Business Insider's reporter took a cruise on Royal Caribbean's Wonder of the Seas.
Joey Hadden/Business Insider
I took my first cruise ever in 2022 β a seven-day voyage on a mega cruise ship in the Caribbean.
I found the reality of cruising didn't match my expectations from social media and promotional ads.
I spent much of my time battling crowds, waiting in lines, and sitting on hot tour buses.
In April 2022, I sunbathed in a loud, crowded pool area when I was lucky enough to find a chair. I spent more time waiting in lines than I had anticipated, and I saw much of the Caribbean from behind other people's heads.
I was on my first-ever cruise aboard Royal Caribbean's Wonder of the Seas. The seven-day Caribbean voyage on a mega-ship took me round-trip from Fort Lauderdale, Florida, to port stops in Honduras, Mexico, and the Bahamas. I was hoping for a week of breathtaking views between relaxing afternoons by the pool and exciting port excursions.
But my experience didn't quite meet my expectations.
The disappointment started before I was even on the cruise.
Joey Hadden/Business Insider
My trip began with a flight to Fort Lauderdale, Florida, the night before my cruise,Β and a stay at aΒ budget hotelΒ near my departure port.
When I arrived at my port city's airport, I waited 45 minutes for a hotel shuttle to pick me up.
Joey Hadden/Business Insider
This was the first of many crowded bus rides during my trip. Looking back, I wish I had called a cab β especially since the next morning, I piled into a hot bus with several other cruise guests as I headed to the port.
There was a long line to get inside the cruise terminal, and I should have known by this point that I'd stand in many more lines during my cruise.
Joey Hadden/Business Insider
Inside the cruise terminal, there was another long line to get through security. While I waited, I chuckled to myself as I read signs that said, "Adventure begins here."
Once aboard the ship, I was excited to view the ocean as we sailed away, but I was blocked by tall, thick glass and couldn't find a place to stand.
Joey Hadden/Business Insider
My obstructed view of the ship leaving Fort Lauderdale was as frustrating as standing behind tall patrons at a concert.
The ship was so large that I got lost several times during my stay.
Joey Hadden/Business Insider
But I found the maps on each floor to be helpful.
As I explored the ship, I was surprised that even one as large as the Wonder of the Seas could feel overcrowded.
Joey Hadden/Business Insider
While people seemed to enjoy themselves, many communal decks looked and felt like crowded malls.
The outdoor decks had three large pools and several plunge and whirlpools. These spaces were crowded throughout the day. And even though there were rules against saving chairs with towels, I saw plenty of people doing it, so finding a spot to relax was stressful.
A Royal Caribbean representative told Business Insider that crew members might remove items from lounge chairs after 30 minutes. Still, they must also consider families and groups who may be in the pool or going to the restroom when enforcing rules like these, using their best judgment.
There were crowds and lines virtually everywhere I went.
Joey Hadden/Business Insider
From the cruise ship buffet to activities like water slides and mini-golf, I felt like I spent more time waiting in line than enjoying the ship. For example, I waited in line for three hours to play a round of laser tag that was less than 20 minutes long.
At port stops, I waited in lines to go through security every time I left and returned to the ship. This wait time was less annoying than the other lines because it made me feel safer.
The lines continued at each port, crowded with others excited to begin their tours.
Joey Hadden/Business Insider
I often had to battle through crowds just to find signs for my excursions.
It was exciting to explore new places at each stop, though some of this exploration was from the window of another hot bus.
Joey Hadden/Business Insider
The Royal Caribbean rep told BI that the cruise line worked with local tour operators for its excursions, so air conditioning standards varied.
And when I was finally doing the cool thing I booked, like walking across a suspension bridge amid the treetops, my view was blocked once more by everyone else who booked the tour, too.
Joey Hadden/Business Insider
I hoped to capture an empty image of this majestic jungle bridge, but it wasn't possible without losing my tour crew.
According to a crew member I overheard, roughly 5,000 other people were aboard the ship, so I understand why the cruise felt so crowded.
Joey Hadden/Business Insider
The most enjoyable parts of my cruise were early morning walks on the top deck before other cruisers swarmed in. I think that if I were to book a less crowded cruise next time, I might like it more.
The reporter's first cruise was on board Royal Caribbean's Wonder of the Seas.
Joey Hadden/Business Insider
I took my first cruise on one of the largest ships, Royal Caribbean's Wonder of the Seas.
My seven-night trip was full of surprises, from the size of my room to the quality of the food.
The port stops were shorter than I expected, and I found myself getting lost on the giant ship.
Before April 2022, I had never seen a cruise ship in real life.
Prior to becoming a travel reporter, most of my trips were limited to visiting family in faraway places and budget road trips across the US, where I stayed in campsites, parking lots, and cheap Airbnbs.
I'd traveled by car, bus, train, and plane, but the only boat I'd ever been on was a ferry.
During my seven-night Caribbean voyage, the ship sailed round-trip from Fort Lauderdale, Florida, to RoatΓ‘n, Honduras; Cozumel and Costa Maya in Mexico; and Royal Caribbean's private island in the Bahamas.Β
While I'd seen cruise ships on TV and in movies, I couldn't understand how big these vessels were until I saw one myself. On board, I felt like I was in a small town in the middle of the ocean.
Since this was a new form of transportation, my voyage was full of surprises. I learned that cruising is a lifestyle in itself, and while it's not necessarily for me, I can see what draws people to this type of vacation time and again.
For $2,000, I spent seven nights in an ocean-view stateroom on deck 8. The cruise was on sale, as it was originally priced at $3,000.
The author in her stateroom.
Joey Hadden/Business Insider
The ship has 18 decks and 2,867 staterooms, according to Royal Caribbean.Β
I booked a mid-tier room β a step above interior staterooms with no windows, a step below staterooms with a balcony, and two steps below a suite.
My 179-square-foot cabin had a private bathroom, a king-size bed, and an ocean view.
I was surprised by how big the sale was with such a big discount. To me, $1,000 feels like a huge difference in price for the same vacation.
I thought I'd feel cramped since the room was only 179 square feet. But when I stepped inside, the cabin felt surprisingly spacious.
The author's stateroom.
Joey Hadden/Business Insider
I thought the stateroom made great use of a small space with plenty of storage for my clothes and other belongings. There were two closets for hanging space and more drawers than I used.Β
An attendant serviced my room twice a day β more than I've experienced at hotels or in Airbnbs.
Surprises from my stateroom attendant.
Joey Hadden/Business Insider
After leaving to start my day each morning, a stateroom attendant cleaned my room. And after I left for dinner each night, they came back to clean up again. Every evening, they brought me fresh towels β sometimes creatively folded β and a flyer featuring the next day's schedule on the ship with the weather, dress code, and any other important information, such as a time change.Β
This surprised me because I am used to having my room serviced once daily, if at all, during my hotel stays, and never in Airbnbs.
I assumed I'd have a small porthole window like I've seen on ships in TV shows and movies. But my rectangular window was much bigger than I expected.
The window in the author's stateroom.
Joey Hadden/Business Insider
An electronic shade over the window could be brought down during the day to reveal some grand views. I loved waking up after a night at sea to a front-row view of the place I'd be visiting that day.Β
While windowless rooms are cheaper, I couldn't imagine staying in a room without one. My oceanview stateroom cost about $300 more than an entry-level room.
I didn't realize booking a room at the front of the ship would result in a bumpier ride.
The author had a bumpy ride in her stateroom.
Joey Hadden/Business Insider
I booked a stateroom at the front of deck eight and felt constant motion in my room.
Some nights were rockier than others. On the roughest nights, I heard and felt a similar sensation to thunder beneath me every few minutes. Loud thumps and heavy vibrations in my room sounded like large pieces of furniture falling. The first night this happened, I feared the worst, but over time, I realized that this was a normal aspect of cruising β but one I would likely never get used to.Β
After talking to seasoned cruisers on the ship, several told me that the front of the ship is one of the worst places to be for feeling motion. Higher decks in the middle of the ship feel calmer and more stable, they said.Β
Next time, I'd choose a room in the middle of the ship.Β
All cruises mandate a training session for guests on what to do in an emergency. But I was surprised that mine was available to watch on-demand in my cabin.
A safety training video on the TV in the author's stateroom and emergency instructions on the door.
Joey Hadden/Business Insider
All I had to do for safety training was watch a couple of videos β either on my room TV or on the Royal Caribbean app β and then check into my assembly station, the area that I was assigned to go to in case of an emergency. At the assembly station, an attendant checked via the Royal Caribbean app that I had completed the mandatory training.
I was expecting to attend a large safety training session once I got on the ship, so this alternative was a breeze.Β
The ship has 24 elevators, but taking the stairs was often faster.
The elevators (L) and the stairs (R).
Joey Hadden/Business Insider
Since there were so many elevators on the ship, I expected them to be a pretty efficient way to get around. But they were often so crowded and slow that I took the stairs instead. By the middle of my trip, unless I was going all the way up to the pool decks, I always opted for the stairs to save time.Β
The ship was harder to navigate than expected, and I often got lost on my way to specific venues.
A long hallway on the ship (L) and a map of the ship next to the elevators.
Joey Hadden/Business Insider
The ship has 16 guest decks; each deck is divided into three sections β forward, middle, and aft.Β
It took me a few days to get used to the sections, and I often found myself heading to the right deck but the wrong section of the ship. Luckily, there were maps on every floor, which I used until the morning I left.Β
In the communal indoor spaces, I was surprised that I didn't even feel like I was on a ship.
Deck five on the largest cruise ship in the world.
Joey Hadden/Business Insider
If I woke up on deck five of Wonder of the Seas with no memory of my cruise, I'd think I was in a shopping mall.Β
Aside from the slight movement of the ship, the indoor decks were so big that, as a cruise newbie, it was hard to believe that I was on a gigantic boat in the middle of the ocean. Everywhere I looked, I saw shops, stands, restaurants, large sculptures, and a unique ceiling structure that reminded me of the malls I've visited.Β
Throughout the trip, I heard more live music than I thought I would, often in the background of the ship's activities.
Bands play on outdoor decks 15 (L) and eight (R) on board the Wonder of the Seas.
Joey Hadden/Business Insider
Aside from music festivals, I've never heard more live music on a trip than on this cruise. On the communal decks, musicians played for hours while people relaxed and played around them. I was also surprised by the eclectic mix of genres I heard, from rock to jazz to classical.Β
In addition to the music hall, where concerts were regularly held, live bands performed on indoor and outdoor communal decks. Some people watched, while others listened while swimming, relaxing, or walking around.Β
I thought formal nights would be enforced more.
The dining room at Wonderland on a formal night (L). The author's formal outfit (R).
Joey Hadden/Business Insider
I like to be comfy, so I was dreading formal nights going into this cruise.Β
I brought one fancy dress with me to wear whenever I needed. But on the first formal night, I realized that the dress code wasn't strictly enforced. People wore a range of outfits, from evening gowns to T-shirts.Β
For the rest of the trip, I also relaxed my interpretation of the dress code.Β
Some of the best meals I had were included in the rate.
A three-course meal in the main dining room, a restaurant that's free for guests.
Joey Hadden/Business Insider
One of the unique things about cruising is that most meals, snacks, and drinks are includedΒ in the cruise rate.
However, on large ships like Wonder of the Seas, more than a dozen restaurants with specialty offerings like sushi are not included, and incur additional charges, either as a one-time fee or by the dish.
However, I was pleasantly surprised to find that some of the most delicious and satisfying meals I had were in the restaurants included for guests.
There were a handful of buffets with all different types of food, and the main dining room served a three-course meal with varying menu items each night. These complimentary options satisfied every single one of my cravings. One of my best meals was in the main dining room, where I was seated alone.Β
Β
I found that reservations for restaurants and shows on the ship fill up fast, so it's important to plan ahead to do exactly what you want.
The author attended a show in the Aquatheater.
Joey Hadden/Business Insider
The cruise ship was full of activities and restaurants that I could go to any time, but some restaurants, like the specialty ones, and all the shows on board, required reservations that I made through the Royal Caribbean app.
However, getting reservations for the show and meal times I wanted on the day of was often hard. So, I started making reservations days before each event, depending on its popularity.
For example, the circus-like acrobatic water show in the Aquatheater seemed to be the most popular and hardest reservation to get. I tried to get one on the day of the event, but couldn't find any availability until a show two nights later.
But even with extensive preparations, planning anything on a cruise ship was subject to change.
A view of the hot air balloon on the ground.
Joey Hadden/Business Insider
The excursion I was most thrilled about β Β a hot air balloon ride over the Bahamas β was canceled the day of because the winds were too high.
It was on the last day of my trip, and with only one day in port, it could not be rescheduled. It was the experience I was looking forward to most, so I was disappointed. On a cruise ship, I learned that all plans are subject to change based on things outside the crew's control, like the weather.Β
I thought the port stops would be longer.
The Wonder of the Seas docked in Roatan, Honduras.
Joey Hadden/Business Insider
Since we traveled such a long way to each port, I wrongfully assumed we'd spend more time in them. The ship usually docked in the morning, around 8 a.m., and left in the early afternoon.Β
I thought I'd have time to explore the port for a while after each excursion, but some of my excursions took the entire day, getting me back to the boat just in time for departure. I also hoped to see what these places looked like at night, but we never departed after sundown.Β
Although I got a taste of the Caribbean, I didn't have enough time to get a sense of each place, which made me realize that I would probably prefer to vacation in just one place and have time to truly explore it.Β
I'm so glad I finally know what it's like to cruise on a giant ship, but I'll probably take a plane next time.
The author on deck 16 of Wonder of the Seas.
Joey Hadden/Business Insider
Overall, my trip left me in awe. I learned there's nothing like looking out from the top deck and seeing only the ocean surrounding you.
But next time I want to visit the Caribbean, I'll take a plane to one place and explore it deeply.Β