops, the little jeweler, the little corner shop selling a thing that they build, whatever it may be, you kind of feel they are going to struggle because the footfall is less. They really do fit into what you sell. I’m reasonably technical, but I can’t build, I can’t code, I can’t do any of that, so I need a solution.

I think the future for WooCommerce and the kind of things that you create and sell, I think the future’s really bright because I see that market just going up and up. The younger people are going to be wanting to use their devices because they’re all really fascinated by them, everybody’s got a mobile phone nowadays. The footfall is sort of falling away, and it all seems like a perfect storm for e-commerce to grow. I could be being overly optimistic there, but it feels like it’s fair weather for the next decade or so.

[00:35:26] Katie Keith: Yeah, I know what you mean. And it’s a good example to use those small shops because even if they keep their storefront, which probably isn’t profitable, they should be selling online. And small shops, they’ve got a few choices, that could be WooCommerce. That might be harder to set up in the first place, they might need to hire someone. But then their costs are super, super low compared to most platforms.

They could go for Shopify, which is slightly reversed in that sense. Or they could use something like Etsy if they’re a jeweller, to use your example. So there’s lots of ways for them to sell online, but they do need to be thinking of it for their survival because of the decline of things like the high street, as you say.

[00:36:03] Nathan Wrigley: Yeah, I think so. Looking back, again, just casting your mind back to 2013 when you began all of this. Do you think that you were lucky when you decided to pivot into making plugins? What I’m really saying is, if you were beginning now in 2025, everything was the same, it was just 12 years later, 2013 to 2025. Do you think you’d have the same degree of success with the exact same kind of approach to it?

Basically, has the market got harder, more saturated, more difficult to sell into, more savvy? Anything around there. Do you feel, basically, you were lucky in terms of timing?

[00:36:38] Katie Keith: I think to an extent. I don’t believe it’s fully saturated yet, but it is more full than it was when we started. So when we started, there were no WooCommerce protected category plugins, there were no WordPress dynamic table plugins, there were no document library plugins, there were no product table plugins for WooCommerce.

So we managed to do that because those were gaps. Now they’re not. And now we’ve done successful plugins in those categories people have copied. So we have competition now, which came along after we launched. So those are no longer gaps. But I do firmly believe that there are still gaps that you can fill.

And the way to find them is through already being in WordPress in some way, which most typically is through building sites for clients, or doing some kind of client work. Because they will always find a gap and ask you to fill it through a custom plugin or something like that. So if you concentrate hard enough on the client work that you’re getting, you probably will find gaps.

And if you find something that doesn’t already exist, then yes, you could get to the top of Google quickly for a very specific keyword. Of course, WordPress and WooCommerce are much bigger now than they were in 2016 when we launched our first plugin. So even if it’s slightly more diluted with competition, the market is bigger. So there is potential now you’re a part of a bigger market.

[00:38:03] Nathan Wrigley: So last question really, Katie. Do you see WordPress being the thing for you and your husband, the business you are going to pursue for the next decade or so, or do you think you will be scrambling around for more opportunities in the Shopify space? I don’t know, other CMSs, pivot completely, who knows? What does the future hold? What’s the next decade looking like from where you sit right now?

[00:38:24] Katie Keith: I must admit, I’m not very good at long-term planning. I just do what feels right for the short and medium term.

[00:38:31] Nathan Wrigley: It’s worked.

[00:38:32] Katie Keith: Well, yeah, exactly. Does it matter? You do something and then you focus on what works and learn and keep iterating. I think that’s why I haven’t created, I don’t know, hundreds of million dollar worth business because I’m not a visionary that has this long-term view that I’ll do anything to make it happen.

Instead, I try something and keep learning, which has created a successful business, but in a more steady growth kind of way. So I’d rather be that visionary, but I’m not. It’s hard to know personally. I think you wanted to talk about the fact that my husband left the business about 8 months ago now. He’d lost his passion for it and wanted to reflect on other things he could do for the rest of his career, which he’s still doing.

So I’m now running it on my own and he owns half of it, so that might affect the future. We talked about whether he should sell his share, for example, at the time, and he decided, oh, WordPress is growing so nicely, it’s so stable, he’ll leave his money in the business.

Well, since then there’s been all this drama, so we are thinking, was that the right call? Should we get some money out?

But I love what I do and want to stay doing what I’m doing for the foreseeable future. But we could do something like take on a partner or investment or something if Andy wants to, say, invest his half elsewhere. So there’s that, which might affect our future.

[00:39:54] Nathan Wrigley: Oh gosh, that’s interesting. So, you heard here first. If people wanted to get in touch with you, Katie, not necessarily about taking on half the business or anything like that, but they’re just curious about what we’ve talked about today, or anything else related to WooCommerce plugins, et cetera, where would you be hanging out online? Is that a social network or an email? What’s the best thing?

[00:40:15] Katie Keith: So for company stuff, it’s Barn2.com to check out our plugins and so on. And for me, the most active place that I am would be Twitter, which is katiekeithbarn2.

[00:40:27] Nathan Wrigley: So Katie Keith, I appreciate you chatting to me today. Thank you so much and every success for 2025 and beyond. Thank you.

[00:40:34] Katie Keith: Thanks for having me.

On the podcast today we have Katie Keith.

Katie is a founder and CEO of Barn2 Plugins. With a background deeply rooted in WordPress, Katie’s journey presents an interesting narrative of transformation, from the early days of running a WordPress agency, to now managing a flourishing plugin business. Barn2 plugins has a portfolio of 19 premium plugins, many of which extend functionalities in WooCommerce.

Today, Katie previews her upcoming lightning talk which she’ll be giving at WordCamp Asia. She talks about the transition from agency work to plugin development, highlighting early challenges and choices that shaped the business’ path.

We get into the initial allure of client projects and their subsequent realisation of the benefits offered by productising their skills for global reach. Katie describes the decisions that led them to WordPress plugins, with products like WooCommerce Protected Categories and Document Library Pro, and explores how customer feedback and market needs drove their product diversification.

As Katie explains, the plugin world wasn’t without its hurdles. There was trial and error involved in launching new products. This underscored the importance of market research. Additionally, she touches on Barn2’s current pivot into Shopify apps, aiming for diversification to help ensure that the business has stability by being available across multiple platforms.

Katie investigates the current WordPress and WooCommerce landscape, discussing how she perceives the industry will change, potential growth areas, and the necessity of staying agile.

If you’re curious about the intricacies of building a plugin business, or are seeking inspiration from someone who has already navigated the WordPress ecosystem, this episode is for you.

Useful links

Barn2 website

Shopify

Themeforest

Iconic website

Katie’s X profile

How to Add Trust Badges to Checkout Pages in WordPress (& Boost Sales)

2 April 2025 at 10:00

Looking to boost your online store’s conversion rates? You’re not alone. When we first started selling products online, we noticed that many visitors would abandon their carts right at checkout.

The reason? They weren’t sure if they could trust our website with their payment information.

That’s when we discovered the power of trust badges. After adding them to our checkout pages, we saw an immediate improvement in sales. These small but powerful symbols help reassure customers that their transactions are secure and legitimate.

And fortunately, adding trust badges to your WordPress checkout pages isn’t complicated at all. Whether you’re selling physical products or digital downloads, this step-by-step guide will show you how to set up trust seals in WordPress.

You’ll learn which badges work best and where to place them for maximum impact. By the end of this tutorial, you’ll have everything you need to boost your store’s credibility and increase your sales.

Add Trust Badges to Checkout Pages in WordPress (& Boost Sales)

Before we dive into the beginner’s guide, here are some quick links to help you navigate to the sections that you’re interested in:

What Are Trust Badges?

Trust badges are visual elements or icons designed to reassure visitors that your website or online store is secure, reliable, and credible. You have probably seen them on checkout pages, product pages, or even website footers.

They often include badges like ‘Secure Checkout,’ ‘Money-Back Guarantee,’ ‘Verified Seller,’ or ‘Free Shipping.’ These symbols act as subtle but powerful signals that help customers feel safe making a purchase from your store.

Trust badges

Trust badges are especially important for online stores because customers are sharing sensitive information like credit card details.

A well-placed trust badge, such as one showing your site uses SSL encryption or is backed by a reputable payment processor, can ease concerns and help to reduce cart abandonment.

Even small design choices, like adding a PayPal or Stripe logo, can have a big impact on customer confidence.

Trust badge for Stripe

WordPress makes it easy to add trust badges using plugins, widgets, or even custom code.

Whether you run a WooCommerce store or sell digital products with Easy Digital Downloads, adding trust badges is a simple step that can directly affect your sales.

The Benefits of Using Trust Seals in Your Online Store

Adding trust badges to your WordPress site is about more than looking professional. It also gives your customers the confidence to take the next step.

When visitors trust your site, they are more likely to stick around, make a purchase, and even return for more.

Here are some key benefits of using trust badges on your site:

  • ✔️Reduce Cart Abandonment: One of the biggest reasons customers abandon their carts is fear of fraud or security concerns. Displaying trust badges like ‘Secure Checkout’ or ‘SSL Secured’ reassures them that their information is safe.
  • ✔️Boost Conversions: Trust badges directly impact your sales. When customers see that your store is verified or offers guarantees, they feel more confident buying from you. In fact, a study found that adding trust badges to checkout pages increased conversions by up to 42%.
  • ✔️Build Credibility: Badges like ‘Verified Seller’ or those from well-known payment processors (like PayPal or Stripe) make your site look more credible.
  • ✔️Encourage Repeat Purchases: When customers have a positive, trustworthy experience, they are more likely to come back. Badges like ‘Money-Back Guarantee’ or ‘100% Satisfaction Guaranteed’ tell buyers that you stand by your products and can build long-term loyalty.
  • ✔️Improve Perceived Value: Trust badges also improve how customers view your products and services. A badge like ‘Free Shipping‘ has a psychological boost because users love the idea of getting more value without additional cost.

Types of Trust Badges That You Can Use

You must keep in mind that not all trust badges are created the same, and each serves a specific purpose to address different customer concerns. From security to shipping guarantees, the type of trust badge you use can make a big difference in how customers perceive your store.

Here are some of the most common types of trust badges used on WordPress sites.

Secure Checkout Badges

One of the biggest concerns for customers when it comes to online shopping is whether their personal and payment information is safe. This is where secure checkout badges come into play.

These badges, often displayed as a padlock icon or labeled with ‘SSL Secured,’ let shoppers know your site is using SSL encryption to protect sensitive data.

SSL Protected badge

In WordPress, secure checkout badges can be automatically added if you are using a reliable SSL certificate.

Many hosting providers even include SSL for free.

SSL certificate in OptinMonster

Pairing this with a visible badge on your checkout page makes it clear to customers that their payment details are safe from hackers or breaches.

Payment Processor Badges

Another layer of reassurance comes from using payment processor badges. Logos from trusted payment providers like PayPal or Stripe tell customers that their transactions are being handled by well-known and secure systems.

For instance, we use a ‘PayPal Verified’ logo on the MonsterInsights checkout page. This immediately ensures customers that they have the option to pay securely through a trusted platform.

PayPal Verified badge

This simple addition can make all the difference when a hesitant shopper is deciding whether or not to complete their purchase.

Credit Card Logo Badges

Another idea for trust badges is to display credit card logo badges on your checkout page. These badges, like Visa, MasterCard, American Express, and others, let customers know that they can securely make payments using their preferred card.

It helps visitors feel more confident about sharing their payment information since they recognize these major payment brands. It is a simple way to show that your website supports safe and secure transactions.

Add credit card badges

We recommend placing these card logos where they are easy to spot, like near the payment options or checkout button.

Customer Satisfaction Badges

Customer satisfaction badges are a great way to boost confidence and encourage people to make a purchase. These badges signal to potential buyers that your store values their experience and offers reliable services.

For instance, Money-Back Guarantee is a customer satisfaction badge that reassures customers that if they are not happy with their purchase, they can get their money back.

Money back guarantee badge

Similarly, a Free Shipping Badge can instantly make your store more appealing. It is an easy way to increase conversions by highlighting a benefit that many customers look for when shopping online.

You can also add a Verified Seller Badge if you have a store on a platform like Etsy. This will allow you to show that your store is credible and trustworthy.

Trusted seller badge

Client and Partner Logo Badges

Displaying your clients’ logos on your website is a powerful way to build credibility and trust.

When potential customers see that well-known brands or companies work with you or are using your product, it gives your business a stamp of approval.

For example, at OptinMonster, we show a list of logos of all the famous brands that are using our product.

Client brands logos

Third-Party Endorsement Badges

Third-party endorsement badges are another tool for improving your credibility. They show that your business has been recognized or approved by an external organization or expert.

These badges act as independent validation that your products or services meet certain standards, making potential customers feel more confident about their purchase decisions.

For instance, seals from trusted organizations, like the Better Business Bureau (BBB) or security certification seals (like Norton or McAfee), can go a long way in reassuring customers that your site is safe.

Third party endorsement badge

If your business has won any industry awards or been featured in top publications, then you can also show these badges. They will serve as proof that experts or influencers in your field recognize your business’s quality and success.

Method 1: How to Add Custom Trust Badges to Checkout Pages in WooCommerce (Custom Code)

If you’ve already designed your WooCommerce checkout page and want to add trust badges to it, then this is the method for you. It’s also a free method if you don’t want to invest in a dedicated WooCommerce plugin like FunnelKit (Method 2).

We’re going to be working with custom code here, which can be a bit risky and even break your website. That’s why we’re going to use WPCode.

It is the best WordPress code snippets plugin on the market. After thorough testing, we have concluded that it is the easiest and safest way to add custom code. To learn more, see our WPCode review.

Note: Keep in mind that you will also need to add your own trust seal images to the WordPress media library. For details, see our guide on how to properly add images in WordPress.

First, you need to install and activate the WPCode plugin. For step by step instructions, see our tutorial on how to install a WordPress plugin.

Note🚨: The plugin also has a free version that you can use for this tutorial. However, upgrading to the pro plan will give you access to smart conditional logic, block snippets, and a cloud library of code snippets.

Upon plugin activation, head over to the Code Snippets » + Add Snippet page from the WordPress dashboard.

Here, click the ‘Use Snippet’ button under the ‘Add Your Custom Code (New Snippet)’ option.

Choose 'Add Your Custom Code (New Snippet)' option

You will now be directed to a new screen where you must add a code snippet name. This name will only be for your identification and will not be shown to any users.

Then, choose ‘HTML Snippet’ as the ‘Code Type’ from the popup.

Select 'HTML Snippet' in WPCode

Go ahead and add the following custom code into the ‘Code Preview’ box:

<div class="wpcode-trust-badge" style="text-align: center;">
	<img src="/wp-content/uploads/2025/03/trust-badge.png" width="100" alt="Trusted" />
</div>
Hosted with ❤️ by WPCode

After that, be sure to replace the placeholder image URL with the URL of your trust badge image to display it correctly on the checkout page.

Keep in mind that you’ll need to upload the trust badge image to your WooCommerce store and retrieve its URL from the WordPress media library. If you’re unsure how to do this, check out our tutorial on how to get the URL of images you upload in WordPress.

You can add as many trust badge images as you like.

Add the trust badges code snippet and your images URLs

Now, scroll down to the ‘Insertion’ section and choose the ‘Shortcode’ option.

Then, toggle the ‘Inactive’ switch to ‘Active’ and click the ‘Save Snippet’ button.

Choose the Shortcode option and save your snippet

Once you do that, WPCode will generate a shortcode that you will be adding to your WooCommerce checkout page.

Simply click the ‘Copy’ button and store the shortcode somewhere safe.

Copy Shortcode

Now, open your store’s checkout page in the WordPress block editor.

Related Post🔍: If you are just getting started with creating a store, then see our WooCommerce made simple guide for in-depth instructions.

Here, you need to choose a suitable place within the checkout block to display your trust badge, ensuring it’s highly visible to customers.

While the ‘Shortcode’ block isn’t available in this section, the trust badge shortcode will still work correctly when placed inside a ‘Paragraph’ block.

Add shortcode within the checkout block

Finally, click the ‘Update’ or ‘Publish’ button to store your changes.

Now, visit your WooCommerce store to see the trust badges in action.

Preview of trust badges in WooCommerce

Method 2: How to Add Trust Badges to WooCommerce Checkout Pages (Plugin Method)

If you want to add trust badges to your WooCommerce checkout page without using custom code, then FunnelKit Funnel Builder is a great option.

It comes with professionally designed checkout templates that already include trust badges, helping you create a high-converting checkout experience with minimal effort.

Keep in mind that this version will involve creating an entirely custom WooCommerce checkout page. So, if you just want to add trust badges to your existing checkout page, then please go to Method 1.

We’ve tested FunnelKit a lot over the years, and it’s a great tool for improving your WooCommerce store. For details, see our complete FunnelKit review.

First, you need to install and activate the FunnelKit Funnel Builder plugin. For details, see our tutorial on how to install a WordPress plugin.

Note🚨: Most of the checkout page templates will be locked in the free plan. That’s why we recommend using the FunnelKit Pro version.

Once you’ve activated the plugin, you need to go to the FunnelKit » Store Checkout page and click the ‘Create Store Checkout’ button.

The FunnelKit builder WooCommerce plugin

You can now choose from any of FunnelKit’s professionally designed checkout page templates.

To take a closer look at the trust badges for each template, simply click the ‘Preview’ button.

Preview templates

We’re using the Hific template, which has multiple trust badges related to security.

When you find a template you want to use, go ahead and click on the ‘Import This Funnel’ button.

Click the Import This Funnel button

Doing this will show a prompt on the screen.

Go ahead and click the ‘Activate’ button. Once you do that, type in the name for your store’s checkout page.

How to create a custom WooCommerce checkout page using free WordPress plugins

You will now be able to edit the checkout page according to your liking.

For step-by-step instructions, see our guide on how to customize checkout pages in WooCommerce.

Customizing the WooCommerce checkout page on your online store

Once you are done, head back to the Store Checkout page and click on the ‘Draft’ button.

Then, choose the ‘Publish’ option from the dropdown menu.

Publishing a custom checkout page to your online store

Now, visit your WooCommerce store to see the custom checkout page.

Here, you will see the trust seals at the bottom.

Funnelkit checkout page preview

For more details on getting the most out of FunnelKit, see our guide on how to make a high-converting sales funnel in WordPress.

Method 3: How to Add Trust Badges to Checkout Pages for Digital Products

If you sell digital goods with Easy Digital Downloads (EDD), then it’s actually super easy to add trust badges to your checkout pages. You’ll just need to make sure that you first have a functional store for selling digital downloads in WordPress.

You’ll also need the WPCode plugin because it comes with built-in EDD locations that make it even easier to add trust badges to your store.

Note🚨: Keep in mind the EDD specific locations are only available in the pro version of WPCode. If you use the free plan, then you can use the shortcode method instead.

Important: Keep in mind that you will also need to add your own trust seal images to the WordPress media library. For details, see our guide on how to properly add images in WordPress.

First, you will need to install and activate the WPCode plugin. For details, see our guide on how to install a WordPress plugin.

Upon plugin activation, visit the Code Snippets » + Add Snippet page and choose the ‘Add Your Custom Code (New Snippet)’ option.

Then, select ‘HTML Snippet’ as the code type.

Select 'HTML Snippet' in WPCode

Now, simply add the following custom code into the ‘Code Preview’ box:

<div class="wpcode-trust-badge" style="text-align: center;">
	<img src="/wp-content/uploads/2025/03/trust-badge.png" width="100" alt="Trusted" />
</div>
Hosted with ❤️ by WPCode

Once you do that, make sure to add the URL of your trust badge image from the media library. If you’re not sure where to find it, then please see our guide on how to get the URL of images you upload in WordPress.

Then, scroll down to the ‘Insertion’ section and choose the ‘Auto Insert’ mode.

Auto inserting a custom WordPress code snippet

After that, you need to expand the ‘Location’ section and switch to the ‘eCommerce’ tab.

Next, scroll down to the ‘Easy Digital Downloads’ section and select the ‘After the Checkout Cart’ option. Now, your trust badges will automatically be added to your EDD checkout page.

Choose After the checkout cart as location

If you’re using the free version of WPCode, then you’ll need to copy the WPCode shortcode and paste it into your checkout page. For details, see our guide on how to add shortcodes in WordPress.

Go ahead and toggle the ‘Inactive’ switch to ‘Active’ from the top.

Then, click the ‘Save Snippet’ button to store your settings.

Save your EDD trust badges snippet

Now, visit the checkout page in your digital downloads store.

Here, you will notice that the trust badges are showing in your chosen location.

Preview of trust badges in EDD

Bonus Tips for Using Social Proof in Your Online Store

Using random icons on your checkout page won’t automatically boost conversions. Instead, you need the right trust signals in the right places.

Here are a few tips to get the most out of social proof in your WordPress store:

  • 🎨Match the Badges to Your Store’s Design: Trust badges should stand out just enough to grab attention without clashing with your design. Avoid oversized, pixelated, or mismatched badges that make your checkout page look cluttered.
  • 🔥Test and See What Works Best: Not all badges work the same for every store. Try different placements, designs, and messaging to see what resonates with your customers. A/B testing can help you find the perfect combination.
  • Show more social proof with customer reviews. Showing positive reviews from happy customers can also convince shoppers to complete their purchases. For details, see our guide on how to show Google, Facebook, and Yelp reviews in WordPress.
  • 💰Show real-time purchase notifications. Showing users that other customers are buying your products can convince them to do the same. Learn how to do this in our guide on how to create a live sale notification in WooCommerce.

Related Guides for Boosting Sales in WordPress

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

The post How to Add Trust Badges to Checkout Pages in WordPress (& Boost Sales) first appeared on WPBeginner.

The best smartwatches for 2025

3 April 2025 at 09:01

Smartwatches do more than just track your steps and deliver phone alerts to your wrist. The best smartwatches go even further, giving you the ability to pay for a cup of coffee, take calls and connect to apps like Spotify all without whipping out your smartphone.

Chances are, if you’re reading this, you already know all of the benefits of a smartwatch. You’re ready to invest, or upgrade from an aging accessory, but we wouldn’t blame you if you if you didn’t know where to start. There are dozens of smartwatches available now, including GPS running watches, fitness trackers that look like smartwatches and multi-purpose devices. Plus, you’ll want to consider factors like durability, battery life and operating system before you spend a lot of money on a new wearable. We’ve tested and reviewed most major smartwatches available today and these are our top picks.

Table of contents

Best smartwatches of 2025

Stylish smartwatches: Fossil and more

Michael Kors Access Gen 5e MKGO at CES 2021
Fossil

Yes, there are still companies out there trying to make “fashionable” hybrid smartwatches. Back when wearables were novel and generally ugly, brands like Fossil, Michael Kors and Skagen found their niche in stylish smartwatches that took cues from analog timepieces. You also have the option to pick up a “hybrid” smartwatch from companies like Withings and Garmin – these devices look like classic wrist watches but incorporate some limited functionality like activity tracking and heart rate monitoring. They remain good options if you prefer that look, but thankfully, wearables made by Apple, Samsung, Fitbit and others have gotten much more attractive over the past few years.

Ultimately, the only thing you can’t change after you buy a smartwatch is its case design. If you’re not into the Apple Watch’s squared-off corners, all of Samsung’s smartwatches have round cases that look a little more like a traditional watch. Most wearables are offered in a choice of colors and you can pay extra for premium materials like stainless steel for extra durability. Once you decide on a case, your band options are endless – there are dozens of first- and third-party watch straps available for most major smartwatches, and for both larger and smaller wrists, allowing you to change up your look whenever you please.

Factors to consider before buying a smartwatch

Compatibility

Apple Watches only work with iPhones, while Wear OS devices play nice with both iOS and Android phones. Smartwatches made by Samsung, Garmin, Fitbit and others are also compatible with Android and iOS, but you’ll need to install a companion app on your smartphone.

The smartwatch OS will also dictate the type and number of third-party apps you’ll have access to. Many of these aren’t useful, though, making this factor a fairly minor one in the grand scheme of things.

Price

The best smartwatches generally cost between $300 and $400. Compared to budget smartwatches, which cost between $100 and $250, these pricier devices have advanced operating systems, communications, music and fitness features. They also often include perks like onboard GPS tracking, music storage and NFC, AMOLED displays, and long battery life, things that budget devices generally don’t have.

Some companies make specialized fitness watches: Those can easily run north of $500, and we’d only recommend them to serious athletes. Luxury smartwatches from brands like TAG Heuer and Hublot can also reach sky-high prices, but we wouldn’t endorse any of them. These devices can cost more than $1,000, and you’re usually paying for little more than a brand name and some needlessly exotic selection of build materials.

Battery life

Battery life remains one of our biggest complaints about smartwatches, but there’s hope as of late. You can expect two full days from Apple Watches and most Wear OS devices. Watches using the Snapdragon Wear 3100 processor support extended battery modes that promise up to five days of battery life on a charge — if you’re willing to shut off most features aside from, you know, displaying the time. Other models can last five to seven days, but they usually have fewer features and lower-quality displays. Meanwhile, some fitness watches can last weeks on a single charge. If long battery life is a priority for you, it’s worth checking out the watch’s specs beforehand to see what the manufacturer estimates.

Communication

Any smartwatch worth considering delivers call, text and app notifications to your wrist. Call and text alerts are self explanatory, but if those mean a lot to you, consider a watch with LTE. They’re more expensive than their WiFi-only counterparts, but cellular connectivity allows the smartwatch to take and receive phone calls, and do the same with text messages, without your device nearby. As far as app alerts go, getting them delivered to your wrist will let you glance down to the watch face and see if you absolutely need to check your phone right now.

Fitness tracking

Activity tracking is a big reason why people turn to smartwatches. An all-purpose timepiece should function as a fitness tracker, logging your steps, calories and workouts, and most of today’s wearables have a heart rate monitor as well.

Many smartwatches' fitness features include a built-in GPS, which is useful for tracking distance for runs and bike rides. Swimmers will want something water resistant, and thankfully most all-purpose devices now can withstand at least a dunk in the pool. Some smartwatches from companies like Garmin are more fitness focused than others and tend to offer more advanced features like heart-rate-variance tracking, recovery time estimation, onboard maps and more.

Health tracking on smartwatches has also seen advances over the years. Both Apple and Fitbit devices can estimate blood oxygen levels and measure ECGs. But the more affordable the smartwatch, the less likely it is that it has these kinds of advanced health tracking features; if collecting those kinds of wellness metrics is important to you, you’ll have to pay for the privilege.

Music

Your watch can not only track your morning runs but also play music while you’re exercising. Many smartwatches let you save your music locally, so you can connect wireless earbuds via Bluetooth and listen to tunes without bringing your phone. Those that don’t have onboard storage for music usually have on-watch music controls, so you can control playback without whipping out your phone. And if your watch has LTE, local saving isn’t required — you’ll be able to stream music directly from the watch to your paired earbuds.

Displays

Most wearables have touchscreens and we recommend getting one that has a full-color touchscreen. Some flagships like the Apple Watch have LTPO displays, which stands for low-temperature polycrystalline oxide. These panels have faster response times and are more power efficient, resulting in a smoother experience when one interacts with the touchscreen and, in some cases, longer battery lives.

You won’t see significant gains with the latter, though, because the extra battery essentially gets used up when these devices have always-on displays, as most flagship wearables do today. Some smartwatches have this feature on by default while others let you enable it via tweaked settings. This smart feature allows you to glance down at your watch to check the time, health stats or any other information you’ve set it to show on its watchface without lifting your wrist. This will no doubt affect your device’s battery life, but thankfully most always-on modes dim the display’s brightness so it’s not running at its peak unnecessarily. Cheaper devices won’t have this feature; instead, their touchscreens will automatically turn off to conserve battery life and you’ll have to intentionally check your watch to turn on the display again.

NFC

Many new smartwatches have NFC, letting you pay for things without your wallet using contactless payments. After saving your credit or debit card information, you can hold your smartwatch up to an NFC reader to pay for a cup of coffee on your way home from a run. Keep in mind that different watches use different payment systems: Apple Watches use Apple Pay, Wear OS devices use Google Pay, Samsung devices use Samsung Pay and so forth.

Apple Pay is one of the most popular NFC payment systems, with support for multiple banks and credit cards in 72 different countries, while Samsung and Google Pay work in fewer regions. It’s also important to note that both NFC payment support varies by device as well for both Samsung and Google’s systems.

Other smartwatches our experts tested

Apple Watch Ultra 2

The Apple Watch Ultra 2 is probably overkill for most people, but it has a ton of extra features like extra waterproofing to track diving, an even more accurate GPS and the biggest battery of any Apple Watch to date. Apple designed it for the most rugged among us, but for your average person, it likely has more features than they'd ever need. If you’re particularly clumsy, however, its high level of durability could be a great reason to consider the Apple Watch Ultra 2.

Apple Watch SE

The Apple Watch SE is less feature-rich than the flagship model, but it will probably suffice for most people. We actually regard the Watch SE as the best smartwatch option for first-time buyers, or people on stricter budgets. You’ll get all the core Apple Watch features as well as things like fall and crash detection, noise monitoring and Emergency SOS, but you’ll have to do without more advanced hardware perks like an always-on display, a blood oxygen sensor, an ECG monitor and a skin temperature sensor.

Garmin Forerunner 745

Garmin watches in general can be great options for the most active among us. The Garmin Forerunner 745 is an excellent GPS running watch for serious athletes or those who prize battery life above all else. When we tested it, we found it to provide accurate distance tracking, a killer 16-hour battery life with GPS turned on (up to seven days without it) and support for onboard music storage and Garmin Pay.

Smartwatch FAQs

Is there a difference between a smartwatch and a fitness tracker?

While smartwatches and fitness trackers share some similarities, they’re designed for slightly different purposes.

A fitness tracker is primarily focused on health and activity tracking. It keeps tabs on your steps, heart rate, sleep and workouts, and some even offer advanced metrics like blood oxygen levels and stress tracking. Fitness trackers are generally more compact, have longer battery life and are built with activity in mind.

A smartwatch, on the other hand, is like a mini smartphone on your wrist. It offers fitness tracking features, but also lets you do things like reply to texts, take calls, use apps and control smart home devices. Many smartwatches support voice assistants, mobile payments and even LTE connectivity, so you can leave your phone behind in some cases.

If you mainly want health and activity tracking with long battery life, a fitness tracker is the way to go. If you want a more connected experience with extra features, a smartwatch is the better choice.

How long do smartwatches last?

How long a smartwatch lasts mostly depends on two things: battery life and overall durability.

Smartwatch battery life varies a lot depending on the brand, features and how you use it. Basic models with e-ink displays or monochrome screens can last a week or more, while full-featured smartwatches like the Apple Watch or Samsung Galaxy Watch usually need a charge every day or two. If you're using features like always-on display, GPS tracking or LTE connectivity, expect the battery to drain faster.

Physically, a good smartwatch should last several years before you need to upgrade. Premium models with scratch-resistant glass, water resistance and strong build materials tend to hold up well over time. However, software support matters too — brands like Apple and Samsung typically provide updates for at least a few years, while some budget smartwatches may not get long-term software support.

You can expect to charge most smartwatches daily or every few days, and if you take care of them, they should last 3-5 years before an upgrade is necessary.

How much should you spend on a smartwatch?

How much you should spend on a smartwatch depends on what features you need and how often you plan to use it.

If you just want the basics — step tracking, notifications, heart rate monitoring and basic fitness tracking — you can find some solid budget-friendly options from brands like Amazfit, Fitbit and some Wear OS models. These usually have decent battery life but may lack premium features like LTE, advanced health tracking or third-party apps.

In the mid-range smartwatch price bracket, you’ll find popular models like the Apple Watch SE and Fitbit Versa series. These offer a good mix of fitness tracking, smart features and design quality. You’ll get better build materials, more accurate sensors and app support, but battery life might still be limited to a day or two.

High-end smartwatches like the Apple Watch Ultra, Samsung Galaxy Watch Ultra and Garmin Fenix/Epix series offer advanced health tracking, rugged designs, LTE connectivity and longer software support. These are great for serious athletes, outdoor adventurers, or anyone who wants the latest and greatest features.

If you just want a simple smartwatch for notifications and fitness tracking, a budget or mid-range model will do the job. But if you want a premium feel, advanced health tracking or LTE connectivity, it’s worth spending a bit more. For most people, $200 - $350 hits the best balance of features and value.

Do all smartwatches have GPS?

Not all smartwatches have built-in GPS. Some rely on your phone’s GPS, while others have it built-in for independent tracking.

High-end and fitness-focused smartwatches, like the Apple Watch, Samsung Galaxy Watch and Garmin models have their own built-in GPS. This means they can track your runs, walks, bike rides and hikes without needing to be connected to your phone. It’s a must-have for serious athletes or anyone who wants accurate location tracking without carrying a phone.

Some budget and mid-range smartwatches (like some Fitbit and Amazfit models) don’t have built-in GPS but can use your phone’s GPS when connected via Bluetooth. This works fine if you usually carry your phone while working out, but it’s less convenient if you prefer to leave it behind.

Some very basic or budget smartwatches skip GPS entirely and rely solely on step tracking or motion sensors. These are fine for casual users who don’t need location tracking.

Can you leave your phone at home and still use a smartwatch?

Yes, but it depends on the smartwatch and what you want to do without your phone.

If your smartwatch has LTE or cellular connectivity , you can make calls, send texts, stream music, use maps and even access apps without your phone nearby. However, you’ll need a separate data plan from your carrier, which usually comes with an extra monthly cost.

Even without LTE, some smartwatches can still do plenty on their own, including track workouts and GPS routes (if they have built-in GPS), play music offline (if they support downloads from Spotify or Apple Music), may contactless payments with features like Apple Pay and Google Wallet and control smart home devices.

If going phone-free is important to you, look for a smartwatch with LTE and built-in GPS for the best experience.

Can a smartwatch make calls without a phone?

Yes, a smartwatch can make calls without a phone — but only if it has the right features.

Some smartwatches have built-in LTE connectivity, meaning they can work independently from your phone. You can make and receive calls, send texts, stream music and use apps as long as you have a mobile data plan for the watch. However, you’ll need to pay for a separate cellular plan and battery life drains faster when using LTE.

If your smartwatch doesn’t have LTE, it can still make calls, but only when connected to your phone via Bluetooth or Wi-Fi. It essentially acts as a remote speaker and microphone for your phone’s calls. Watches like the standard Apple Watch or Samsung Galaxy Watch (Wi-Fi versions) can do this. However, if your phone isn’t nearby or connected to Wi-Fi, calling won’t work.

Some fitness-focused smartwatches (like certain Garmin, Fitbit and Amazfit models) don’t have a built-in speaker or microphone, so they can’t make or receive calls at all — only show notifications.

If calling without a phone is a must, make sure to choose an LTE model with a built-in mic and speaker.

What's the difference between an Android and Apple smartwatch?

The biggest difference between Android and Apple smartwatches comes down to compatibility, features and ecosystem integration.

Apple smartwatches (Apple Watch) only work with iPhones. If you have an Android phone, you can’t use an Apple Watch at all. Android smartwatches (Wear OS, Samsung Galaxy, Garmin etc.) mostly work with Android phones, but some also support iPhones with limited features. If you have an iPhone, the Apple Watch is the best choice. If you have an Android phone, go for a Wear OS or Samsung Galaxy Watch.

Apple Watch (watchOS) has the best app support with seamless integration into Apple’s ecosystem (iMessage, FaceTime, Apple Pay, Apple Fitness+, Siri etc.). Android smartwatches offer more variety, with access to Google services (Google Assistant, Google Wallet and Google Maps), and some support Amazon Alexa or Samsung’s Bixby.

In terms of design, Apple Watch has a single design but comes in different sizes and materials. It’s sleek, but your only real customization comes from bands and watch faces. Android smartwatches, on the other hand, come in tons of styles and brands (Samsung, Google Pixel Watch, Garmin, Fossil etc.), meaning you can pick a round watch, a rugged design or a luxury-looking model.

If battery life is important to you, the Apple Watch lasts about a day or two per charge, depending on usage and model. Many Android smartwatches (especially Garmin, Amazfit or Mobvoi TicWatch) last multiple days or even weeks on a single charge.

Georgie Peru contributed to this report.

This article originally appeared on Engadget at https://www.engadget.com/wearables/best-smartwatches-153013118.html?src=rss

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© Engadget

The best smartwatches

Amazon’s new AI agent will shop third-party sites for you

4 April 2025 at 00:35
Amazon is starting to test a new AI shopping agent, a feature it calls “Buy for Me,” with a subset users, the company announced in a blog post Thursday. If Amazon doesn’t sell something that users are searching for, the Buy for Me feature will display products to users that other websites are selling. Then, […]
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