Some VMware perpetual license holders are currently unable to download security patches, The Register reported today. The virtualization company has only said that these users will receive the patches at “a later date,” meaning users are uncertain how long their virtualization environments will be at risk.

Since Broadcom bought VMware and ended perpetual license sales in favor of bundled subscription-based SKUs, some organizations have opted against signing up for a subscription and are running VMware without a support contract. These users are still supposed to have access to zero-day security patches. However, some customers reported to The Register that they have been unable to download VMware patches from Broadcom’s support portal.

VMware customer service has told some of these customers that they may have to wait 90 days before they can download the patches, The Register reported.

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Broadcom is kicking some cloud service providers (CSPs) out of the VMware channel partner program, bringing uncertainty for the technological and financial futures of numerous businesses, especially small-to-medium-sized ones.

As reported by The Register today, Broadcom this week revealed to VMware CSP partners that it is launching a new invite-only channel program for CSPs on November 1. Fewer CSPs are expected to be eligible for this new program. The Register said that “some mid-size partners won’t be invited to the new program."

Current VMware CSPs that didn’t receive an invite for the new program by today have reportedly been cut and will receive a notice of non-renewal.

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Broadcom has cut the lowest tier in its VMware partner program. The move allows the enterprise technology firm to continue its focus on customers with larger VMware deployments, but it also risks more migrations from VMware users and partners.

Broadcom ousts low-tier VMware partners

In a blog post on Sunday, Broadcom executive Brian Moats announced that the Broadcom Advantage Partner Program for VMware Resellers, which became the VMware partner program after Broadcom eliminated the original one in January 2024, would now offer three tiers instead of four. Broadcom is killing the Registered tier, leaving the Pinnacle, Premier, and Select tiers.

The reduction is a result of Broadcom's "strategic direction" and a "comprehensive partner review" and affects VMware's Americas, Asia-Pacific, and Japan geographies, Moats wrote. Affected partners are receiving 60 days' notice, Laura Falko, Broadcom’s head of global partner programs, marketing, and experience, told The Register.

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VMware's business model under Broadcom is "legally and ethically flawed," a group of cloud service provider (CSP) customers and partners alleged in a report released today.

The report (PDF) comes from the European Cloud Competition Observatory (ECCO), which describes itself as "independent monitoring body" composed of members of the Cloud Infrastructure Services Providers in Europe (CISPE) trade association, "with the support—acting as observers—of European customer organizations." ECCO says its goals include "highlighting ongoing or new unfair software licensing practices from any software vendors in the cloud sector," and it has previously written similar reports about Broadcom and Microsoft.

In its announcement of the report, ECCO said that CISPE members have met with Broadcom once about the changes it has made to VMware's business model, which is now built around subscriptions of bundled products, but didn't see any changes.

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